
SuperiorPRO
About us
Locally owned and operated as well as family-owned, SuperiorPRO has been serving Atlanta residents since 1998. The SuperiorPRO Team enjoys providing customers with a personal and professional experience. Committed to every homeowners' satisfaction, the team moves from the exclusive SuperiorPRO Promise: We will always do what’s RIGHT for the homeowner. We will effectively COMMUNICATE with the homeowner throughout the project. We guarantee customer satisfaction, but want to go beyond that; we aim to DELIGHT our customers. We will only use the highest QUALITY materials and best techniques. We will FOCUS on each customer as if our future depends on them – because it does. SuperiorPRO wishes to THANK THE ATLANTA COMMUNITY for over a quarter of a century in business this summer of 2018!
Business highlights
Services we offer
. Complete Roof Replacement., . Gutter Replacement, . Replacement Windows. Stucco Repairs, Residential & Commercial. Interior and Exterior Painting. Siding Replacement (including James Hardie), Vinyl Siding Replacement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
13% | ||
4% | ||
5% | ||
2% |
"Thank you so much for your continued trust in SuperiorPRO over the years. That means so much to us! We love having repeat clients like you. It's awesome. Thanks for the review too. We appreciate you! Sincerely, The SuperiorPRO Team"
"We are so glad you are happy with how your Home turned out! We appreciate your business and feedback!"
"Thank you for your business. We are so pleased the experience was a positive one. We hope you are enjoying pulling into your driveway and seeing the refreshed look of the exterior of your home! We look forward to serving you again when you need us."
"Thank you for the kind review! We are so glad you were happy with our crew and work. Let us know if we can be of service in the future."
"First, we appreciate your business. Naturally, we want every project to go as smoothly and properly as possible. You have some valid points. We are constantly learning and developing better processes from feedback from our clients. So, thank you... Few things for clarity that are important to note: The paint chips on the grass were left behind from the another company that did the abatement. (Please note: We have pictures of the paint chips on the lawn before we did any work.) We are lead certified and Jennifer who was the project manager explained this. Jennifer even tested the chips and found there was no lead material. We did go out and clean up the lawn, however, we only installed and painted the new siding. We didn't scrape any old paint from anything to leave a mess on the lawn. We did remove the gutters to work behind them but we reinstalled the old ones after work was completed. In fact, we even painted, without additional costs, the fascia boards behind the gutters and some trim. Jennifer tried to reach out to the customer over 2 weeks ago regarding the strap, however customer told her not to worry about it. We always try to do what's right for the customer. In conclusion, this customer is completely taken care of regarding all issues."
"Thanks for your review! We really appreciate you taking the time to give us feedback."
"Thank you for your review! We are glad you are pleased with the work."
"Thank you so much for reviewing our project manager, crews and our work. We are so pleased that the project came out well! Please don't hesitate to contact us in the future."
"We appreciate your feedback and we are glad you were pleased with the end results! Please let us know if you need assistance in the future."
"Thank you for reviewing us! We appreciate your feedback on our communication, our work and our team. We hope you enjoy your new siding!"
"Thank you for your kind review! We appreciate the feedback and are so thrilled you are happy with the project! Please let us know if we can assist you in the future."
They did the job on time, they did it quickly, they took care of the problems that happened while it was being done, and they did really well with my wife. She really handled it but they did well with her.
"Thank you for the feedback! We appreciate you choosing SuperiorPRO for your painting needs! Please let us know if we can be of assistance in the future."
"Thank you for your feedback! We so appreciate your business and are glad you are pleased with the final result."
Both their professionalism and their quality was very, very high. It was really exceptional. They met their deadlines. They were there everyday. They stayed until the job was done and cleaned up after themselves. They were all knowledgeable and courteous.
"Thank you for the feedback! We appreciate you choosing SuperiorPRO for your door and roofing project! Please let us know if we can be of assistance in the future."
"We regret that you were unhappy with the quality of the work performed on your home. We reached out to you several times to address the problems you raised and to come out and inspect the issues at hand. You refused to allow us to inspect your home and make repairs and/or replace the items in question. We would like to resolve this issue and encourage you to call us at 770-642-7170."
"Thank you for your feedback! We appreciate your business!"
"Thank you for your feedback. We are sorry you felt communication with the project manager was poor. She does admit that she may have told you the wrong start date for the project. However, she says she did apologize to you and took responsibility for that happening. Our company protocol is for PMs to call clients with a start date, provide their name & phone number, describe the process for the project manager role, and remind the client that if they have additional questions to reach out to their project manager. The PM says she did not receive any phone calls or messages about any concerns from you. In addition, she offered to do a walk through with you after the project was completed, and you declined to have her do that and opted to mail the check to SuperiorPRO. It is always our intention to provide the best communication possible to clients. We do appreciate feedback like this so we can stay on top of our customer service. We thank you for your business and we are glad you are satisfied with the quality of our work."
"Thank you for your review! We appreciate your business."
Licensing
State Contractor License Requirements
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