Founded 2007 • With Angi since August 2011
Service Provider Response
Thank you for your feedback [Member Name Removed], we certainly appreciate it! I will share this with Lenny. Thanks again for the opportunity to complete this project for you.Service Provider Response
Upon receiving the call from the customer that the paint was "lifting" in areas where our tech touched the baseboards, (which must be done for a proper installation), we sent out a project manager to inspect the issue within the hour. We showed the customer the LATEX paint that was applied over the existing OIL based paint was not sticking, simply by touching it with a finger. To avoid this scenario, the existing surface must be primed and or abraded before applying the new paint, which in this case was not done. It's unfortunate that this discovery was made by the carpet installer, however the issue was going to present itself the first time anyone touched the newly painted areas. Shortly after the inspection, our owner talked with the customer and learned the client requested P&Q to manage and pay for a complete repair/re-paint in the space. Given that this is definitely a pre-existing condition, and the install tech's could have done nothing differently to avoid the lifting, this request was denied. A small monetary amount was offered for additional paint to address the repairs, but was declined by the customer. Additionally, all installation work was done in accordance with the CRI standards and done correctly.Angi Certified
2022 Super Service Award
JCB FLOORING, Providing quality and effective hardwood flooring service for the Metro Atlanta since 2012. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our hardwood floor services offered and call or click to schedule a free estimate today.
Angi Certified
Luxury Vinyl Tile, Luxury Vinyl Plank, Hardwood Floor Sanding & Refinishing, Hardwood Installation. We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to schedule a free estimate today! We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Call or click to schedule a free estimate today!
Angi Certified
Bertolli Floors is a family owned flooring company who has proudly served Atlanta since 2003. Offering installation and sales of a variety of flooring products for both residential and commercial. Dustless hardwood refinishing. We provide free in-home estimate! See hundreds of floor samples in the comfort and lighting of your own home, at no cost to you!