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"as advertised"

"Steve and Hamp were so kind, knowledgeable, and helpful. They went out of their way to help give piece of mind with our HVAC system. Would highly recommend Buzzell and especially the service agreement to help ensure your system stays ready."

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"I have been a Peachtree client since the early 90?s. They have install three units in our home over those years. We also have always been under a service contract which is renewed yearly. Over the years we never had an issues until this year 2025. We just had a service visit and the tech Ronaldo was very thorough. Saw an issue with our system and asked about Carbon monoxide detectors in our home, which we do have. No other discussion. After he left I thought about that question and did some research. I decided to call Peachtree to speak with someone but the call center took a message and said someone would call back within a day. No return call. I waited two days and call again. Same answer. NOW A WEEK LATER AND NO RETURN CALL. There also may be an issue regarding if Peachtree did or did not file warranty on the unit with Lenox. BE CAREFUL. This was a great company when it was locally owned and operated. It has changed!!"

"Jordon, We want to say "thank you" again to you and your team for getting our cooling system functioning properly again. Ours needed your skill and persistence to get the job done. Thanks for making the necessary trips, efforts, and communication required to trouble shoot our issues. The bad breaker, the burned out air handler board and fan motor, and clogged condensation drain lines hopefully are not issues at all your house calls! We feel you fulfilled your mission statement to "go above and beyond" to give us, the customer, a comfortable customer experience was definitely fulfilled. Thank you. -Daniel and Mary Stahl"

"Everything was great he's a family man and went through everything with me as far as what he fixed I'll give him an A+. I would highly recommend him to anybody A+."