Additional contact - Drew Pursley. Additional DBA - Pest Solutions. Additional Phone - (888) 636-5565. Additional address - 110 Prominence Point Pkwy, 36 Martin Blvd.
Services we offer
Termite and pest control, inspections of residential, commercial and new construction, mold inspections & mold remediation, water quality test, plumbing, electrical, remodeling, carpet cleaning, radon testing & radon mitigation.
Owner of HomeSmart Services Steven E. Chastain also a Public Adjuster, who is currently under investigation for insurance fraud (among other things). You are welcome to review my file with Georgia Department of Insurance & Fire Safety Commissioner, Ralph T. Hudgens. My understanding is that this is all public record. Feel free to request a copy of the file. The case number is #555181919, the former investigator is Mr. Menase Zewde. As I stated above this has been turned over to their Fraud Investigation Division. If you would like supporting documentation and pictures feel free to contact me at anytime. Also, the address listed for HomeSmart Services at: 575 Maddox Dr.. Ellijay, GA 30540 does not exist. Contact the Main Post Office in Ellijay, GA (801 Industrial Blvd, Ellijay, GA 30540) at 706-635-4356. He also has numerous addresses and businesses that do the same thing. They are as follows: Marietta Adjustment Services 2774 N. Cobb Parkway Suite 109-404, Kennesaw, GA 30152 AlphaOmega Consulting & Restoration Services 2774 N. Cobb Parkway Suite 109-404 Kennesaw, GA 30152 Steven E. Chastain, Public Adjuster 130 Prominence Point Pkwy Suite 130-220 Canton, GA 30114 HomeSmart Services 130 Prominence Point Pkwy Suite 130-220 Canton, GA 30114 HomeSmart Services 575 Maddox Dr. Ellijay, GA 30540 Chastain Home Inspections 375 Leonard Evans Road Ellijay, GA 30540 Steve Chastain Exterminators, LLC (not in business) also given bad rating with BBB I urge you to do your own investigating. I do not want anyone experiencing what I did. Life is too short! Sincerely, Elizabeth Massey
Description of Work: This provider entered into a contract with me on 1/13/14 owner Steven E. Chastain was paid over $47,000.00 to complete my job. The job was to restore my home after a pipe froze and flooded the terrace level of my home. Instead he used unskilled workers who performed substandard work, did not complete the job AND I had to hire 2 other companies to repair substandard work and perform much of the unfinished work. This provider is involved in major insurance fraud and I filed a complaint with the GA Department of Insurance& Fire Safety regarding owner Steven E. Chastain's (who is also a Public Adjuster). Subsequently, my file (one of the most thorough and best documented cases) has been turned over to the GA Department of Insurance and Fire Safety's Fraud Investigation Unit.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$47,000
Response from Homesmart Services
I am responding to this review on September 7,2023 it was just discovered yesterday by a potential customer. Ok 8 years later November 2022 a full investigation was done and a trial in Gwinnett County. I was found NOT GUILTY on all charges. HomeSmart Services is still in business with an A+ rating with the BBB check it out please. We always want to see the bad In a person or kick them again so to speak. I have always tried to help my clients and customers to the best of my abilities. I am still doing and helping people with their insurance claims and repairs to their properties. If you have questions about this situation or need to speak to me here is my number 770-361-6225 Thank you for taking your time to read the rest of the story as Paul Harvey used to say.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Mold Testing & Remediation,
Water Filtration and Softening,
Septic Systems,
General Remodeling,
Radon Detection & Reduction,
Plumbing,
Home inspection,
Pest Control,
Electrical,
Carpet Cleaning
FAQ
Homesmart Services is currently rated 1 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Homesmart Services does not offer free project estimates.
No, Homesmart Services does not offer eco-friendly accreditations.
No, Homesmart Services does not offer a senior discount.
No, Homesmart Services does not offer emergency services.
No, Homesmart Services does not offer warranties.
Homesmart Services offers the following services: Termite and pest control, inspections of residential, commercial and new construction, mold inspections & mold remediation, water quality test, plumbing, electrical, remodeling, carpet cleaning, radon testing & radon mitigation.