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Blue Wave Pool & Spa Services

About us

Please understand that we make every attempt to help and service all who call, but being a small company with only a couple of employees, we can't help everyone. Please keep this in consideration when we tell you we are fully booked and can't service your pool. If we do service your pool, please leave us a good or bad rating on this site based on your evaluation of our work. If we are not able to service your pool, please understand that we can't help everyone and please don't leave us a bad rating because we told you we were fully booked with work...... Cost is determined by the job. Charges an hourly rate of $80 per hour. We are a small company who takes pride in our work. Please be patient when contacting us, our phones ring all day long and we attempt to answer every call, but many will go to our voicemail. We are helping many customers over the phone with pool issues, so again, please be patient with us. **We average 100+ calls per day two weeks prior to all Holidays.... <<< PLEASE BE PATIENT. Blue Wave opened June 2003 in the Augusta Ga area. We are in the business to save you money and lower your costs of operating your pool. We do not have "sub-contractors". I personally have been in the Pool & Spa Industry for 38 years from manufacturing every part of your swimming pool to the full installation of the pool. Why settle for less?

Business highlights

Emergency services offered
22 years of experience

Services we offer

Salt systems. +++ If we can't help, Weekly pool maintenance, call my Friends at CADDY SHACK POOL SERVICES 706-592-0023 ++++, drain & clean, leak detection, liner replacement, pool openings & closings, pump & filter replacements, spa repair

Amenities

Emergency Services

Yes

Reviews
4.88 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
13%
2
0%
1
0%
Showing 1-8 of 8 reviews
Esteban C.
Mar 2014
5.0
Yes, I recommend this pro
$170
I highly recommend Blue Wave Pool Service. Joe Crouch is not only knowledgable but he is also honest and an ethical individual. After buying my new home in Augusta, I first contacted another and quot;reputableand quot; pool service/repair company (also in Angie's list) that was servicing the pool for the previous owners and they charged me $80.00 just to change a battery in the remote control and to tell me that I needed a new computer system for $4000.00 because the motherboard was faulty. The case is that nothing was wrong with the system. I was lucky to find Blue Wave.

Sue P.
Feb 2014
3.0
Yes, I recommend this pro
The initial phone conversation was great and I was to be contacted to set an appointment for a new liner as soon as the rainy weather cleared. I never heard from them again. I tried emailing and did not get a response, so I contacted someone else. I will attempt to contact again in the Spring as i still need a new liner and want a second quote.
Response from Blue Wave Pool & Spa Services
"I am so very sorry, Last year I had a Heart attack and then with-in the week I had a Triple bypass heart surgery. I was unable to fulfill any work last year that was too over whelming for myself or my crew. My crew tried to go through my notes and messages and make as many calls to our customers, but I guess they missed you. Again, I am very sorry. I will personally go back and try to find your information and give you a call to explain what happened. It would have been nice if this Angie's list would have let me know when people post anything on here, so we could respond back. Joe Crouch - Owner of Blue Wave Pool Services"

Nancy S.
Jan 2014
5.0
Yes, I recommend this pro
$100
Joe came when he said he would and fixed several problems with our pump and Polaris. No one else we had talked to could offer a solution for stuck weirgates. He 'shaved' them. Very clever. They work now. He has more to do for us and we are waiting for him to return.

Cynthia P.
Nov 2012
5.0
Yes, I recommend this pro
$5,800
My wife and I are trying to sell our home. After a home and pool inspection, we learned that it was suggested that we would be best served by filling in our pool. Considering our options, my wife opened her subscription to Angies List and began her search for a pool repair company that could provide required repairs without and quot;filling it inand quot; or spending $25,000. At the top of the list she found Blue Wave Pool And Spa who had the most reviews with positive feedback. We made the call and set up the meeting. Joe went out of his way to accommodate our schedule. We showed Joe the list of items that were identified by the pool inspector. Hine-sight being 20/20, I probably would have asked Joe to perform his own inspection first and THEN compare notes. Joe conducted his own inspection and provided an assessment that made sense. Joe developed a price quote based on a comprehensive scope of work that would restore our pool to a water-tight and working condition with a workmanship and materials warranty. After signing the contract, there was a minor delay because Joe was under the weather. If Joe had called us, he would have received straight and quot;A'sand quot; Within a couple of days, Joe got to work and within a week, we were up and running. Note that there are progress payments in his contracts that are reasonable. If you are hands on or not, I highly recommend calling Joe. His industry knowledge and professional back ground is well worth the time investment. Additionally, his prices are reasonable.

Lidia A.
May 2012
5.0
Yes, I recommend this pro
$6,500
See above. Him and his wife very polite and good professional attitude.

Robert O.
Apr 2012
5.0
Yes, I recommend this pro
$80
This was my first time using them. Their service was very good.

Andrew B.
Feb 2012
5.0
Yes, I recommend this pro
$300
Very reliable, always on time, always fixes the problem. He is absolutely wonderful.
His price is a little bit higher, but the quality of his work is better and he stands by his work.
We recommend him to all of our friends.

Andrew B.
May 2011
5.0
Yes, I recommend this pro
$3,000
I had tried 2 other companies, who gave me time lines, but never kept them. I was so frustrated to need work done, have money to pay, and couldn't get these big pool companies to my house to look at my pool. After waiting 6 weeks, and having promise after promise broken, I found Blue wave online. Joe, the owner, came out and gave me a quote, measured my pool, ordered my liner, and 2 weeks later my kids are swimming and I couldn't be happier. Do you need pool work done? Then call this company. They are very experienced, do great work, and actually show up when they say they will.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Blue Wave Pool & Spa Services is currently rated 4.8 overall out of 5.

No, Blue Wave Pool & Spa Services does not offer free project estimates.

No, Blue Wave Pool & Spa Services does not offer eco-friendly accreditations.

No, Blue Wave Pool & Spa Services does not offer a senior discount.

Yes, Blue Wave Pool & Spa Services offers emergency services.

No, Blue Wave Pool & Spa Services does not offer warranties.