JP Concrete Creations, Inc.

Great work!

I wanted to express my gratitude to Jim and his crew for the fantastic work they did in my basement. He made certain that all of my needs were addressed and that I was satisfied with the result. If you’re looking to get your concrete stained look no further. Thank you once again!

I hired the company to repair cracks in my basement floor that were discovered after ripping up the carpet. They agreed to repair any cracks and imperfections with a new over layer of concrete and then smooth it out and shine it. They asked me to share photos from their gallery of what I wanted. They did not repair the cracks, the floors have scratches, dents, and nicks and are not smooth at all. I called out the texture the first day they did the job and was met from then on with aggression and the refusal to fix my concerns. They told me my request made no sense. I picked out 3 photos as references from their gallery and they agreed to accommodate, but suggested I go for a mid-shine look versus the high shine as it would be ice skating rink shiny and would be hard to upkeep so we agreed to a midlevel gloss/shine. The floor they provided is matte and not smooth and is still cracked, it looks like a painted garage floor vs. a smooth concrete look with shine which was the whole purpose of my paying them (repair and design). They are refusing to communicate or resolve this issue. The owner (husband) came to my home today and I begged for a resolution as did my parents who were both on-site with him. He walked out and has refused to communicate since. They have not finished the job and have refused to fix the issues I requested from day 1 of the project (before completion). One of the owners (wife) has personally attacked me on texts and has refused to accommodate my requests. I was willing to have them finish the job and make it as they promised or have them refund enough money so I can have another company update before my household goods and family arrives at the house this upcoming week. They know the time crunch but are not willing to work this out with me directly.

What a great company. Jim and Laura were fantastic to work with and our pool decking came out beautifully.

They have done several jobs for me over the past couple of years. I don't know where to start. They answered every question I had over the phone and then Jim came out next day for estimate and was able to start right away. Their communication was amazing - they would email me every step of the way outlining everything they were going to be doing and when they were going to be there. If they said they were going to be there at 9:00, they would arrive at 8:50. The entire crew is professional, personable and a pleasure to work with. Jim is a master artisan matching colors for walls, bricks and uses an airbrush (he has done some faux work for me) I was really impressed at how tidy and organized they were. They actually cleaned up better than when they got there. I have been in the trades building homes for many years and these guys are phenomenal. They are also trustworthy to the extent that we would give them keys or leave the house open for them. When we were selling our home, our realtor told us that we had to do something with the basement floor. It turned out beautiful and our realtor stated "you know, that basement sold your home"! I just cannot say enough about this husband and wife team - I am sure I am missing something. I strongly recommend as this is an extraordinary professional.

Jim is awesome and awesome to work with. The crew is amazing and they have great conscientious work ethics. Always responsive whenever I reach out. This is a husband wife team and they are outstanding together. Jim also followed up to ensure we are happy with the work and service. I highly recommend and definitely will hire again.

They did an outstanding job have already recommended them to my neighbors.

Very professional, Laura came out next day for estimate (Sunday), great job explaining the types of concrete color staining and why one worked better than the other for my basement, they got work done quickly and worked with me on adjustments to color palette during the process. Final product was very nice and pleased with the outcome. The only hiccup was a misunderstanding about acceptable payment method (I don't use traditional paper checks), hence the 4 stars for customer service, otherwise great group to work with on concrete staining. Would use them again if needed.

Awesome job - my patio is now the showcase of my backyard. Lots of compliments from neighbors and friends.

Exceeded my expectations.

They were extremely professional and friendly. I would use them again! Absolutely a pleasure to do business with.

Awesome! They were great from start to finish.

My experience with Jim and Laura of J.P. Concrete was exceptional. Jim was always on time and went above and beyond expectations to make sure that I was happy with the finished product. He uses quality materials and takes pride in his work, so I never worried that he would cut corners to save money or do a less than perfect job. He matched the colors in the stones of my house to the overlay he did on my driveway perfectly and came up with a beautiful, artistic design that I never could have imagined on my own. I am thrilled with my new driveway and loved working with J. P. Concrete.

I really needed help, and I needed but did not expect to have - such a fine artistic hand in balancing the color palette. So easy to talk with, answered all questions, took phone calls during and after project.... wow If I could find this quality of craftsmanship and service in all the other trades!!!

Outstanding experience overall. They were the first to provide an estimate, they stayed within their promised price, they finished the job on-time, and gave us exceptional results. We love the end result, and would hire this team again in a heartbeat!

Was very gracious to work w/ me to let me do additional staining for the finished look I wanted. Would highly recommend for staining and refinishing.

Excellent customer service AND excellent quality of work...can't get any better than that! Jim came out on time and did a masterful job on our concrete patio. He captured exactly what we wanted plus added some flare he envisioned in his head, which made it that much better. Can't wait to use them again.

Best price for beautiful concrete stain, as well as professional and quality employees who helped me pick the perfect stain for my porch. It was completed before schedule and they followed up months after to make sure we were satisfied. We will be using them again when we move in our new house this fall! Excellent ratings that are well deserved.

Overall, I had a very good experience. Getting the project booked with Laura was informative, simple and quick. Jim showed up on time (actually a few minutes early) and quickly started to gauge me for what I was trying to achieve. We spent a significant amount of time looking at other projects and getting ideas on how to approach mine. Jim was very helpful as he has a good eye for color and transition. Jim took his time to make sure that everything was perfect. The entire process took one day and my patio has been transformed. I would highly recommend JP Concrete Creations to help you improve the appearance of your concrete.

Outstanding work! Very persona service, great value. I highly recommend them to everyone.

Jim and Laura went over and above helping me with my condo. It turned out amazing and with jim's suggestionas and all Lauras help the final project turned out beautiful. They made the process easy and actually fun to go thru. I am overly happy!

Artistic work but customer service was difficult

Very friendly, professional folks. Very reasonable prices, the job was done in exactly the time quoted and was exactly what I wanted. I would definitely recommend them to anyone looking for finished concrete!

The were friendly and professional from the start. They diagnosed the problem via email as well as an in-person visit. The completed the job over the two days promised and did a great job. They repaired the damage that my first contractor created and changed the patio to a better color than I originally had. I am very happy with the outcome and have already recommended two people to them.