Burnett Building LLC

My husband and I built a custom home using Brian Burnett and his company under Burnettbuildingllc, Burnett Building, LLC and @burnettbuildingllc- and it was the worst experience we could have ever imagined. My hope is that anyone considering hiring this company for a build will read this review in addition to further research. Any past clients of this company can be found through the Monroe Tax Assessor's Office under building permits. We were contacted by one of his clients who had the same concerns and unimaginable experience we did. We hired Brian Burnett for a custom build at premium price with the understanding we would be getting a premium built home. The craftsmanship of the home from the frame work to the trim and paint are horrible, at best. We saw Brian the first three months of the build- but began to slowly not see nor hear from him once we began to find issues. There were weeks and months we would not hear from him, and our build went 4 months over the contracted date which forced us to rent. In addition, we received invoices for services that were often double our agreed price. The invoices came in the form of texts and e-mails- with no explanation as to why the major difference in cost. We asked for the invoices for everything we paid for, and Brian gave us a hard time. He finally agreed and took pictures of the invoices and uploaded them to a jump drive- but then charged us $7.50 (for the jump drive). The only time we could get him to talk to us or even reach out was when he was wanting money. Now that we are in the home we are finding so many things wrong- and are now fixing them ourselves. The work done to this house is some of the worst we have ever seen. This whole experience with Burnett Building, LLC has been an absolute nightmare- and we don't have much to brag about with this house. It is mediocre at best! Please do your research on this company and Brian Burnett, save your money and find someone who is capable of giving you a well built home for your money.

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Brian was prompt when I contacted him for an estimate. He was very thorough in walking through the project, space and budget. Once we decided to begin work his contractors were on the job and made great progress. They were always punctual and polite to my family. The project took a little longer than anticipated and went over budget but I am sure that was due to my material choices. :-) The remodel included gutting the basement and redesigning the floorplan, plumbing and electrical.

The work was done extremely quickly. Even when major work was done, we were not inconvenienced virtually at all. The subs were pleasant, fast, efficient, quiet and very cooperative. When we made changes to the original requests, we received fast responses and quotes and the work was completed just as fast. We can't say enough good things about Burnett Building. If you are looking to have some work done to your home, Burnett Building is who to call.