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Ace Roof and Construction Solution
Deck or Porch Repair, Wood or Fiber Cement Siding Repair or Partial Replacement, Exterior Trim Installation and Replacement,
About us
We are a locally owned and operated company that values honesty, integrity and treats your home as if it were our own. We offer a variety of general contractor, home improvement services, that are customizable to each individual project. We specialize siding, but we also offer a wide range of expertise for a variety of other projects. We pride ourselves on the quality of our work, as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!
Business highlights
Emergency services offered
23 years of experience
Services we offer
Carpentry, Deck Repair, General Construction, Insurance Claim Work, Siding
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.886 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 86 reviews
Jill S.
Sep 2024
Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area. There is a random square board and cuts in wood. Mark said my request to correct this is ridiculous. He trues to get me to think there is nothing wrong or Iâ m being unreasonable. The floor work was absolutely terrible. I also told him that he is not continuing work until revised contract is signed stating slope in floors would be repaired. I purchased all flooring materials and underlayment. Mark did not use proper underlayment either. My warranty on floors is voided with these issues not being resolved. Mark sent his workers back twice after they were not to be on property. I sent them home because new contract was not signed and Mark sad he is not signing if he has to fix where there is a dip.
Response from Ace Roof and Construction Solution
"She was crying and begged me to install the laminate floor for half the price because I am also doing her water damage claim work & she is a teacher and single mom with a lot of expenses. I agreed to help her without any deposit and believing that she really needs my help and I want to help. After the guys almost done (not completed) with removal & installation process, she stopped guys from finishing up the work. She claimed that there is a old light that is flickering & blamed guys created that because while they are working, they used outlets. She even accused guys removed water heater without asking her for a permission. Why would anyone move the water heater? She stated there is a real danger to the house and her family. It sounds like she was concerned that house [Member Information Removed] be on fire due to a flickering light issue. I told her I [Member Information Removed] try to look into it on Monday and she asked me not to send guys to finish up the work. As of today, I have not got back to her house to finish up the floor or insurance claim work. Then she was trying to force me to sign an agreement to be responsible for the uneven floor and much more. I refused to sign the paper and she is writing this derogatory review to force me to sign. Also I have not received a penny from her the floor work. If I sign what she wants me to sign, I know she [Member Information Removed] wants much more and try to force me to do just that. "Lack of Communication?" I have never used these much texts with homeowner in my construction life. The communication was always there. She only wants hear what she wants to hear. If she has her way, there [Member Information Removed] not be any company in this business. When you do this type of work, you run into people who [Member Information Removed] not be happy no matter how hard you try. I guess I just met one. However, I have hundreds of other people who sincerely appreciates and value my service. Thank you for reading my responding letter"
Simona A.
Aug 2024
Mark truly made our dreams come true! He was the most fair and reasonable quote, he took time to plan with us on time design and fixtures and he checked in himself to make sure work was getting done properly. We had an amazing experience remodeling our shower!
Keith P.
Mar 2024
We have used Ace for a variety of small projects on 2 different occasions. They do great work at fair prices. I plan on using them in future. They did the following work: Roof Repair Plumbing / Sheet rock repairs Deck Staining Exterior Wood / Painting repair The work was done right. His crew did a great job. They cleaned everything after the jobs were completed. Mark is great to deal with. I have some other projects that Ace will be doing for me in the future.
Joel C.
Mar 2024
Mark and his team had come replaced my Deck and did our entry addition. They did a great job as we had planned. I will use them again for other projects
Sharon S.
Jan 2024
Wood or Fiber Cement Siding Repair or Partial Replacement
Mark was prompt to come out and give me an estimate. He and his crew showed up on time, worked hard and got the job done. He replaced the rotting siding on my chimney. I would definitely use them again.
David Y.
Oct 2022
Deck or Porch Repair
Mark was professional, knowledgeable and timely with our project. I highly recommend Ace for any deck work. Thank you for the thorough job.
Jinhee L.
Jun 2022
Deck or Porch Repair
Robyn M.
Jun 2021
Mark and his team were wonderful to work with. They were timely, polite and efficient. The replacement of my deck was complicated, and Mark came up with a solution. The result is beautiful. I would use them again. Highly recommend.
Robert L.
Apr 2021
Deck or Porch Repair
As an engineering/ construction manager (nuclear and pharmaceutical), the quality of the work was outstanding. The crew was very professional and talented. Working with Mark was a pleasure
Fran B.
Mar 2021
Wood or Fiber Cement Siding Repair or Partial Replacement
Review by Fran B. in Suwanee, GA From estimate to clean-up the service was excellent. Highly recommend to others.
Quincy J.
Mar 2021
Wood or Fiber Cement Siding Repair or Partial Replacement
I'm really pleased with the outcome of the work completed by Mark and his great team. While Mark agreed to work with me on piecemeal approach he recommended taking a total solution approach. Mark and team really transformed my home with some trim & siding replacement along with paint. Marks team was very respectful of my property, kept it clean, and kept me updated on plans and progress. I have no hesitation in recommending Ace Roof and Construction.
Nichole M.
Feb 2021
Exterior Trim Repair
Good experience.
Veronica B.
Dec 2020
Exterior Trim Repair
Very prompt. Work done as promised. Very affordable price as compared to other pros. Excellent job . Highly recommended for others if needed a handyman.
Richmond F.
Dec 2020
Mark and his team were fantastic! They initially were going to repair my deck, but once they cleared off the top boards, the damage to the joists was too great to repair, and they needed to rip the whole deck out and replace it completely. The end result was completed in 3 days, and they went above and beyond our expectations. Mark was always up front with us on costs, and he provided excellent customer service. They used quality materials, and the deck is much better than the one we had before. We'll use them again on other construction projects.
Ross B.
Nov 2020
Wood or Fiber Cement Siding Repair or Partial Replacement
Mark and his team did a great job fixing the identified exterior issues. He is very professional and personable and checked to ensure all work was completed and to my satisfaction. The price was reasonable given the extent of the work needed. Mark was very communicative throughout the process and kept me updated up until his arrival to perform the repair work.
John B.
Jun 2020
Ace construction did an awesome job repairing our porch roof. All work was completed on schedule including before and after photos. Every step of the project had been explained prior to starting which was important to me as I am a detail person!
Anthony R.
Nov 2019
Deck or Porch Repair
I had my deck rebuilt. Mark Lims team is the best. They were here at 8AM and worked until 6PM. If it rained, naturally they could not work, however if it rained early in the morning and cleared by afternoon, they were here working. Everyday they would clean and leave the area neat. Those guys were VERY PROFESSIONAL. Well beyond my expectations. Would hire them in a heartbeat.
Gerri B.
Sep 2019
Deck or Porch Repair
Excellent work & service. Mark offered a couple of design ideas that added very little to the price but a lot of value to the project. So easy to work with. Great communication, completed on time and went beyond expectations. My new deck is beautiful and the whole experience was great. I will definitely be calling Mark for future work.
Patty B.
Sep 2019
I am thrilled with Ace Roof & Construction! Mark was able to come out the same day I called. Offered me a very fair estimate and was able to do the job 2 days later. When I got home to see the work they had done I was amazed. They went above and beyond in doing a few extra things for me without my asking. A+ And they did a fantastic clean up job after their work. What more could you ask for? I highly recommend for any remodel, repair or roofing job you have.
Richard E.
Aug 2019
Deck or Porch Repair
project was delivered on time,at the estimated cost and with great quality.will use them again
John U.
Jul 2019
Wood or Fiber Cement Siding Repair or Partial Replacement
Mark Lim, the owner is a straight talker. The crew was quick, efficient, and did a great job! I will hire them for more work on the house in the future.
Jeanine B.
Jun 2019
Exterior Trim Repair
They were thorough, fast, professional, and neat. I would definitely hire them again.
Adam P.
Jun 2019
Exterior Trim Repair
I hired Mark to repair the trim around my bay window and front door side lights in December. They were a little more expensive, but I went with him since he had good reviews, and seemed knowledgeable. I wanted to make sure the work was done right, and not just cheap. Turns out, the work was more expensive AND low quality. The crew was not very friendly, broke some of our Christmas lights that were in the front bushes and left a mess in the front yard. Mark came and helped fix this the same day after I called and complained, so I did not leave a bad review at the time even though I still had a bad taste in my mouth from the job that was done. However, once he cashed the check, he was of no help at all. A couple months later, the paint started weathering away, and the wood (or whatever material it was) started to shrivel up. I emailed Mark to come out and take a look before we got our house listed. No response. I reached out again a couple days later, and he said he would be out in a couple days to take a look. No response after that. I was fortunate enough to have an offer on my home very quickly despite the trim, however I ended up giving the buyer an allowance to fix the weathered trim, as part of the negotiation from their home inspection. I messaged him yet again, and he replied a couple days later and said it just looked dirty and that I could just wipe it off. Very unprofessional response. I replied again letting him know that the home inspector disagreed, and since he never replied, I was now on the hook for even more money. I offered for him to make it right, but never heard back from him after this. I would not recommend Aces at all. The quality of their work was sub-par, the workers were not very good or clean, and the communication from Mark after the job was completed was just awful.
Response from Ace Roof and Construction Solution
"The paint we used is Sherwin William Super Paint and you cannot go wrong with that quality of paint. He was misinformed by somebody and was asking for money or he will write a bad review. I guess you just can not make everybody happy."
John C.
May 2019
Wood or Fiber Cement Siding Repair or Partial Replacement
He did a good job and easy to work with.
Tom G.
Apr 2019
Wood or Fiber Cement Siding Repair or Partial Replacement
They do top quality workmanship at a fair price. Highly recommend for any painting or siding work.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Ace Roof and Construction Solution is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: Closed
Yes, Ace Roof and Construction Solution offers free project estimates.
No, Ace Roof and Construction Solution does not offer eco-friendly accreditations.
No, Ace Roof and Construction Solution does not offer a senior discount.
Yes, Ace Roof and Construction Solution offers emergency services.
Yes, Ace Roof and Construction Solution offers warranties.