Founded 1991 • With Angi since August 2008
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
no
Eco-Friendly Accreditations
No
Licensing
Licensed
Insured
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Verified Reviews
Showing 1-25 of 232 reviews
Scot P.
02/23/2021
Craig F.
08/31/2020
cynthia A.
08/03/2020
Renee W.
07/02/2020
We called for an estimate. Tracy came out and talked to us and saw the extent of the job. He said he would email us an estimate that evening or the next day. He didn't, but we weren't concerned. We waited two weeks, and then called the office. We explained the situation, and the lady said she would get him to contact us in the next day or so. It has been over 2 months with no further word. We tried to be understanding, especially since we had AWT do gutters a few years ago and got excellent work and service. We are frustrated. This job still isn't done. We are looking for others now. A phone call to explain would have gone a long ways. I guess that they don't need business.
Description of Work
We needed painting of a pavilion, porches, and a new deck.
Category
awnings, decks
Service Provider Response
I am very sorry that this has happened. In response to this review, I am working to retrain the sales staff in our communication procedures. Here at AWT, our goal is always clear, consistent communication with our customers. I regret that we did not live up to that goal in this instance. I intend to address this directly and hope to prevent this from happening in the future. I appreciate your review and hope that you will give us the opportunity to win your business in the future.Wendy O.
11/21/2019
The work was never done. My complaint is that someone came to my home on 23 October 2019, took pictures and we discussed exactly what I wanted done. I was told that they would give me a couple of estimates to choose from, which I agreed. Well, after not hearing from anyone, on Nov1, I called the person who came out to my home asking for the estimate. He told me I would have them by the weekend, never received them. And still haven’t heard from this contractor. This is very poor service. If they were too busy or didn’t want the job, they should have informed me of that. I don’t appreciate him coming out taking photos of my home and then never getting back in contact with me reference the work I wanted done.
Description of Work
An smaller extended deck from a larger one and some other work on the larger deck.
Category
decks
Terrance T.
08/21/2019
The staff at AWT were extremely professional and the quality of work was great! Angel and here team did a wonderful job. AWT consistently communicated with me and kept me informed from quote to completion, and their price was very reasonable. The recommendation from Craig made the patio look so much better than what I had in mind. Prior to contacting AWT, I received an initial quote from a competitor that was $3470 more, and when I told them that was ridiculous, they immediately modified it, but it was still $1460 more. There is a small issue with the screen not fully closing, I contacted AWT and they told m they would have Angel to stop by to take a look at it. I highly recommend this company!
Description of Work
Screen In Patio
Category
remodeling, sunrooms
Jon S.
01/30/2019
Bruce C.
09/16/2018
SHARON E.
07/28/2018
Instead of sending someone to do the $49 service they sent a guy to look at the roof and provide an estimate for new roof. This is the norm for this deal according to the guy that came and people have been complaining it is bait & switch. He came on a Monday and said he'd email the estimate by Wednesday and send the man to do the $49 job by Wednesday. I never heard from him again and never got the estimate he promised by email. After almost 2 weeks with no action, I called the company and told them I no longer wanted to do business with them and to cancel my request for the $49 deal. If they can't be faithful in little things, should they be trusted? I think they must have sold too many of the deals. They should also tell people when making the appt that the estimate guy would be coming first before any actual work gets done. I would have been quite angry if I'd missed work or made special arrangements to be home.
Description of Work
$49 ROOF SERVICE
Category
roofing
Service Provider Response
We are sorry that there was a misunderstanding about the process for the deal you claimed. We inform all of our customers when scheduling the appointment that a technician will come out to look at the roof to ensure that the necessary repairs will be covered under the claimed deal and that an appointment will be made by the technician for the roofer to perform the repairs. We regret the misunderstanding and hope to hear from you for any future repair needs you may have.LJ C.
07/22/2018
I submitted an inquiry online and Wayne came out and did an estimate the same week. We picked our color and two weeks later the workers were here doing the work. It was only supposed to take 3 days, but it ended up taking about 8 days. The quality of the material is great and it looks like they knew what they were doing I hope this last for so many years. I am amazed at how it looked before versus how my home looks now. I will be using them in future for other home decor in the future.
Description of Work
New siding, and gutters.
Category
gutter repair, siding
Teresa M.
10/02/2017
They were punctual, professional, and polite. The process was reasonable and they communicated well. I will hire them again.
Description of Work
AWT cleaned up an existing project. They installed recessed lighting, finished and grouted the backsplash, redevised electrical outlets, and installed 2 marble and 1 wooden thresholds.
Category
ceramic tile, gutter repair, remodeling, home remodeling
Kimberley E.
09/25/2017
This was not the first time I have used AWT construction. They repaired a roof that was poorly installed before I purchased my house. I had water pouring into one room in my house, and the leak was also causing problems in other areas as well. AWT is extremely reliable and the estimate I was given prior to the start of work was pretty much what I paid. When I decide to have further work in my home, I would use AWT without hesitation. Since they repaired the roof on my home I have not had any further problems with leaks.
Description of Work
Roof repair
Category
roofing
Jill N.
08/30/2017
We got a quote from them, but we went with another vendor. We know the people from AWT sort of, and we know they do good quality work. We had two houses being done, and we went with the lower quote. They were fine. Come in with an better number. I would suspect the quote took twenty four hours. They came and did the measurements, and provided the estimate the next day. We were not home when they came for the measurements.
Description of Work
We got a quote from AWT to do some gutters for us.
Category
gutter repair
Carmen R.
08/25/2017
Horrible!! Didn't get a detailed written contract even though I kept asking. Staff didn't show up, when they did they just did a small job and left. Too many people involved in the proyect. They hired the painters they met in my house to do the dry wall which by the way was sloppy. They recycled old and used materials, they used the old insulation, they left debris all over and in my garage. They broke the window and I had to buy a new one. They left me without a roof and it rained so hard my mud room garage were wet. I had to call at 11:00 pm so someone could come and place a tarp on the open area. They were supposed to turn the existing laundry into a shelved pantry but they didn't. I cried so many times. The only person who would try to help was Mr Ashley, he would show up even though he knew a was upset because of the way things were going. I know they took advantage of me.
Description of Work
Turn alcove space into laundry
Category
gutter repair
Pat R.
08/14/2017
Kimberley E.
08/05/2017
Everyone at AWT was great. This was not the first time that I have used them. I had water pouring into a light fixture due to a poorly installed roof. Wayne had the roof looked at and the very next day it was repaired. The workers were very polite. The next time I need some work done I will contact Wayne without hesitation.
Description of Work
Repaired a roof that was poorly installed in 2014.
Category
roofing
Henry S.
07/30/2017
Henry S.
07/30/2017
Herb S.
07/26/2017
The job went GREAT! They started the job ahead of schedule and also finished ahead of schedule. I am very satisfied with their work. When I need something else done, I will defiantly call AWT Construction. The cost of the job was very reasonable. If you want a good job done at a fair price, call AWT Construction.
Description of Work
Repaired Bathroom Floor, replaced floor covering and installed new toilet. Did a GREAT job!
Category
gutter repair, remodeling, home remodeling
Van T.
07/25/2017
A person came out for an initial quote, then never delivered the promised bid. I called 3 weeks later for an update and received an email stating the quote was delayed due to pending information. 3 weeks and 2 more unanswered emails later...still no follow up. I guess business is so good that they don't have to bid.
Description of Work
I have a 2-tier deck in need of structural repair/replacement/redesign.
Category
decks, deck cleaning
Pat R.
07/20/2017
AWT is an excellent company to work with for home maintenance and repairs. They are prompt, do high quality work, and have very competitive rates. They installed vinyl siding on our house, $9000, and replaced a roof on our rental property, $3800. We were very pleased with both jobs!
Description of Work
Vinyl siding installation Roof replacement
Category
gutter repair, roofing, siding
Mary W.
05/15/2017
Great! Next big rain day about a week .. I had a leak .. They had a foreman out IN THE RAIN .. less than 45 min after my call.... and he found and fixed it.. Let me explain.. it was NOT part of the roof they had fixed it was an OLD leak NO one had been able to find in all the times people had looked.. it was coming in at a vent stack... but the Foreman found it and had it fixed in less than an hour. IN the rain .. Thank you AWT and Tracy!
Description of Work
New Roof Shingles
Category
roofing
Linda A.
04/23/2017
First job was excellent even if it took longer than scheduled. Second job was to have been 2 weeks and went 4 months. Some things had to be redone. Some items were left less than satisfactory. Clean up was poor.
Description of Work
Interior renovations of several areas.
Category
ceramic tile, drywall, remodeling, interior painters, doors
Service Provider Response
We appreciate your feedback. We try very hard to please each and every customer with which we work. We will take your comments under advisement to better serve our customers in the future.Anne R.
02/27/2017
The project went relatively well. They performed the work flawlessly, but the product was slightly disappointing. The painted aluminum trim (at the outside corners and skirt board) did not match the vinyl - the colors were WAY OFF (we selected a less common, dark premium color). We phoned the Variform rep but he never returned our call. A little on-line research revealed Varoform/Mastic is not BBB rated, and they have a fairly poor reputation for resolving problems with the end users, so we had no choice other than to settle for what was installed. The gutter system that was installed was not the one that we thought we were getting, and AWT was apologetic and for having substituted the product as well as accommodating for their mistake, so that problem was resolved satisfactorily.
Description of Work
Primarily we had AWT install Variform vinyl siding and Leaf Relief gutters on our little house, but there was a rotten chimney that needed reframing and we had them do a "facelift" on our front porch, along with replacing our outdoor light fixtures and a storm door. It was quite a lot of work. They started on time and worked on our house until it was finished. The crew was knowledgeable, efficient, and thorough. We were very pleased.
Category
contractors, decks, gutter repair, lighting, siding, doors
Teresa M.
02/06/2017
The contractor did not follow through with a quote or bother to contact me to let me know of a delay or if they had any intention of sending it. I can only imagine what the work would be like if they could not even have the decency to follow through with a quote.
Description of Work
Roofing and siding
Category
roofing, siding
Phone
Address
2639 US Hwy 41 N
Fort Valley, GA 31030
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