CineMcKay
About us
Cost is determine by the job. Family owned & operated.
Business highlights
Emergency services offered
19 years of experience
Services we offer
Television installation, surround sound & electrical work.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.528 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 21% | ||
| 7% | ||
| 4% | ||
| 0% |
Showing 1-25 of 28 reviews
Chris A.
Oct 2015
The TVs were mounted and installed OK
Nanette W.
Apr 2015
It didn’t go well. They called me immediately to set up the appointment and I told them I was not quite ready. I call them back when I was ready and they said they would be out a certain date and time. We rearrange our schedule and they did not show and we tried to call them and they said they were here which was not true. We arrange on Saturday and when we contacted them we could not get them. We tried one more time and it was convenient because when I was talking to her I was on my way to my mother in law’s funeral. We schedule and they came out. He did all the electrical wiring so I was not impressed with that at all. We were scheduling our time for them, to come out and do what they were suppose to do. We schedule and they came out. He did all the electrical wiring so I was not impressed with that at all. After I bought this on Angie’s List for around $100 and I saw it on Amazon for $48 so I questioned them about that because it was the same company and they said it did not include the bracket.
Lisa M.
Feb 2015
The deal was good and scheduling was good. They mounted a TV. I did buy equipment with the service so I did pay extra but I thought the pricing was competitive.
Florence M.
Jan 2015
It was great.
Response from CineMcKay
"Thank you so much for leaving us a review. Your install was so much fun. If you ever need anything in the future please let us know."
Thomas B.
Dec 2014
unknown
Response from CineMcKay
"Thank you for taking the time to leave us a review. After all the hard work we went through to get you scheduled and you not even calling to let us know you were cancelling and we still scheduled another install. We should have had your voucher forfeited due to you not cancelling with in 24 hours but we didn't we did our best to accommodate you and for that we get a B. Thank you so much for the B we really appreciate it. If you ever need anything in the future please let me know."
Bob M.
Oct 2014
Fine installation. great personalities, people skills of technicians. Great job.
Response from CineMcKay
"Thank you for taking the time to leave us a review. You are the reason we love doing what we do you are such a fun person! we look forward to working with you in the future."
Marcia H.
Oct 2014
unknown
Jason C.
Oct 2014
unknown
Omar K.
Oct 2014
That went very well. He was exceptional. They did their job. They were prompt and they were very accommodating of the options that we wanted and all that stuff.
Response from CineMcKay
"Thank you [removed member name] for taking the time to leave us a review. James and Kyle had so much fun with you at your installation. Thank you for choosing us we look forward to working with you again in the future."
Viki D.
Oct 2014
unknown
Response from CineMcKay
"[member name removed] thank you so much for taking the time to leave a review. We truly appreciate working with you if you ever need anything in the future please do not hesitate to contact us. Thank you again."
Bob E.
Oct 2014
recommended the best mounts, showed up on time, hid the cables and was done promptly. cleaned up after themselves - VERY professional!
Response from CineMcKay
"Hi [members name], thank you so much for taking the time to leave a review. we had such a great time with you and your install. please call us for any needs you may have in future."
TIFFANY A.
Sep 2014
It ended up being cheaper because the work that needed to be done, they didn't have the tools to do. Holes couldn't be put in the wall. We had to hire an electrician for that because they had to run conduit and have woodworking tools.
Timothy S.
Sep 2014
I bought this for a projector and screen mounting. As I recall, the installer called me and I was informed the earliest install date was around 3 weeks later. The installer arrived on time, and proceeded to start on the job. He didn't have the particular parts necessary to mount the screen to the ceiling, which is understandable. His initial suggestion to modify my screen by drilling through the plastic on top was a little unnerving. So off to Home Depot we went. He didn't take into account that the screen needed to be hung several inches away from the wall, and after he left I realized that there is a 1.5 inch gap around the entire screen with no picture. I was also disappointed when he drilled into the ceiling without a drop cloth and dropped debris on my brand new carpet. The request for a tip was also a little shocking, but I gave one anyways. Final words he offered were "we'll it's mounted, the rest is up to you". Balancing the projector took a little time on my own.
Response from CineMcKay
"[member name removed], thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us. We pride ourselves on providing fair prices and high quality work. Thank you for the idea of a drop cloth I will see what we can do to implement that, while they didn't have a drop cloth I am certain they cleaned up after themselves and used a shop vac to remove any debris from your carpet. Thank you again for taking the time to write a review. Please contact me personally in future for any of your needs and I will make sure that you're looked after. Sincerely, Faith McKay"
Jessica D.
Aug 2014
I had seen their ad on a different site and purchased the deal. I called in to set up the appointment and that is when all my fears and relentlessness was taken care of. I spoke with Faith who was professional however very friendly also. It was as if i called my bff not a business that was great for me. She asked questions about the install and explained the differences in mounts to me so i could make an educated decision. she even told me they sell mounts however she knew 3 places in town and more online i could get my mount at a lesser price what business does that now days?
Then James and Kyle came out, James made me feel just as easy as Faith did. He was a blast my 4 year old son wanted to help him with the install he is all into building things. Never once did James ask me to remove him instead he did the complete opposite and engaged him even gave him a tool.
This company should be featured on your front page of your magazine. I read some of the other reviews people have left and i find it funny that people leave a review if the littlest thing goes wrong. IMHO you are fools CineMcKay has it together they are family owned which is wonderful and they are so nice and accommodating. The only way you can go wrong is if you do not use this company.
Then James and Kyle came out, James made me feel just as easy as Faith did. He was a blast my 4 year old son wanted to help him with the install he is all into building things. Never once did James ask me to remove him instead he did the complete opposite and engaged him even gave him a tool.
This company should be featured on your front page of your magazine. I read some of the other reviews people have left and i find it funny that people leave a review if the littlest thing goes wrong. IMHO you are fools CineMcKay has it together they are family owned which is wonderful and they are so nice and accommodating. The only way you can go wrong is if you do not use this company.
Greta V.
Aug 2014
We found out the cable that is behind the TV is a dead line. So, I need an electrician come out. He looked at the other cable outlets and let me know he did not have the equipment to split the wires. I took him to the basement to look at the other cables but he did not have tools for the drywall. He was really nice and very informative. He told me exactly what my husband could do as far as splitting the wires. He did more research for me then my own cable company. He just didn’t have the tools to hide the wires.
Robbin B.
Apr 2014
unknown
Yadagiri S.
Dec 2013
They came and installed the wall mount. Checked the studs and did it professionaly.
Tim D.
Dec 2013
N/A
Teresa W.
Sep 2013
He arrived on time and was very professional. He mounted a 26" LED flat screen TV on an exterior wall (in the corner) in a main floor guest bedroom. I paid extra to have the wires hidden (which was done on the opposite interior wall). It looks great and I would definitely use them again.
Ellen B.
Sep 2013
It didn't go so great. The light broke the day after the guy left. She said he would come back out. I just haven't been able to connect with her to have that done. The followup was good. She's been in contact. The tv was hung in the wrong spot but that's my fault, not his. I told him where to hang it. I've got to have him back out to rehang it again. Overall, I think they did a good job. I think they were reasonably priced.
Response from CineMcKay
"Thank you so much for your review we love to hear from our customer's. We have tried on several occasions to schedule to come out and rehang the TV along with seeing why the light broke, when James left everything was in working order and (removed member name) was very happy. I am confident (removed member name) will be pleased when we can schedule her. We look forward to working with you in the future thank you again for the review."
Quintina H.
Aug 2013
It went fine. He was on time, he was very friendly. He did the ceiling fan first and then he mounted the tv. I was happy with the service. I plan on hiring him to mount shelves on the wall... The price was excellent..
Ashley D.
Jun 2013
He was very friendly and kind. He engaged my autistic teenage son by talking about video games and movies. He explained what he was doing and cleaned up after he was finished.
BRIGID H.
May 2013
He arrived on time, and was very professional. I would definitely recommend him to others. Great Job!
Charlene Q.
Mar 2013
Wonderful
Ron C.
Jan 2013
Felt a "bit" disappointed in the price, but that was a communicated problem when getting an appointment. Jordon was professional, polite and did a great job.
Licensing
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FAQ
CineMcKay is currently rated 4.5 overall out of 5.
CineMcKay accepts the following forms of payment: CreditCard
Yes, CineMcKay offers free project estimates.
No, CineMcKay does not offer eco-friendly accreditations.
No, CineMcKay does not offer a senior discount.
Yes, CineMcKay offers emergency services.
No, CineMcKay does not offer warranties.