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Alison Pools LLC

4.1(
9
)
Hot Tub or Spa Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool or Accessories Repair or Service,

About us

Welcome to Alison Pools in Atlanta, GA! contact us! Alison Pools, LLC builds and services custom pools and spas so that your family and friends can enjoy swimming year-round. We are a Gold Member of the Genesis3 Design community (only a handful of us in Atlanta), have over 25 years of experience in the industry and serve customers throughout the metro Atlanta area. We always use the highest quality products and offer many options to increase the enjoyment and value of your pool. Whether you want to build your very own dream pool, or if you need to step up the maintenance required to keep that dream alive, we are here for you. Our staff of trained pool technicians and their shared 40 years of experience are at your disposal. Alison Pools, LLC is a locally owned and operated company. Because of this, we understand the unique challenges facing pools in the Atlanta market. Our team of professional technicians have the know-how needed to keep your pool fully operational. We service commercial or residential pools so no task is too big or too small. Step out of your back door and into your own personal backyard retreat.

Services we offer

Residential and commercial weekly pool maintenance, acid washes, coping and decking, filter cleanings, fountains, infinity edges, liner replacements, major equipment repair, major renovations and designs, naturalistic & man-made rocks., on-site water analysis, plaster, pool openings and closings, safety covers, spa installations, tile, underwater leak detection, waterfalls

Accepted Payment Methods

  • CreditCard
Reviews
4.19 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
11%
3
0%
2
11%
1
11%
Write a review
Showing 1-9 of 9 reviews
Heidi F.
Oct 2021
1.0
$330
Absolutely the WORST customer service, the 'owner' talks down to women like they are ignorant - blame homeowner for things not working properly. When it was addressed with "supposedly" the manager/owner John - he had nothing to say but put the blame on homeowner. We cancelled services after being with them for a continuation of over 5 years (the previous owner of home also used this company) - he charged a $250 termination fee. When asked if fee can be waived for being such a great loyal customer he refused. After all the money spent monthly to maintain my pool for years, things repaired and chemicals added without my permission, always paid by auto pay monthly, he wouldn't budge. He was rude, arrogant and condescending, I would NEVER recommend this company for any of my pool needs!
Ed B.
Jul 2017
5.0
Yes, I recommend this pro
I have been extremely pleased with the maintenance service and repairs ( pool filter replacement, pump replacement , etc) performed by John's company. John has always responded promptly when called and his employees have done a first rate job with the maintenance.
Larry B.
Jun 2015
5.0
Yes, I recommend this pro
$800
unknown
Karen N.
Jun 2014
4.0
Yes, I recommend this pro
$850
I wasn't thoroughly impressed. I really wasn't. I wanted to talk to the guy about something and I went to find him, I came back and they were gone and they told me they couldn't find me so they left, which is like, okay, whatever. And now I've got one of the parts they put in is leaking and it' been two weeks now and they haven't gotten back to fix it yet. They weren't really bad but I feel like I can't give them all "A's."
Heather W.
Jun 2014
2.0
unknown
Angela H.
Jan 2014
5.0
Yes, I recommend this pro
John from Alison pools came after receiving a dispatch from our home warranty company. He closed the valve and changed some settings to minimize the damage associated with the break and did not charge for this service. He will be returning within the week to make the repairs to our pool and get it functioning once more. While here, he spent over an hour with me discussing various options including a phased approach between today (broken pool in need of renovation,) and a future state with pebbletec, a new pool deck, improved landscaping, child fencing, etc. All on a busy day with very little notice. We are happy so far with our experience and look forward to having Alison fix our pool. I'm putting a "not applicable" rating on Quality since we haven't done the repairs yet, and same for Price. However, Punctuality, Responsiveness and Professionalism all get an "A."
Jack B.
Dec 2013
5.0
Yes, I recommend this pro
$8,000
The interaction was wonderful. They were awesome. It is an awesome company. The owner, John, and his helper were very trustworthy and very honest. From start to finish, we had really good service. We would highly recommend them.
Nancy C.
Jan 2013
5.0
Yes, I recommend this pro
unknown
ALISON H.
Sep 2007
5.0
Yes, I recommend this pro
This company helped us out a lot when we most needed it. They have impeccable customer service and are very knowledgeable about what they do. I thought the worker s were just so hard working and have such a positive attitude the whole time; rain or shine.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Alison Pools LLC is currently rated 4.1 overall out of 5.

Alison Pools LLC accepts the following forms of payment: CreditCard

No, Alison Pools LLC does not offer free project estimates.

No, Alison Pools LLC does not offer eco-friendly accreditations.

No, Alison Pools LLC does not offer a senior discount.

No, Alison Pools LLC does not offer emergency services.

No, Alison Pools LLC does not offer warranties.