Hercules House Movers Inc

They charged a fee for a proposal that failed to address the foundation problem, was not detailed and read like it came from a grade school student

Our current house needs foundation/flooring repairs. I reached out and was very clear on the phone that we needed an evaluation/estimate on the foundation specific work that needs to be done. He came by for a $300 consult on 1/28. He was punctual and stayed for 1.5 hours; looking at all facets of the job. I reiterated that I needed a formal write up on what needs to get done and how much that costs, so that we can get him plugged into the larger home renovation work-plan. He said he'd get me that. To be sure we were aligned on expectations I emailed him on 1/29 and formally reiterated in writing my need for an estimate on the foundation repair. Over the next few weeks, he made no progress. I emailed him on 2/3 to check on progress. I texted on 2/4. I finally reached him by phone on 2/9 & he said that he didn't recall me wanting an estimate but would “work on it”. My final attempt was emailing him on 2/14 to ask if he planned on giving me any report/estimate. I am unsure who pays $300 for an inspection/consult without any formal documentation to follow. How would you engage with them to do work? Nice guy but doesn't follow through.

They are a very good company. They came in and broke up my old driveway and laid a new one. They are very professional at have great prices.