Global Builders /DBA Global Restoration
About us
24 Hour Emergency #866-726-8688 for Tree Removal, Board Ups, Tarps, and Major Water Damage. Additional email - [email protected] & [email protected]. Locally owned & operated.
Business highlights
Emergency services offered
34 years of experience
Services we offer
Fire and smoke damage, remodeling, siding, wind and storm damage, windows & flooring.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.438 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 11% |
Showing 1-25 of 38 reviews
Steve G.
Oct 2020
The chimney repair was work performed on my home. It was done professionally and with great care. Additionally, Global has for years donated and installed roof shingles for our builds within Pickens County. Every roofing job was coordinated with our construction supervisor so that there was no disruption of ongoing work. The donated shingles are of good quality and the colors always compliment the home being build. We have had no complaints with regard to Global their installation and clean up. I highly recommend Global.
Francis S.
Oct 2020
Smooth, without a hitch
Jay B.
Oct 2020
The crew at Global completed a roof install at our house. From project conception through project completion they have been nothing but professional, responsive as well as communicated all the steps along the way for the project. I also very much appreciated the call I received from their office letting me know when the dumpster and materials would dropped off. They took the time to sit down with me and explain the insurance claim, warranty and type of products being used for the project. 5 star service all around from Global and the crew! Keep up the great work!
Richard W.
Sep 2020
Horribly! Be very careful when dealing with this contractor! In my recent experience of having a roof replaced and interior water damage repaired, the roof was replaced correctly. However, it was necessary to postpone the interior portion (about one third of the total project) due to potential transmission of Covid-19 due to a high risk situation in my house. The Global owner said any postponement amounted to a breach of contract and tried to invoke a 35% penalty on remediation of the interior damage. To be clear, this 35% was made up of 10% overhead, 10% profit and another 15% punitive penalty! The overhead was partially justified, the 10% profit was certainly not justified when, in fact, the work had not been started and the 15% penalty was absolutely not justified. In the end he threatened to put a lien on my house if I did not pay the whole amount. I explained what everyone else knows, that the Covid situation was beyond my control and was legally an Act of God. Although he partially relented, I still had to pay the overhead and the 10% profit *($800) for which he had done no work at all. This is Predatory!!! The bottom line is that if you deal with Global, do not trust the owner when he says" the insurance company will pay for everything", make sure the owner puts everything in writing and do not agree to the outrageous 35% penalty in the contract that he wants you to sign up front. In other words, understand that THIS OWNER IS DETERMINED TO MAKE HIS PROFIT, JUSTIFIED OR NOT, AT YOUR EXPENSE!
Response from Global Builders /DBA Global Restoration
"At Global, we care about feedback. Our goal is to ensure every customer is completely satisfied with our customer service and craftsmanship. We regret that any customer would feel this way as he does. We take this feedback very seriously and feel that there is a misunderstanding of the facts of this project. We invested a tremendous amount of time to get approval that all repairs would be paid by the insurance carrier. This also includes interior damage that we had to provide documentation to get enough money to do the work professionally, as the preliminary approval amount was not enough to complete the required repairs. Global represented the insured and got the roof and all interior repairs approved for replacement. During the replacement process, we discovered several issues under the shingles. The wrong size skylights were installed by the original builder. The flashing was installed improperly, including the flashing on the chimney. The Specialty log siding had rotted, along with the fascia. The insured insisted that he wanted Global to get supplemental repairs approved by the insurance carrier for all of these maintenance issues. He wanted us to finish the project and not stop midway. In good faith, Global completed the scope of the work and did not cut corners. After the work was completed all communication between the insurance carrier and the customer ceased. We had invested over $15,000 for over 90 days and needed payment for the remaining balance. Global had no choice but to turn to legal to get someone to pay attention to this claim that was 100% completed with no payment. No lien was ever filed on this home. It is the lack of communication that has led this particular job down this road. All we ever ask is to receive a callback. Global has an outstanding reputation and has been serving the community for over 30 years. Profit is important for any business that plans to stay in business. Although, the most important aspect is our customer service and excellent craftsmanship."
Erick E.
Dec 2017
I was told my entire roof (3 years old) needed replaced and that I needed to file a claim with my insurance company. I then got a second opinion and was told in fact that was not the case. Only needed to repair one small area.
Tip T.
Mar 2017
We are extremely pleased with the quality of the work, personnel and follow through on the job. The work was performed with a minimum disruption to our schedules. We would highly recommend Global to anyone. Tip and Becky Tipton Milton, Ga
Devin H.
Mar 2016
unknown
Response from Global Builders /DBA Global Restoration
"We apologize for your delay in receiving your estimate. Our normal process is for our customers to receive their estimate in 3-7 days, depending on the project. We sincerely hope to have the opportunity to work with you in the future."
William S.
Jan 2016
unknown
Michael M.
Dec 2015
n/a
Peggy M.
Oct 2015
.
Response from Global Builders /DBA Global Restoration
"Based on a request from the Homeowner's insurance company, Global Restoration first inspected this client's home on July 30, 2015. Unfortunately, there was extensive roof damage and mold growth that the insurance company was unwilling to cover under an insurance claim. Global Restoration provided an estimate for the repairs, but has not been hired to complete any of the needed work. We hope to work with this client in the future once she has saved enough money for the project."
Tara B.
Oct 2015
unknown
Kristen H.
Sep 2015
We called Global and they were here within the hour.
Started work right away.
They explained everything that need to be done to get us back to normal.
They did what they said they would do and in the time they said it would take.
Can't ask for any thing else.
Thanks Global
Tara B.
Sep 2015
The City of Jasper wants to express
our sincere thanks and appreciation to Global Restoration, GAF, Inc. and ABC
Materials, Inc. for their efforts that went beyond the expected. We highly
commend our Agent, Joe Walker, along with Ray Young and Andy Thompson of Global
for their professionalism and attention to detail. The claim experience for us
was seamless for a project of this kind. We highly recommend Global Restoration
and their team of professionals to anyone or company in need of their services.
our sincere thanks and appreciation to Global Restoration, GAF, Inc. and ABC
Materials, Inc. for their efforts that went beyond the expected. We highly
commend our Agent, Joe Walker, along with Ray Young and Andy Thompson of Global
for their professionalism and attention to detail. The claim experience for us
was seamless for a project of this kind. We highly recommend Global Restoration
and their team of professionals to anyone or company in need of their services.
Sandi D.
Aug 2015
Very professional service, including owners and workers. They took extra measures in the clean up and inconvience of our household during this time. Would not hesitate to use in the future if needed, and would highly recommend their service.
David W.
Aug 2015
I used this company as they were a recommended contractor of my insurance company. I thought that if I used them I wouldn?t have to put as much effort into overseeing the repairs of my home (tree damage). Boy was I wrong. From the beginning it was broken promise after broken promise. Not one task taken on by global was done correctly. For many areas it took 3 or 4 tries to get it right. Some tasks were never done right. While they seemed very sincere in their apologies, the broken promises just continued day after day. No explanation on why they don?t show up certain days. If work wasn?t done as promised they didn?t offer an explanation, but seemed to wait to see if I?d notice. Roofers left asphalt tiles on shrubs and grass for several days killing them both. Roofers damaged siding during demo. Roofers left shingles in gutters. Wrong paint colors, installed wrong window, certain areas had to be painted 3 or more times. The list goes on and on. Although they got paid for the insurance company for some work they didn?t perform, they?re holding on the proceeds indefinitely preventing me from hiring an alternate company to do the work. I can?t image how they can operate this way
with a clear conscience. Beware.
with a clear conscience. Beware.
Response from Global Builders /DBA Global Restoration
"Global Restoration has been working with home owners and insurance companies for 25 years. Thank you for letting us know about your experience. Responsive customer service and quality workmanship are key to our continued success, and we will speak to your project manager about your concerns. Please call 770.735.3040 if you need any assistance regarding your home."
Denise D.
Aug 2015
I was able to meet numerous time with a representative of the company, including speaking directly with the owner. The company worked to accommodate the days and times in order to allow us to continue to rent out the venue on the days that we had already committed to. Once the crew came in, the amount of time quoted to complete the job took less than half the time which allowed us to reopen the room for use. The company provided the dumpster and left no clean up for my staff to have to deal with. We were overly appreciative and happy with the work as well as the courtesy of all of the employees of this company and would highly recommend them in the future and to our community. We are proud to have them as Chamber Members.
Denise D.
Aug 2015
We had never experienced this before and the service was beyond our expectations. The reaction response was amazing and the amount of providers that were on the site to immediately remove the damaged property and begin drying out was beyond belief. There was continuous communication with myself as well as my husband to notify us of when and what was going on with the repairs.
Kevin B.
Jul 2015
We had a fenced in back yard. However, the fenced in area wasn't accessible from the house.
The guys at Global came out, looked at the existing configuration, and came up with a solution that fit our needs!
They completed the work within a week - dug up old concrete, poured new concrete, extended a retaining wall, and relocated stairs.
Our dog couldn't be happier, and we are thrilled with the end result!
The guys at Global came out, looked at the existing configuration, and came up with a solution that fit our needs!
They completed the work within a week - dug up old concrete, poured new concrete, extended a retaining wall, and relocated stairs.
Our dog couldn't be happier, and we are thrilled with the end result!
Tim N.
Jul 2015
Global Restoration representatives came out to the property promptly to access the damage, generated an estimate and negotiated with the insurance company for the required work. Once approval was obtained, workers arrived on time and worked diligently removing damaged materials, cleaning, painting and replacing items. The job foreman (supervisor) was on hand most days to oversee the work. In my opinion, they went above and beyond making sure the work was satisfactory.
William S.
Jun 2015
Called Global on 5/30 about water leak from ice maker.
water ran into kitchen and living room.
they were at my home within an hour.
shut off water cleaned up the water and set up dehunifier and fan.
They saved the hard wood floors!!
Job was done in three days.
because of there quick response they were able to save the wood floors.
Great Job!!!
water ran into kitchen and living room.
they were at my home within an hour.
shut off water cleaned up the water and set up dehunifier and fan.
They saved the hard wood floors!!
Job was done in three days.
because of there quick response they were able to save the wood floors.
Great Job!!!
Evelyn G.
Jun 2015
I did not need to do a thing. Andy, Brian and Todd worked wonders and got my insurance company to pay-up. They sent expert and polite teams of roofers, painters and other tradesmen. Any good roofer can do a good job. But, Global Restoration (Jasper GA) included All of the damages I was ENTITLED to have fixed. Doing it all in one claim saved me money by not having to pay another deductible later. ***Do it ALL, in one claim, with Global Restoration, in Jasper GA.***
Denise D.
May 2015
Within 15 minutes of my husband finding the "flooding", there were three Global vehicles with employees here starting to resolve the issue. (6-7 employees). These gentleman worked until they had the area cleaned out and fans running. Contact was made with me and/or my husband on a daily basis until the insurance settlement, as well as continued service in checking on the damage and assuring that drying properly.
Once settlement was complete repairs began and were completed very quickly.
Once settlement was complete repairs began and were completed very quickly.
Carl J.
May 2015
Global Builders was highly recommended by our insurance agent when we needed advice about a claim. As it turned out we did not have a claim but did need extensive repairs. Global gave us an great price and installed a beautiful new roof. They kept us informed throughout the process, did a thorough clean up and followed up after completion to make sure we were satisfied customers.
I have recommended Global Builders to my friends and neighbors.
Glenda B.
May 2015
Initially, Jonathan the owner of Global, invested extensive time to gain understanding of the history of why our home was in its condition. He moved quickly to create a remediation plan. Throughout the implementation of the remediation protocol, Jonathan monitored the work to insure quality and adherence to the protocol and communicated with us about what was happening.
Gina P.
May 2015
I had water damage from frozen water lines in home. Water had been running for about 4 hours during work day. By the time I returned home to find damage, floors were destroyed along with all the sub flooring. These were not just hard wood floors, they were reclaimed wood that was very unique with lots of character, Global Restoration not only repaired but spent many hours trying to find exactly the right flooring to replace. Also had to replace some lighting and all of trim and baseboards. They responded in a timely manner and all of the staff were very professional and knowledgeable about their job and what needed to be done. Not only the staff that came to my home, but everyone in the office showed the same professionalism and care for my situation. We were displaced for 4 days while work was completed, but due to the fact we were paying to stay somewhere else they completed the job sooner than they originally thought. Very pleased with Global Restoration and would recommend to everyone.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Global Builders /DBA Global Restoration is currently rated 4.4 overall out of 5.
Global Builders /DBA Global Restoration accepts the following forms of payment: CreditCard
Yes, Global Builders /DBA Global Restoration offers free project estimates.
No, Global Builders /DBA Global Restoration does not offer eco-friendly accreditations.
No, Global Builders /DBA Global Restoration does not offer a senior discount.
Yes, Global Builders /DBA Global Restoration offers emergency services.
No, Global Builders /DBA Global Restoration does not offer warranties.