Eicher's Pro Vinyl, LLC
About us
Eicher's Pro Vinyl & Roofing, provides free in-home estimates for your Home Improvement needs, including Vinyl Siding & Trim, Vinyl Replacement Windows & Doors, Metal Roofing, Sunrooms/Screenrooms, Pool Enclosures, Seamless Gutters, Decks, Carports and Patio Covers, & Soffit & Fascia. Over the years, Eicher’s Pro Vinyl & Roofing has improved the look and quality of residential and commercial buildings. We look forward to providing you with the same quality improvement.
Business highlights
Emergency services offered
27 years of experience
Services we offer
& Soffit & Fascia., Carports and Patio Covers, Decks, Metal Roofing, Pool Enclosures, Porch Ceilings, Porches, Screenrooms, Seamless Gutters, Sunrooms, Vinyl Replacement Windows & Doors, Vinyl Siding & Trim
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 45% | ||
| 9% | ||
| 9% | ||
| 18% | ||
| 18% |
Showing 1-11 of 11 reviews
Jenny P.
Jun 2023
Jesse came out to give a quote and he was very professional. He asked lots of questions to make sure he knew exactly what we wanted. He then went over ever detail and answered any questions we had. The men who came to complete the work were fantastic! They tore off the old pergola covering we had over part of the patio and built a new roof, completed our screen room and installed gutters on the new part in only 2 days. They pay VERY close attention to detail and went above and beyond our expectations. They clean up behind themselves from where they had word in the yard to complete the job. When they left, everything was cleaned up and you would never have know they were there except for the fact we had a fabulous screen room which looked like it was an original part of our house. We could not be more pleased with the workers or the project they completed. Highly recommend!
Jeremy W.
Feb 2019
The service i recieved was top notch though twice I didnt recieve calls back until the next day. Joey did my estimate and he was courteous and professional and most importantly wasnt pushy with his presentation. Work began about a week later. The lady in their office was polite but seemed very busy. Would definitely hire again.
LYNETTE G.
Jan 2017
Terrible. Roof leaked at first rain and they said it was condensation. Would not come fix it. Finally months later and multiple phone calls they sent someone to call around the vents. Roof still leaks and has now ruined my bathroom ceiling. My roof is 5 years old now and have had issues from day one. My last conversation he told me my roof had a 5 year warrenty back then and now they have a 20 year warrenty. Funny since my roof is now 5 years old. Do not use this company.
Buford R.
Jun 2016
They did quality work on a lanai enclosure but will not respond to any service request. I even called for Mr. Eicher to return my call because nobody else would return my call and never got any sort of response from him. No service after the sale.
Tara J.
Jan 2016
unknown
John H.
Aug 2015
.
Charles C.
Jul 2015
Installation was done in a timely manner & completed on Feb 2, 2011. The crew was polite. Clean up of discarded roofing nails after two flat tires on my truck was disappointing.
No problems for 4 yrs. Then in Ap of this year, Roof started showing signs of leaking. Written warranty for materials is 25yrs, for workmanship/installation is 10yrs. Called office for help on Ap 28; May 21, May 27, June 1, June 8, June 29, July 3. Always the person answering the phone has said "your file is on the boss's desk & he will contact you." As of this writting July 3, 2015, Eichers has failed to follow up with my complaint.
This is totally un-satisfactory on two levels. First there are the problems of substandard materials & workmanship. Second, there are problems of management failing to honor its published & advertised warranty as well as failure to return promised phone calls
No problems for 4 yrs. Then in Ap of this year, Roof started showing signs of leaking. Written warranty for materials is 25yrs, for workmanship/installation is 10yrs. Called office for help on Ap 28; May 21, May 27, June 1, June 8, June 29, July 3. Always the person answering the phone has said "your file is on the boss's desk & he will contact you." As of this writting July 3, 2015, Eichers has failed to follow up with my complaint.
This is totally un-satisfactory on two levels. First there are the problems of substandard materials & workmanship. Second, there are problems of management failing to honor its published & advertised warranty as well as failure to return promised phone calls
Susan S.
Sep 2014
unknown
Dana K.
Aug 2013
The salesman Jeffrey was a little loud but said good things about the quality of work to be done. We were told it would take about 1 1/2 weeks to start the job. Two weeks later after unreturned calls to Jeffrey we had to get firm and insist on a call right away. Finally the roof was installed but upon completetion there was an issue (not competed as discussed). Jeffrey was called and arrived within an hour. As soon as he got out of his truck I could see he was not going to be nice about it. Jeffrey was VERY loud and aggressive and would not discuss any possible option but to tell us to go to the courthouse and sue them. This was NOT nessasary at all. He was verbally abusive to my ederly father and had to be told to get out of his face. He was told to leave our property and we would deal with the owner of the company to get a resolution. Thanks to the owner the issue was resolved but only after we had to deal with the most unprofessional person I have ever met in my life.
Pamela H.
Jul 2013
Extremely punctual in estimate, consultation, and installation. Very professional, hard working crew.
Kathy M.
Jul 2013
The lanai door and enclosure was slit by an attempted robbery along with the inside plastic coat. It took several weeks for them to arrive and when they did they gave me an estimate of 675.00. I checked with PGL who manufactures the coating and the representative from the company indicated that was way too much to charge for the coating and gave me alternative companies to use if I needed to in the future and we all know how inexpensive screening is.
The work was completed and I wasn't home at the time. I put a check in the mail for $675 and the owner, Lester Eicher, said they never received it. When I came home one night from work a 8 1/2 by 11 sheet of paper was taped to the front door that they wee going to file a contractor's lien. I stopped payment on the first check and sent the second check out the next day Fed Ex, signature required.
When they initially installed our plastic coat, the frame which is bronze in color, installed silver screws into the bronze frame. It took forever for them to come out change the frames to match the frame.
Jeffrey, who is somehow related to Lester Eicher, is probably the worst acting and talking individual I have every run in to.
The work was completed and I wasn't home at the time. I put a check in the mail for $675 and the owner, Lester Eicher, said they never received it. When I came home one night from work a 8 1/2 by 11 sheet of paper was taped to the front door that they wee going to file a contractor's lien. I stopped payment on the first check and sent the second check out the next day Fed Ex, signature required.
When they initially installed our plastic coat, the frame which is bronze in color, installed silver screws into the bronze frame. It took forever for them to come out change the frames to match the frame.
Jeffrey, who is somehow related to Lester Eicher, is probably the worst acting and talking individual I have every run in to.
Response from Eicher's Pro Vinyl, LLC
"In response to [member name removed] complaint: Description of the product from the manufacturer: EZE-BREEZE® A Revolution in Indoor/Outdoor Living * Transform porches, patios and other outdoor spaces into comfortable, spacious rooms * A vinyl-glazed product that is remarkably strong, shatterproof and flexible * Offers the benefit of glass without the cost or weight * Provides protection from unpleasant weather, bugs, dust and dirt * Beautifies and complements the architecture or style of any home * Creates comfortable, spacious rooms out of open spaces The tough 10-mil vinyl glazing gives the benefit of glass without the cost or the weight. It’s as transparent as glass, but not nearly as heavy or expensive. If accidentally pushed or distorted, the tough, 10-mil vinyl will return to its original shape within minutes. A product with a memory. To help you protect your investment, each Eze-Breeze® panel unit is custom-made to exacting standards. FACTORY DIRECT MATERIALS INSTALLED ON HER HOME. Customer is misleading with her statement “we all know how inexpensive screening is”. Customer was provided with a written contract that was agreed upon and signed without any dispute or hesitation. The work was completed in a timely manner; customer said she would mail a check for full payment. After numerous attempts to contact her with no response, after completion of the job, she quit answering or returning our phone calls. Upon not receiving payment for the contract, we followed company protocol and left a “Notice to Owner” on her front door. She then sent her payment via Fedex. We have been assured by our manufacturer that they would not discuss pricing concerns nor do they recommend other distributors. Their website does provide distributor information by typing in your zip code."
Licensing
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FAQ
Eicher's Pro Vinyl, LLC is currently rated 3.5 overall out of 5.
Eicher's Pro Vinyl, LLC accepts the following forms of payment: CreditCard
Yes, Eicher's Pro Vinyl, LLC offers free project estimates.
No, Eicher's Pro Vinyl, LLC does not offer eco-friendly accreditations.
No, Eicher's Pro Vinyl, LLC does not offer a senior discount.
Yes, Eicher's Pro Vinyl, LLC offers emergency services.
No, Eicher's Pro Vinyl, LLC does not offer warranties.