REED CONTRACTING INC

It went smoothly and correctly. He arrived on time, diagnosed the problem, and cleaner out the water heater where water had taken out the pilot light. Then he restarted the light.

Our shower drain was leaking to the floor below. We have a home warranty through and quot;Home Buyers Resale Warranty Corpand quot;, and they sent out Reed Contracting. The plumber resealed the shower drain with additional silicone caulk on 8/15/12. About 2 months later, it started leaking again. The same plumber came out and cut away the ceiling so he could access the plumbing below the shower, and added more silicone on 12/4/12. It started leaking again a week or two later, and a new plumber came out and said that the problem was that our shower wasn't installed on a bed of mortar, so the floor could flex and break any seal on the drain. He told us we'd have to remove the whole shower to permanently fix it. I ended up replacing the drain and haven't had a problem since (2 months now). I believe the drain was just broken, and there's no reason the flexing shower floor should cause it to repeatedly leak (it had worked for 30 years that way). I'm not a plumber, and may be wrong in this case, so I'm giving a B rating because I don't believe they were knowingly doing anything wrong, and my fix may not last. But so far so good.

I called Reed because it was one of the few off the list that specifically addressed gas line problems. An estimate of 125.00 was given to perform the work and I made an appointment for the following week. Bradley Reed showed up on time and got right to work. He disconnected both lines and capped off under the house and disconnected the lines where they ran to the heater and grill. The whole job took about 40 minutes. Because the estimate included haul off of heater and grill, the price was reduced by $30.00 when I told Bradley I would dispose of the items.

I received a phone call. I then received two more calls to let me know that the tech was stuck in traffic on I285 but was on his way. Brad arrived shortly after, assessed the problem, and then let me know what work had to be done and the estimated cost. He went beyond his way to make sure the heat was working properly in the house, and he showed me the two corroded pipes he had to replace. He also went under the crawl space to figure out a problem I was having with the heat. All in all, I would definitely use this company again. The cost was very reasonable, and I feel they will come back out and honor the work if I experience any problems.

Great service. Easy to schedule. In our case he arrived exactly on-time the day after we called. We liked that he was experienced with older homes. He worked quickly and there were no variations from his estimate. Most impressive, he stayed to help us install our dryer vent, which was beyond the call of duty.