A-1 HOBBS HEATING & AC

Good but high price

We have been using them for over 40 years. They are very trustworthy. They are great.

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Needed to replace an existing Air Conditioning and HVAC unit. The 9 Seer HVAC unit was 27 years old and the 11 SEER AC unit was 15 years old but using heating strips to heat the house in the winter. The heating strips had burned out and the cost of running these units were mounting. I decided it was time to get new units. After researching various units, I found that the Amana units had a great rating and a lifetime warranty on all parts. 10 year labor warranty. This warranty is the best in the business. After having a few different guys come over and explain the work that they proposed, I felt most comfortable with A-1 Hobbs as they actually talked about removing all of the old equipment. The guys were very knowledgeable and proficient. They had the downstair's AC unit's out and replaced in less than a day. The upstairs unit was replaced in two days.

The thermostat was one that talked to both the outside and airhandler unit. The thermostat told me that there was an issue that needed the guys to come back out. I called and they promptly came back out and quickly realized that the problem was not on their end but with the electrical. They told us of the problem and fixed it with no charge. This is a small company that works hard to please the customer. I would highly recommend these guys for a replacement.

We have a neighborhood requirement for he appliances, we have had multiple outages due to the output overpowering the componants resulting in loss of refrigerant or worse. Mr. Hobbs and employees come out promptly and document all failures to the manufacturer, all free under warranty. There has been one occasion where the employee did not file the paperwork, Mr. Hobbs went back to reflect that issue. He has even called me to schedule an appointment for a time he would be in the neighborhood to replace a componet of the unit before it failed on ours because it was affecting many others. This was leading into a bad mid-summer heat wave and cemented my trust in the company. I now realize why our builder recommends A-1 Hobbs.

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