Full Remodeling & Woodworks By Chris

Fabulous!! If you can imagine it and draw it out for him, Chris can make it happen. As proud owners of the ugliest master bath in the county we had requested quotes from several contractors and were repeatedly told that our ideas could not happen. Chris listened to our ideas, studied our drawings and came back with a quote. The finished product was EXACTLY what we envisioned and was in budget. We loved his work so much we had him redo three other bathrooms in the house! Chris is an excellent communicator. He keeps you informed of his timelines, his work schedule, the budget, and if unforeseen issues arise, he presents choices of solutions and prices. He is a true professional who demands perfection of his workers and from himself. He takes his time and he does it RIGHT the first time. If you are looking for a rush remodel that only looks good on the outside, he's not for you. If you are looking for QUALITY craftsmanship that will be as well built behind the wall - from wiring, to plumbing, to drywall, to tiling, to paint, carpentry, whatever - to the final coat of paint and cleanup on the outside - Chris is your guy. He is an honest and trustworthy man. Two enthusiastic thumbs up!!

We ended up hiring Chris for much more than the beam. Chris' price was the best we received and the workmanship -- outstanding! Chris was on-time every single day, cleaned-up each day and thoroughly explained what he was doing and why every step of the way. Chris not only installed the beam but also removed stippling from our ceiling, leveled our floors, removed outdated chair and crown molding, mudded all of the walls, and installed new floors. Every project was completed on-time, within the estimate and most importantly it was done right! Chris is a phenomenal professional and one that I plan to hire again when it's time to remodel the bath and kitchen.

For the bath Chris gave me a quote and the burden of purchasing the tile and materials was on me. The work is beautiful. We engaged in some work for my kitchen which got off to a slow start due a confusion on my part about the amount of tile needed. Chris and his wife, Shannon, are very responsive and professional. The job took longer with some more delays with on their part but they advised me of when/why there were delays. On one occasion Shannon called me and was very professional in asking if I minded the delay of a week and there is no doubt in my mind if I had said "no" they would have showed up. As for another reviewer who was worried about giving money up front, that is standard practice in my experience. Chris gave me a detailed quote with his labor and the material cost, the cost of the tile, grout and any fixtures was on me. His price is very competitive and I was gone for the entire kitchen work and felt very comfortable with giving him a key. The other reviewer also wanted to go to their house which is rather inappropriate in my opinion. I highly recommend Chris, his work is impeccable and he is trustworthy.

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I asked for then to read over my list and make sure we had everything we needed on there  and got a nasty phone call from Shannon saying they did not have time to keep doing revisions.   It was NOT a revision.    I was wanting to make sure we both understood what work was to be done and a price for the work.    It was confusing.    I asked to come to their office to sign the contract and was told 'we do not have people come to our home'.      Yet, they wanted my money up front and Shannon told me they were just making sure they got paid.     I was uncomfortable paying for work up front without knowing where their office was or how to contact them if they decided to vanish without completing the work.  I offered to come to their office and  pay cash and get the work started sooner.    This is the email she sent me AFTER I hung up on her phone call jumping on me for wanting to make sure I understood everything.  She said they did not allow people to come to their office/home and I said but you want me to jump through hoops (meaning pay up front) and no safe guards for me.  I never once asked about her home or why they worked out of their home and I mind my own business about such things.   This is flabergasting to me and I have never had such an encounter.  Here is the email.....it should have been over and done as far as I am concerned.   Shannon had to get the last word.  This has  been a bad experience.
Ms. Looker:
 
SHAME ON YOU for your quote over the phone "You
want me to jump through hoops" & your Nasty tone.
 
#1 - You called US for an Estimate
Chris came out to meet with you - NO CHARGE - we then did THREE
Estimates according to YOUR changes / budget.
 
#2 - You were told FROM THE BEGINNING that our
Policy is 1/2 up front. If you were that uncomfortable with the situations -
you should have turned us down at that point - not have
US "jump through hoops" & do another 2 Revisions on your Contract while
continuously questioning / complaining about our Policy.
 
#3 - We are a Licensed, Fully Insured Company who has worked with, &
are working with major corporations such as Home Depot & Ikea. We also have
worked on Hundreds of high & homes, along with middle class & lower cost
homes. 
I offered you numerous references should you want
to call them.
 
#4 - I told you REPEATEDLY that I would not put a
"timeframe" on this job, but that in fact we would work daily,
without pause on your Bathroom, with the exception of
drying time for Mud & Grout.
 
#5 - We NEVER asked you to pay Cash. A check would
have been fine, & a marked payment on your contract with the amount, check #
( or cash amount ) & date would have been provided, as we do on ALL our
Contracts.
 
#6 - Yes I have a Home Office - a nice big beautiful one at that, in a
beautiful neighborhood. That does not mean that we invite Customers
to make their own rules of coming here at their demand
over trust issues.
We have made a home office by choice so that I never had to put my Children
in the care of a stranger ( which by the way is none of your business ).
As I said, we are a Professional, Licensed, Fully Insured company, with not
1 complaint to the Better Business Bureau that has offered you  references &
never said we would take your money without a Receipt of Payment.
 
#7 - Yes, we STAY BUSY ( thank God ). Know this - your job would
have been completed already had it not been for all the revisions on your
Original Estimate. We schedule in jobs as we get go
aheads, Contracts signed, & Down Payment & not before. YOUR
REVISIONS are why your job was not scheduled, started, &
completed by now - not by our fault. 
 
#8 - This is a Holiday Weekend - I had already planned, & have on my
schedule to call you on Tuesday for Chris to meet with you Wednesday ( per your
last email on 8/28 of you giving the go ahead on this project ), get Contract
signed, get Material needed on our end, & work interrupted starting this
coming Thursday.
 
We have gone above & beyond to satisfy your requests. We have been
Polite & Professional. You then accuse us of having YOU "jump through
hoops"???
 
Your actions -
Constantly complaining about our Policy of 1/2 job
cost up front, which in fact you knew from day 1.
Wanting to know when you would be scheduled for start & completion date
without us even having a go ahead yet.
Having us re do your Estimate THREE TIMES
Want my Home Address because you don't "trust us" - sorry if you have Trust
Issues - we do not cater to peoples personal unfounded
issues 
You then accuse us of having you "jump through hoops"???
 
 
Good Luck on your project.
 
 
 
 
Shannon
Full Remodeling & Woodworks by
Chris
770-897-9454
[email protected]
 
In a message dated 8/31/2014 6:24:03 P.M. Eastern Daylight Time,
[email protected] writes:
I want to take out the shower AND the garden
tub.    I want to leave the plumbing for the shower where it is with a new
shower head and a single on/off.
I will pay cash.    I want to come to your
office/house/where ever to sign the contract.  I'm taking most of the risk and
you don't trust me to pay you and I don't trust you to come back once I pay
you.   So let's be fair to each other.   I will pay cash and get a signed
receipt from you for one half the work.   I will
pay the other half when the work is
finished.   
 
 I will buy the tile, the grout, the sealer.   I
will buy the shower head and single on/off for the shower.     I will buy the
two vanity faucets, the  double vanity, and the vanity top and the linen
cabinet.   I will buy the mirror for over the vanity, the light fixture for over
the vanity and the small light near the shower door.   I will buy the shower
door.  I already have the paint and primer.     I can't think of anything else
that's needed.
 
You will do all the labor, the tear out, the clean
up and the installation of the tile floor, tile shower, install the single
on/off in the shower (the shower head is already there).   You will install the
two vanity faucets and plumbing for one as the plumbing for the second one is
already there,  you will install the vanity and linen cabinet and have ready for
counter top and sinks, you will put the hardware on the vanity doors/linen
cabinet ( I will buy the hardware)......you will install the mirror, the light
fixture over the vanity, and the small light near the shower door, and you will
install the shower door.  You will also move the commode for the floor work and
then install it.     Am I missing anything?   Since I'm buying most of this
stuff you won't be needing to buy much to do the work.

Chris was contracted to install my IKEA cabinets.  I loved his attention to detail and have hired him a second time on my own. He was very nice, did great work and cleaned up everything after he was done.