This club definitely has it all - every weight machine known to man, hundreds of dumbbells, plenty of free weights and racks, 4 pools, 2 basketball courts, a locker room worthy of the NFL, a rock climbing wall, a restaurant, a spa, and a child care center. The dues are not cheap but if you utilize all the club has to offer then it is worth it. Overall, you can't go wrong with this club. The only issues I have are that in the summer it is over run by children and teens, and the weight room is on the 2nd floor so it gets very hot and stuffy in the afternoons, and there are no fans whatsoever which would help immensely! Other than that, the club is very clean, well maintained, and staffed by good quality employees. The membership is also just month-to-month, so that's really nice there is no contract.
Description of Work: Joined this club on a monthly basis and also signed up for personal training.
Rating Category
Rating out of 5
Yes, I recommend this pro
Sylvia E.
06/2013
5.0
fitness center
 + -1 more
I really like them. They are all over Georgia. My husband is still under membership so he is using the membership right know. They do everything really well.
Description of Work: Life Time Fitness in Johns Creek is our fitness center.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ashley A.
03/2013
1.0
fitness center
 + -1 more
I had been a member of this gym for a couple of years when I heard about the My Weight Loss Coach program which was an affordable alternative to their normal weight loss programs which are quite expensive. I was told by the personal trainer that set me up for he program, that for 3 months at $99/mth I would get to meet with the trainer once monthly to go over an exercise program and also meet with a nutrition counselor. After the meeting each month, any questions or progress checks would be done by email. Things went smoothly for the first two months then I stopped receiving emails or any services from the trainer. I figured the program was over. Three months later, I was going through my credit card statement and realized I was still being charged he $99/mth in addition to my regular dues. I immediately contacted the trainer who told me it was a mistake. He said he was no longer at that location but would make sure it was handled. It was not. I have since been into the gym multiple times and talked to multiple people including three different managers. They have all said it would be corrected, yet now 13 months later I am still being charged monthly! I have written and sent certified letters to both this location and to the corporate office and have gotten no response from either. My only other course of action now is to go to small claims court! This is a very expensive gym even when things are going well but they completely lack customer service. No one has seemed to care that I am being charged fraudulently month after month.
Description of Work: Joined the gym 3 years ago, last year joined the MY Weight Loss Coach program with a personal trainer to lose weight. It was supposed to be a three month program.
Rating Category
Rating out of 5
Laveren H.
02/2013
5.0
fitness center
 + -1 more
My experience has been very good so far. The availability of equipment, they have a lot of machines. I have not used the weight-training floor a lot so if I look lost some one will come up to me, even though I am not paying for training support. They make themselves available. They give out a lot of information, which is nice. The center for the children is really nice. They have backgrounds in child psychology, I was talking to one of them about my little man who has a developmental delay and I keep them abreast of where we are with his therapy. They keep an extra eye on him. They know that if they hear him, they have to come running. The customer service is wonderful. They also provide spa services and a cafand eacute;. It is a really beautiful gym. The prices for the extras are reasonable as well. They let me know about schedule changes and specials. They do not lock you into a contract; they let you go month to month. If you decide you are done, you do not have to worry about cancellation fees.
It is clean and they have lots of equipment. They have lots of facilities and lots of classes. It's a very nice gym. The trainers are helpful and they have got everything there. Everything is top shelf there. There is never any broken machine, the equipment is always clean, and the facility is always clean. I buy it by the year and I get the family thing, so I pay around $30 a month per person. They have got a daycare, they have got a snacks bar, they do shakes and smoothies, and they have got a theatre. All the aerobic equipment is inside the theatre so you can watch giant theatre movies while you workout. They have got classes like Tae Bo and they have got everything. The daycare charge is $1. I have no complaints with them.
Description of Work: I use Life Time Fitness Johns Creek 3 to 4 times a week.
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Service Categories
Fitness - Centers,
Fitness - Training,
Fitness - Equipment
FAQ
Life Time Fitness Johns Creek is currently rated 4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, Life Time Fitness Johns Creek does not offer free project estimates.
No, Life Time Fitness Johns Creek does not offer eco-friendly accreditations.
No, Life Time Fitness Johns Creek does not offer a senior discount.
Yes, Life Time Fitness Johns Creek offers emergency services.
No, Life Time Fitness Johns Creek does not offer warranties.
Life Time Fitness Johns Creek offers the following services: Fitness center, personal training & equipment.