
DC ENCLOSURES INC
About us
DC Enclosures, Inc builds custom Sunrooms & Pool Enclosures proudly since 1988. A family owned business with 3 generations working on staff. We take pride in our work and build an enclosure that will fit both your needs & budget. We have completed thousands of enclosures. We are A+ rated with the Atlanta BBB. No Hassle Sales, from an experienced design consultant. The staff at DC Enclosures, Inc invites you to stop by our Showroom located in Kennesaw to view our products and meet our experienced staff. Each enclosure we build has a designated Project manager, and office assistant. We will assist you with your Homeowner Association Drawings and pull the necessary permits to complete the project. Our Sunroom and Pool Enclosures are installed by employees. Please keep in mind we offer Free In-Home Consultations to assist you in designing your dream enclosure. Call us today!
Business highlights
Services we offer
Aluminum Railings, Arched Patio Enclosures, Conservatories, Custom Window Enclosures, Patio Covers, Patio Enclosures, Patio Rooms, Pergolas, Retractable Screens, Screen Enclosures, Screen Pool Enclosures, Screen Porches, Solariums, Sunrooms, Under Deck Drainage Systems, Vinyl Window Enclosures, Year-round Pool Enclosures
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
11% | ||
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A nail also has to be repaired. However, I really love the porch and everybody loves it.
Quality is a B (versus A) for only 2 reasons: (1) They cut a lot of aluminum in the yard, and left sharp shavings in the grass. They tried to pick it up by hand when I expressed a concern, but they should really cut on a tarp or something. (2) My deck is not level...I did not realize that. The porch they built is level. The railing is level, but the deck is not, so it looks a little off. Might want to check that during the sales cycle, and let the homeowner know, so they can address it prior to installation.
The actual quality seems real good.
Price is a B, just cause I would have preferred to pay less, but they are better pricing than most!
Overall, we are very happy with the results! Would recommend them to others!
Joe and Eric did the installation and were absolutely wonderful! They were very professional and respectful. My advice to DC Enclosures is to do whatever it takes to keep guys like Joe and Eric happy because they are the backbone of the company (it doesn't matter how great a job everyone else does if the actual install is not perfect). They worked hard and did a perfect job!
There were a couple of opportunities for improvement in communication. One was in regards to the start date. I emailed on occasion to find out when the windows were shipped, if/when they had arrived and whether we were on track to start as scheduled. My suggestion would be to 'push' information to the customer as often as possible. The second communication opportunity was in regards to the total number of days the project would take. The project manager told me the job would probably take 4 days but it took 7 days (they missed a half day due to rain). This made a big difference because i work and was trying to juggle my schedule to be home in the morning or afternoon to check in with the guys (the guys did not need me to be there but it was important to me to be able to touch base with them daily).
Overall, i highly recommend this company and will use them again if I ever have a need.
Ida, the consultant, was very helpful in helping us decide how we wanted the deck to look (I had several ideas of what I wanted, but was unsure of the cost and knew what my budget was). We were able to get the deck we wanted and under budget!
I was please with the workers devotion to the project and their ability to stay on task throughout the project; in spike of the constant rain.
Do get everything in writing. The salesperson, the office, project manager, and employees were not always on the same page.
They didn't always know what was the written and verbal agreement, as to what was included in the project.
But, all problems were quickly resolved.
Licensing
State Contractor License Requirements
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