A & S Roll-Off and Junk Removal

Everything was perfect. I spoke to Mark about 9 pm and they brought the dumpster the next morning. Mark was very courteous and professional. I called back 2 days later for pick up and they picked it up the same day. The price and service was excellent. I will use them again if I ever need another dumpster.

unknown

I needed a dumpster to clean out a house. I called Aand S and they had the dumpster there the next day, as promised. Turns out I needed another dumpster, and they swapped out the full one early the next day. I couldn't ask for better service, and I would not hesitate to use them again.
PROS: Good price, professional, courteous, punctual.
CONS: NONE

The driver that delivered the dumpster was very curtious and first laid down some old carpet so the metal wheels of the container would not scratch my cement driveway. He put the container exactly where I asked him to. He then returned with another one when I called and mentioned that I guess I had more trash than I thought. We are moving and clearing out years of old trash. Everything was very professional. I would, and have, recommend them.

After trying to settle the issue with the company we were told no refund would be given to us. We feel we did not receive the item we ordered and spent hard earned and saved money on something that was not provided. I knew I should have went with my gut instinct to refuse delivery when on the phone with the owner and just being told "it comes in different sizes". What sense does that make? Company to date has not provided the $50 refund we requested. We feel the $50 refund was fair because no pad was provided and we received closer to a 15 yard dumpster versus a 20 yard dumpster. That price difference is about $50. We feel that is fair to company and the customer.