Tudor Home Improvements, LLC

The first day install of the walk in door was ok except the door was hinged to open out in the wrong direction. The build of the barn style bay door did not go well and essentially 3 hours after my brother suggested how to attach the plywood on the outside they did so and stopped for the day. When I complained as I considered the men not able to do the job the boss Randy came out on Monday with the same 2 men and claimed that we didn't specify how the door should open and stated that there would be no extra charge to do the build right. We (my brother and I) explained "Old School" side hinged bay doors were built out of wood and not just a metal frame with plywood put only on the outside as they thought. The workmen then went to work building the door as we asked with interior and exterior casing over the metal frame. The owner Randy Tudor had claimed when he was there that he didn't have his notes with so could not say what the price was. When the job was complete he failed to come to get payment and sent a text message indicating the total was 1625.00 for the job. Today, Wednesday after texting back and forth a couple of times he showed up and provided a receipt for the agreed sum of 1200.00 for the job and accepted payment stating he wasn't going to argue the price.

The job was completed and the front door looks better than it has in a while. However it turned out that the frame for the crawl space was too long for the opening. So I told them to take it with them to get it cut to the right length. The plywood for the door was left behind so it would be here when they came back to install it.

At first, it was very difficult getting Mr. Tudor to begin the work. However, after letting him know I needed the job done within a specified time period or I would have to go with another service, he responded with great professionalism and speed. And, the gentleman who did the worked did an outstanding job.

Seamless. Mr. Tudor is very passionate about his craft and extremely professional. He fixed what was broken and went above and beyond to ensure my parent's house was better than before we contracted with him.

Fine and responsive

Very well.

They were done in an hour. However, it is deceiving when you order 2 hours of work and then are told by the workers that means "man hours" not actual hours.

-He decided to arrive and do the work at the same time, and tried to uncharge me for remodeling work to remove a bathtub and a water heater. In the process of removing old tub we discovered the sub-flooring had water damage and needed repaired; he initially quoted me an outrageous price to repair the entire bathroom sub-flooring when it was only a 3' x 4' area. -He showed up two hours late with his workers and In the end they did not completely repair the damaged area.

Told him about an broken piece of carpet, and needed an estimate for the room. It was an good deal.

They were great. They upgraded the flooring. The engineered wood, it would hold up better. He did it for less than Sears did. I was impressed. It was, they knocked it right on out.

Although they took longer than predicted, their quality was top notch. they built a new wooden gate with a steel frame. We are very happy with results,

Tudor Home Improvements did not fully or properly repair the chimney and delivered severely subpar work on both the interior and exterior of the house. Much of the exterior repair work was done behind existing vinyl siding, so the quality of their work did not become apparent until we later had another contractor remove the vinyl siding, revealing Tudor's work product. Instead of removing and replacing all damaged wood, siding, flashing, etc., Tudor simply put up various pieces of wood, plywood, and flashing, effectively delivering a "patch" job. For the $2,850.00 that we paid, Tudor was supposed to deliver "turnkey" (quoting Mr. Tudor when he gave the quote) work, not a patch job. In the interior of the house, where Tudor was engaged to repair drywall and molding damage from the chimney leak, he yet again delivered subpar work. The patches on the wall and ceiling, rather than being turnkey, are very visible, contain cracks, and frankly look worse than the initial damage. At the time the services were delivered, we were willing to overlook the subpar work on the interior of the house because we assumed the exterior work had been done in a high quality manner per our agreement. After discovering the poor quality of the exterior work (when the vinyl siding was removed) and paying another contractor to fix the work, we simply could not overlook Tudor's poor workmanship and failure to deliver on our agreement. Mr. Tudor, rather than living up to the "100% Customer Satisfaction Guarantee" that he advertises, has chosen to ignore requests to resolve this issue.

Excellent, service. Prompt and efficient.  Repaired the door without any problems. Secured and aligned door to original state. Perfection!!

unknown

Randy and his entire staff were incredibly professional, well mannered, and very knowledgeable in their areas of expertise. Would definitely recommend them and use them again.

The crack in the master bathroom ceiling was getting larger by the day. The end results of his staff left job well done. He also new a furniture person that could fix a chair at a reasonable price, and even drooped it off after hours!

unknown

unknown

Excellent team. Very friendly and still professional. They saw a few things not on our list and dealt with them. The work was excellent, the job then reviewed by the business owner who created his own punch let including many things we did not notice on our own. Very meticulous in their work and excellent I cleaning up each evening. They are full service renovators. When we do anything else to the house, we will definitely use Tudor

They were outstanding! Super professional and flexible.  Great communication and very affordable.  I will definitlely  use them again in the future!

randy was prompt and efficient.   His painters were respectful,neat and were quite concerned about the quality of their work.    I am a fanatic with my house and they met my expectations

unknown

Very pleased. Got a call back from the owner right away, who was very flexible and prompt with scheduling. Arrived prepared with all the right tools and materials, and had work that would've taken me all day done in two hours. Repairs looked just like new, which was important to me since the house is only about 5 years old. Will be hiring again soon for some painting and tile.

unknown

Randy was very personable, and professional, and worked non-stop for the entire two hours of time that I purchased through Angie's List.  He installed the levered door knobs and dead bolts with ease, despite one very unruly door.  I was very satisfied with all of his work.  I will definitely use this company again for my "Handyman" needs.