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The Pool Dude

About us

Pool & spa repairs, custom covers, openings & closings & maintenance. http://www.facebook.com/pages/The-Pool-Dude/336707966415899?sk=page_map. See website for services offered, payment options & other details.

Business highlights

19 years of experience

Services we offer

Repair vinyl liners, auto cleaners, filters, heaters (gas), pool lights. Repair of most spas & hot tubs. Opening & closing of pools. Work on above ground or in ground pools., pumps, safety covers

Accepted Payment Methods

  • CreditCard
Reviews
4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
8%
2
0%
1
4%
Showing 1-25 of 25 reviews
Rebecca R.
Jan 2019
5.0
Yes, I recommend this pro
$95
Went well.

Vicki H.
Oct 2017
5.0
Yes, I recommend this pro
$75
very well. would use again!

Cathy B.
Jul 2017
4.0
Yes, I recommend this pro
The husband and wife team were very friendly and the service was done well and in a timely manner. However, I was surprised to be charged an additional $65.00 service fee for no work done on the first visit that was scheduled to replace my hoses.

Tammy H.
Jan 2016
5.0
unknown

Vicki H.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Stan G.
Dec 2014
3.0
Yes, I recommend this pro
$950
  • First, we bought our spa on-line and later discovered that it was made in China, not just the tub, but all the motors, too. (Don't do this).
  • We  had not used the hot tub in two (2) years. We tried to replace the heater by ourselves, couldn't get it to go past 82 degrees and had leaks all over the place.
  • This is the only person who would tackle the job.  We first contacted him in June and he came out and looked over the job and worked on some of the leaks.  Then he was on vacation for two (2) weeks, we only found this out by leaving a message on his answer machine. When he came out the next time, he took apart one of the pumps and that's where the troubles started.  the way it was made, he tried to find parts and tried them, but the motor would not line up so he had to order a new motor to replace that one.  He finally came back after the motor came in and he installed it, fixed some leaks and filled the tub.  He discovered more leaks, so he came back a few days later and finished the job.  
  • Our hot tub/spa works wonderful now. 
  • Really, the main complaint with this vendor is lack of communication.


Dennis J.
Jul 2014
5.0
Yes, I recommend this pro
unknown

Joanne B.
Mar 2014
5.0
Yes, I recommend this pro
$65
Our hot tub heater was not working properly - no matter what temperature it was set to, the temperature would go to 105 degrees and stay there. Scot came and figured out the problem. It turned out to be an easy fix and he only charged me for a service call. He and his partner were very nice and professional and we will definitely use them again. In fact, we may switch to him to service our pool.

Edwin Z.
Sep 2013
3.0
Yes, I recommend this pro
$99
Left a bill. But I still have no pool working. He only claimed to fix the mechanics. I needed the pool cleaned, which has not happened yet. That is not his fault except that the phone number of the two people he left for cleaning turned out to be of no help. We have had no pool all summer.

Dwight H.
Aug 2013
5.0
Yes, I recommend this pro
$300
He did a great job! Would recommend him to anyone. Scott is the type of person that you trust around your home.

Andy A.
Jul 2013
1.0
$1,700
My gas pool heater would not stay lit, so the pool would not heat. When he came out, all he did was blame me for it, even though, at the time, I had only lived in the house a month. He said we were not taking care of it and maintaining the pool as we should. He made one more visit a few months later, and blamed me again for the pool heater not working, even though I paid him almost $1700 to fix it. It's still not working, and I've got to find someone else to fix it.
Response from The Pool Dude
"It is highly important especially on indoor pools and pools with heaters to keep the chemicals balanced in the pool. High PH levels can destroy a pool heater very quickly."

Marion M.
Jun 2013
5.0
Yes, I recommend this pro
$300
We have used the Pool Dude twice and he is reliable, responsible and gets the problem solved. I will use him again if needed.

Martha W.
May 2013
5.0
Yes, I recommend this pro
$458
Our hot tub stopped again and AGAIN, about a month after being serviced by a different provider (who I was unable to reach). I was smarter this time and found 'The Pool Dude' on Angie's List. He immediately diagnosed the problem and did an overall check. A part had to be ordered, yet he managed to get it and return ahead of schedule. He gave very helpful information, and though he was too professional to slam the previous service, he did advise that the supposedly brand new part that needed to be replace, looked more like a refurbished part. If I have any additional problems, I will only call The Pool Dude!

Terri D.
Apr 2013
5.0
Yes, I recommend this pro
$250
If I have any problems then I call them and he is right here. He is like family. I would swear by him on my family's grave. I know a lot of people that use him so he has a very good reputation.

Ronald T.
Aug 2012
5.0
Yes, I recommend this pro
$650
The overall experience went very well. Scott is very knowledgeable. I had already been online to price pumps and he was right on the money. The the total of my bill was expected except that if I would have used the dealer, they would have charged me double of what Scott charged! I would highly recommend THE POOL DUDE!

Diane R.
Jul 2012
5.0
Yes, I recommend this pro
$65
A good experience.

Lory H.
Jun 2012
4.0
Yes, I recommend this pro
$100
The Pool Dude was prompt. He fixed the problem.

Nina H.
May 2012
5.0
Yes, I recommend this pro
$145
After replacing the capacitor, he stayed around awhile to make sure it was the only problem, and, while waiting, was kind enough to give me some needed advice about how best to operate the spa. His service was prompt and his charges were fair. I would definitely call him again.

Diane C.
May 2012
5.0
Yes, I recommend this pro
$368
Our entire experience was excellent!! The Pool Dude was here early to install our heater, and had worked us in his heavy schedule so we would have a heated pool for Memorial Day Week End. His work was exceptional, and he is one of the nicest professionals we have ever met. His prices are exactly as he stated..$60/hr plus a $65 Service Call. We also required a new chlorine feeder which he had in stock on his truck for immediate installation. He carried off our old heavy non-working heater saving us an additional trash pickup fee. This morning our pool water temperature is perfect and we will begin today to enjoy a summer of fun and relaxation in our pool. All thanks to The Pool Dude! We definitely want to make certain we are on his schedule this fall for winterizing our pool and heater.

Jessica L.
Jan 2012
5.0
Yes, I recommend this pro
$262
See above.

Jack C.
Dec 2011
5.0
Yes, I recommend this pro
$400
Called for an appointment, he was very busy and set service time for three weeks later. Came out while I was at work, found the problem, replaced the non-working pump and left the bill. Quick and easy.

Tommy C.
Dec 2011
5.0
Yes, I recommend this pro
$150
he was prompt and through coul not have been better.

Grace T.
Apr 2011
5.0
Yes, I recommend this pro
$120
He was awesome! He took a lot of time to fix what was needed, and he charged appropriately, 60 dollars per hour plus parts.

Todd L.
Jun 2010
5.0
Yes, I recommend this pro
$300
Great job, reasonable price for how much work was done

Mike A.
Oct 2008
5.0
Yes, I recommend this pro
$226
Great. I now have a spa repairman to call with any future problems. Although he is in Georgia he comes to Tennessee often and does not charge travel time.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Pool Dude is currently rated 4.6 overall out of 5.

The Pool Dude accepts the following forms of payment: CreditCard

No, The Pool Dude does not offer free project estimates.

No, The Pool Dude does not offer eco-friendly accreditations.

No, The Pool Dude does not offer a senior discount.

No, The Pool Dude does not offer emergency services.

No, The Pool Dude does not offer warranties.