Atlaro International & Co

It went well. The service provider was professional and conscientious of tracking dirt on the stoop and walkway.

They performed the services; he re-did our chimney, re-stucco it as well as dug out around our foundation; water-proofed it; added a drain and re-stucco that also. I thought this corrected the issue because it seemed like the water leak stopped. When the leak returned around 3-4 mos later we called Allen and he came back and stated that it may be coming from our roof. I removed the satelites we had attached to the house and had a roofing specialist seal everything and ensure our roof wasn't an issue. The roofers stated the leak was not coming from the roof. I had a landscaper state that the drain they installed was not down far enough. Allen came out again and placed the drain further down....this still did not fix the issue. Allen states that it must be coming from the foundation itself. I had a specialist come and determine that I really have 2 leaks and the major lead (the one closest to my foundation) was coming from the drains itself...when the drains were installed, it was installed in a manner that the water has nowhere to go, but back in the drain towards the house...because the drains itself really has no outlet. We had a guy come out performing a termite inspection...he had a water detector and he stated that the water from the second leak is not even coming from our fireplace...it's coming from our window...a simple measurement would have determined this. I feel so horrible because we spent over $7,000 dollars on work that wasn't needed and work that made our problems worse. I'm out so much money and literally back to square one...very dissatisfied and trying to figure out our next steps since the problem is getting worse.

The folks at Atlaro were punctual, they did the work with a high degree of professionalism and left the work area clean and free of clutter. They did a great job!

Took over twice as long as estimated, though still did not complete, and several sections had to be redone after they left. It took 2 guys at $100/hr to almost install the "speedboard" baseboards in 2-car garage size room. It's been over a year and it still makes me mad when I think about it. On the plus side, I, a 50+ year old woman with no woodworking experience, taught myself how to install baseboards and found it's really easy and I'm good at it. So, I've replaced the next couple of rooms myself for the cost of materials. (about $100/room) I'd never hire these guys again. While they were nice enough, even through lots of complaining about not making any money on my job, I'd never hire them again for anything. I feel ripped off by them.

They were great. Very responsible. I am very pleased.

Atlaro rep telephoned soon after my Angie's List Big Deal. I was provided very useful information, particularly we discussed what I should expect when the rep arrives at my home. An appointment was scheduled and the Atlaro rep arrived promptly at the agreed upon time. The Atlaro rep did a visual inspection around the exterior of my home. My home is on a slab, does not have a basement or crawl space, so there was no leakage or any concerns with my foundation. However, the consultation was still beneficial for me. The Atlaro rep provided a couple of recommendations to make sure that rainwater continues to fIow away from my home's foundation. Additionally, I had a list of my own questions about home foundations. The Atlaro rep graciously answered all my questions and calmed my concerns.

He performed a very cursory inspection & gave basically a quote to have encapsulation done. I had sent a request to Angie's list to refund my money prior to having the service dine & he convinced me to do it. I will be very reluctant to use Angie's list again & definitely won't use hthis vendor again.

It went OK, the owner came and inspected mold in the basement, and told me how to get rid of it. He also gave me an estimate of the work that need to be done to completely stop the mold. It was quite an elaborate job and far to expensive for me to consider at this time.

Very good information on using a dehumidifier. Also use of a portable AC unit worked perfectly.

While the work completed was fine, but getting it completed was too much of a hassel. The title of the Big Deal is mis-leading because he didn't honor what the deal said he would do which was to restucco my whole house. He said it didn't need it so he went ahead and just made the repairs that he said were necessary. And there was adjustment to the price, which he said was only $1,000 worth. The work he did complete was very good and I have no complaints about that, but I expected that by purchasing a Big Deal through Angie's List that the individual I would be working with would be much more professional. He seemed to disregard many of the things I requested from him. For example, I had him repaint my front door red and when he first did it, it was covered in brush strokes. When I asked him to redo it he argued with me that it would just look that way since the door was old, but I asked him again to repaint it and he finally sanded it down and painted it with a roller so it looked professional. On the last day of working on my home he did apologize for his behavior. This is the first time I've used a Big Deal and due to the expereince I won't again in the future.

Altaro provided an overall pleasant experience from start to finish. We were able to see and review the job progress daily via the company website and in-person. Also, the invoice / payment process was quite seemless. We recommend considering Altaro to perform great service during your next project.

Great service from start to finish! Alin first came to see the chimney and then showed me examples of comparable work that he had done. He was very clear about what needed to be done and talked me through the process and estimated timetable of work. Throughout the job, he and his team showed up on time as discussed and communicated updates and the next steps on the project. I asked for insurance certificates and his insurance company contact me right away with the documentation. He made great recommendations about materials and color (which matches original stucco almost perfectly). He was also extremely conscious about my neighbors, keeping them informed about when scaffolding was going up and coming down. Since the project was finished, I've had some other contractors at the house doing unrelated work. They've also remarked about how great the repairs and chimney look now. I've already thought about some additional projects I'd like Atlaro to work on.

We were trying to sell a house, so I purchased a Big Deal. However, there were some scheduling issues because we were on a time line.

Alin and his crew did a fantastic job, were pleasant and punctual the entire time. Took them approximately a week to complete both crawl spaces, which is what he estimated initially. We appreciated that he would arrive at 8am and leave around 5pm each night, so the work did not disrupt our normal routines. They even cleaned the plastic bins that all of our Christmas decorations were stored in and put them all back into the crawl space when they were finished. We had been having a really musty smell in the garage where the one crawl space is accessed; and going down into the crawl space where one of our furnaces is installed was always a horrible experience. The crawl space had spider webs everyplace and dirt on the floor and smelled awful...not anymore - it will now be a lot more pleasant when we have to go into the crawl space to change the furnace filter and get the Christmas decorations out - not to mention going down there when we have a tornado alert! The second crawl space is smaller but they did the same work in the second crawl space. Could not have been happier with the whole experience with Atlaro and highly recommend them.

He kept stressing the possibility of going over the 6 hour limit deal and at that point it would be $100 an hour over.

Did a fantastic job. You cannot tell that a dog door used to be there. Fantastic work and great price.

Alin contacted me within 24 hours. He arrived at the agreed-upon time, and provided a quote. The work was done timely and professionally. Also standing out was the friendliness and professionalism of those working for him. For the work performed, the price was good; the quality appears to be superb. After cleaning up and removing the scaffold, he even installed a bit of pine straw. I was/am impressed enough that I requested a quote for more exterior work. I would hire Atlaro/Alin again and recommend Alin, his work and workers.

He contacted us through Angie's List to set up the appointment and was accommodating. We had the inspection done and we got some information out of it. The report he gave us didn’t really tell us anything specific about our house. Our verbal conversations with him were helpful but the written report was more generalized.

There were no troubles with scheduling. They arrived punctual on the day that they said they were coming. The technician was very pleasant and spent about an hour. He provided us with the report within three days and he gave us the quote for work we may need. We are very happy.

They worked 6 days per week for a month and a half until job was completed. I have called them after the job was completed and they have responded promptly with answers. During this remodel I was living in MN and through Alin's website I was able to see daily progress with pictures and written updates. I would recommend this company for any complete home remodel.

The evaluation went well--haven't decided to pursue the recommendation to improve the situation.

It went great, just wish the news I got was better. I feel like he took his time and evaluated everything.

I would not recommend this company because I believe every relationship ends the way it starts.. He really hurt my feeling and I feel like I was prejudged before I even told him what I was requesting.;(

Alin was extremely polite and thorough. He inspected the house foundation and then the older and newer portions of the basement. He then asked me to follow along with him while he pointed out what he had discovered and explained what it all meant in terms of air quality, mildew, mold, etc. He photographed all areas and late provided a written report with photos. He also explained the measures that should be taken to eliminate the problems. It was a bit like a science class refresher! I am very pleased with the job Alin performed and would definitely recommend him to anyone seeking foundation and/or basement answers.

It's fine, just needed to schedule the service sooner than they were available.