Accurate Property Service

In March, 2012, I had accepted a bid of $1500 from Accurate Property Services (APS) to check for possible mold caused by a leaky upstairs shower.  The original bid was $2400 and APS adjusted the price down to $1500 to win my business.  The work was supervised by Mike Dawe and began on 3/7/12.  Access holes were cut in the downstairs entry way ceiling and an upstairs bedroom.  To my relief, there was no sign of mold.  There was some mold on the shower floor but nowhere else.  APS had a subcontractor patch the ceiling and the bedroom drywall and they did an excellent job.  I had to leave the house the second day of the project and was not there to observe and approve of the work.  The rest of the repair work was not good quality.  Mr. Dawe advised me that he could not guarantee a paint match in the bedroom and I accepted that; however, the area covered by the paint was several times the size of the patched wall and can be easily noticed.  Next, the regrouting that was done in the shower was very poor workmanship.  There were globs of grout in some corners; there were still cracks and holes in the grout; and, the original grout, in many places, had not been removed.  Mr. Dawe returned to inspect my allegations and indicated I would not be happy with anything they did.  He said to get another contractor to do the work and he would reimburse me.  A month later the job was completed.  I notified Mr. Dawe and he promptly reimbursed me for the work. .One last thing:  The original estimate included chemically fogging the house after the other work was completed.  The cost was estimated to be $390.  At the completion, I advised that due to my wife’s illness, the fogging would not be possible.  He said he had already cut his margin to close to give me a refund.  I felt a proportional refund would have been appropriate.  He said the fogging was paid for and we could call him 10 years from now and he would do it.  Hmmmmmmm?