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Total Home Services
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Maid Service,
About us
PLEASE DO NOT TEXT THE 470 NUMBER THAT IS LISTED. THAT IS A ANGIES LIST TRACKING PHONE NUMBER. Please text either 770-639-9734. **SPECIAL $149 Up to 4 Hours of Lawn and Landscape Clean-up***Thank you everyone for your business!! We appreciate y'all so much!! This is your local owner operated business since 2012. We are a family run lawn clean up business that will take care of your lawn care needs as if you were family. Call or text with any questions.
Business highlights
13 years of experience
Services we offer
We are a family run lawn and yard clean up service. We offer all possibilities in that area. We also do off haul off services at an additional cost. If you have any questions, please do not hesitate to call or text us at 770-880-9759.
Accepted Payment Methods
- CreditCard
Reviews
4.7358 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 5% | ||
| 2% | ||
| 2% |
Showing 1-25 of 358 reviews
Alexander L.
Aug 2020
Great job.
Sue V.
May 2020
I could not be more pleased with Total Home Services. This is the third time I have used them and I plan to use them exclusively in future. Brian always arrives on time and works miracles with my really problematic yard. He is extremely responsive to e-mail, text, and phone calls, so it's easy to communicate with him. Splendid work!
Francine L.
Apr 2020
Quick response. Helpful! Great work!
Richard M.
Apr 2020
Went well. Lawn looks the best it has in years.
Kareen M.
Mar 2020
Great! The wind had blown the lid off the vent near the roof. A couple of squirrels found their way into the attic. Our unwelcome guests left on their own, so we wanted to ensure they wouldn't return. We contacted Brian, who not only came promptly, but found a second vent that was open and fixed it too! No extra charge. Great people, great service!!
Response from Total Home Services
"Thanks for the review. Glad we could help."
Shawl P.
Feb 2020
Good Job .
Richard C.
Dec 2019
Used them for 2017-2018 and they were great. When 2018-2019 season came around at the end of the term the service, service went downhill. I received a text on Jun 13, 2019 from Brian and he stated: "My truck and equipment was stolen off a job this morning. Dealing with police stuff now. Just giving you a heads up. May take me a bit to get to you. Reaching out to some friends in the same business for help." -------------------- And never heard from them again. Mind you I had paid upfront for the year from Aug 2018-Aug 2019 in Aug of 2018. So I saw buyer beware with them.
Response from Total Home Services
"We finished both annual services and decided to not expand to a third year. Thank you for your response though."
Sue V.
Dec 2019
I could not be more pleased with THS' work in my yard--hiring them was the best decision I've made in a long time! Scheduling was quick and efficient, Brian arrived exactly on time, and I was blown away by the quality of his work. My front yard had really gone to seed--there were weeds and overgrown shrubs everywhere and it hadn't been mowed in awhile. I bought the 4 hours of yardwork deal through Angie's List and in those four hours he literally transformed the front of my home. I couldn't stay while he did the work so he texted me photographs of the completed work and as I say, I couldn't be happier. Fantastic job!
Jonathan J.
Jul 2019
This review is VERY late, but overall i was satisfied with the work / cleanup they provided. It is only later that I am writing this review, as I have been thoroughly disappointed with other companies, this one now stands out haha. I would not hesitate, I feel they provided great value for the money.
Response from Total Home Services
"Thanks for the review! Give us a call anytime!"
Elizabeth R.
Jun 2019
I couldn’t find a way to edit my first review, so here is this one...Overall should have been a “B”. At first it was great! They showed up when promised and performed the work efficiently. As time went by, however, family issues interfered with scheduling. I was understanding and we worked together; however, toward the end of the time, they did not return texts or calls, so I’m not sure what happened. They are a lovely couple though and worked hard while here. I would hire them again.
Response from Total Home Services
"I’m not sure why it’s stated we didn’t return calls and texts. We did. She traveled extensively the whole time we did her yard and would sporadically return our texts. . We finished her contract as stated with Angie’s list. And this is why we no longer do the annual deal. We keep records of our jobs and the customer tends not to. Or thinks we should do more than what the deal says to do. But thank you for your review."
Elizabeth R.
Jun 2019
At first it was great! They showed up when promised and performed the work efficiently. As time went by, however, family issues interfered with scheduling. I was understanding and we worked together; however, toward the end of the time, they did not return texts or calls, so I’m not sure what happened. They are a lovely couple though and worked hard while here. I would hire them again.
William M.
Apr 2019
Total Home Solutions had a deal on Angie's list for $999 for a year's worth (25 Appointments) of Lawn care. The provider asked to be paid up front (which I should've never done). After 14 appointments, Total Home Solutions said he was done. In addition to not meeting his obligations, I always had to contact him to come out or it wouldn't get done. Many times it was weeks after I contacted him. This provider is not trustworthy and does not meet their obligations. Don't ever use.
Response from Total Home Services
"We provided you with your 25 visits. You did not always have to contact us for service. There was many times we serviced your property with nobody home, also several times we stayed beyond the 1 hour time limit on contract. Not to mention the countless times we used our own lawn waste bags for debris due to nobody home to provide them as stated in contract. As far as paying up front, that was the Angie’s List agreement. Thanks for your review."
Henry P.
Apr 2019
Bryan and his helper did an excellent job.
Adam A.
Apr 2019
Looked really good.
Sara G.
Mar 2019
Excellent job! Very hardworking!
John H.
Mar 2019
Everything went perfect. Thanks!
Ginny P.
Feb 2019
It initially went fine. Then, their employees quit and it was only the husband and wife doing the yard work. Many times Total Home would cancel and reschedule. When we were getting close to the end of our contract, we had to call them numerous times to see when they were going to come out. We got tired of calling them. They were ignoring us. They did not return our phone calls. Total Home did not honor their contract. Total Home still owes us 4 visits.
Response from Total Home Services
"Our employees did not quit, we had to let them go for not doing their jobs properly, as far as responding to you, we did and I have all the texts and calls between us. Their was several times we showed up as scheduled and you had your husband mow the grass and didn’t need us, when this happens without you calling and telling us, it’s counted as a visit, we don’t drive out there for free. Your 25 visits where completed and I have all the dates we was there. Also read your contract on what it covers and you will see that we went above and beyond. We went outside your backyard fence to the wood and cleared out some overgrowth and sprayed on 3 visits and that was not included in the deal you purchased and I did it anyways for no extra charge. Thanks for your business and thanks for your review."
Michael H.
Jan 2019
Amazing service! Price was great, per hour and they did so much work within the 2 hour time frame. Correspondence was quick. Brian arrived on time and was very courteous and professional. We would recommend them without hesitation and would use again!!!
Response from Total Home Services
"Thank you for your review! That means the world to us! Call us anytime!"
Brenda D.
Sep 2018
Do not and I repeat do not hire this company. They did a terrible job. My grass looks a mess so does my hedges. I am not sure how long they have been in business but they need to stop and get out of the business. When I tell you I had to walk them through several steps that in itself is ridiculous. I call them 2 men and do not know what they are doing. So please take my advice and do not contact this company go with the next company. I will never ever ever use this company again. They are a sorry excuse for a company
Response from Total Home Services
"Your husband came out and told us what to do and we did it and he approved our work, you wanted additional work done but said you would not pay for additional time. You never came out till after we was already there for an hour and 20 min. If you had specific ways you wanted stuff done maybe you should have came out instead of sending your husband out. Also the Vulgar words you used to us was very un professional and not appreciated. To top it off you take the money from your husband and throw it across your lawn at me and scream get the F off my property. I never once treated you or your husband wrong. I even used my own debris bags so you would not have to go get bags that you did not have and was suppose to supply. Thanks for your feedback, hope you have a great day."
Kirk K.
Jul 2018
Very well. They come every 2 weeks without fail and do a good job. Great communication. I am very pleased and plan to renew after the year is finished.
Devraj R.
Jul 2018
The THS crew is very professional. I had hired them for an overgrown yard and they did an excellent job. I will certainly hire them again for my yard cleanup/landscaping needs.
Response from Total Home Services
"Thank you so much for your review! Please contact us any time for more!"
Erin M.
Jul 2018
We first used THS last summer for spring cleanup of yard. Experience was good so decided to hire them a second time. Although we had some delays in scheduling (weather, etc.), they communicated as needed. They were prompt and completed our pretty heavy ask within the time allotted and overall did a terrific job!
Beth K.
Jun 2018
they are amazing! both times i've had them come out to clean up the leaves in my yard, i've been so impressed. they show up on time, are professional, polite, friendly & responsive. they work hard & fast & get the job done super quick & as good as you could possibly do it. you can't find better, nicer people to do great work for a great price. will hire them again without hesitation. HIGHLY RECOMMEND!!!!
Larry B.
May 2018
Always excellant
Rebecca S.
May 2018
I have had them come before always do a great job very placed yard looks great
Licensing
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FAQ
Total Home Services is currently rated 4.7 overall out of 5.
Total Home Services accepts the following forms of payment: CreditCard
No, Total Home Services does not offer free project estimates.
No, Total Home Services does not offer eco-friendly accreditations.
No, Total Home Services does not offer a senior discount.
No, Total Home Services does not offer emergency services.
No, Total Home Services does not offer warranties.