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Lake Oconee Fence and Decks

Founded 1999 • With Angi since July 2014

3.0

(2) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Customer satisfaction is our #1 priority we accept credit cards . We are a faith based company with Christian values . We respect your property and listen to what your desires are for the turn out of the job and we pay careful attention to detail and pride ourselves on a job done right and on time ....

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Verified Reviews

A few reviews for this pro...
1.0

10/09/2020

DO NOT HIRE!!!! I wish there were a way to grant negative stars on the scale. My experience with this "company" and its owner (Chris Matheny) was abysmal. Extremely unprofessional, unorganized, and SLOW. The owner is deceitful and scrapes together materials and labor to weasel his way through jobs. You won't see or hear from these people weeks at time. When they do "work" it is not supervised and done poorly. If you complain, the owner taunts and plays games - he never answers a direct question or gives any kind of timetable for the project. I feel bad for the workers that he hires (just whenever they are available outside their other jobs) because the owner is absent from job sites and does not answer their calls. He gives them zero direction and much of their time is wasted because of the lack of leadership. It took them over 3 months to do a simple backyard fence yet when he took my money he said it would be more like 3-4 weeks. Money in hand July 7 and it is October 8 today and the job is still not complete. The owner gave me his “word” that it would completed today. He is not to be trusted. They never had the materials or supplies they needed, they float multiple jobs at one time which they cannot handle. They leave tools and trash at the site, not bothering to clean up before they leave. Rough cuts and they cut corners. This is a real trash company through and through: I beg you not to bother with them. It's not really an organized company at all because they have no supervision. Matheny will take your money, but that' sabout all you will get from him beside lies and excuses. He sends the same three "workers" to do all the work but he is not involved at all. Communication is garbage and the owner will ghost you completely or resort to immature chiding behavior all while NOT completely work. He is extremely defensive and will not take anyone questioning his tactics, which are completely unacceptable under any standards. He stalls and lies instead of being upfront with his customers. He keeps them on the leash for months at a time with no goals or end date objectives. You never know how long they will be gone from a site or when they will show up to work. It's quite troubling and extremely problematic. I had to file formal complaint with BBB, but no response was made by the company. The website is not accurate either - they do not work Friday, Saturdays, nor do they work most weekdays in our case. They work whenever they have spare time and are often buried in excuses or so far behind they ghost you completely. Owner is unapologetic, belittling, unethical, and dishonest. He takes no responsibility for his lack of action and shoddy work ethic constantly making excuses that are not the customer's problem. He allows his ego and pride to take over when attempting to communicate with customers. He especially gets upset and starts name calling and tantrums when you voice any concerns. Avoid this company at all costs - it's not worth the headache, frustration, or the money.

Description of Work
Backyard fence

Category dog fence

5.0

09/19/2020

Fencing and tree service Chris Matheney from Lake Oconee Deck and fencing? I highly do not recommend that anyone uses this company, unreliable, deceitful, Chris required half down as a deposit before starting, over $7000, started in May? It’s September 18 still has not completed, has not shown back up since July? Removed existing fence before placing new fence? Took down trees and left them scattered as if a tornado ran through the property. No silt fence, repeated no-shows, incompetent employees and employers, lied repeatedly stating the fence was up? When asked what was going on Chris Matheney with send text messages taunting? Saying what don’t you like about what I’ve done? Contact a local authorities, all locals in the neighborhood and including businesses. Contact at BBB and an attorney. May never get my money back, do not expect to ever see him again, but it judgment will be placed against his LLC Contacted local authorities, all locals in the neighborhood and including businesses. Contact at BBB and an attorney. May never get my money back, do not expect to ever see him again, but it judgment will be placed against his LLC Do you not hire this company for anything, run Do you not hire this company for anything, run

Description of Work
Fencing and tree service

Category fencing,tree service,dog fence

    Services Offered

    Custom designed decks docks and sea walls as well as all types of fence chain link farm fence vinyl and wood privacy fence retaining wall fence ornamental fence and gates tree removal and stump grinding fence staining and repair gate operators concrete patios and walkways shingle and tin roofing room additions and general remodeling

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Emergency Service
    Yes
    Warranties
    Yes