ONE GOOD WOMAN MOVING

Movers were 5 hours late arriving at 7:30 pm. I had to call several times that day to see what the situation was. I was promised a discount for the problems, but they didn't follow through with that. Movers complained the entire time about how late it was and how heavy things were, etc. Their truck broke down within the first mile of leaving the apartment. They were unable to move the previous homeowner's belongings that evening, which was part of our contract. So, we had our belongings and the previous homeowners in the house at the same time. The movers weren't able to move everything for 2 days. It was the worst experience I have ever had in any service industry. The owner was completely removed from the situation and wouldn't return phone calls at all. Her staff continued to defer to her. After my 5th phone call, the owner's husband verbally threatened me on the phone if I didn't stop calling. They are horrible and lack the ability to run a decent company.