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Services we offer
RESIDENTIAL AND COMMERCIAL CUSTOM AWNINGS, TENTS, TARPS, ETC.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Check
- Visa
- MasterCard
Reviews
3.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
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Filter reviews by service
Showing 1-2 of 2 reviews
KRISTA S.
Feb 2007
Awning Service
First I called Atlanta Custom Canvas to inquire about the price of an awning. I was a bit nervous because I am a female new home owner and not familiar with working with contractors. They were helpful and we set up a measuring appointment to have someone come to my home. A middle aged man came that Monday, on time, and showed me the options of shape, color, and fabric. I picked out what I wanted. A couple of days later the man faxed me a contract with the awning's dimensions and color and price. I signed the contract and faxed it back. The installation appointment was set up and a truck arrived on that day to install the awning. The installers included the middle aged man and a couple of other guys. They were very quick and polite and made sure I was happy with the placement of the awning before they completely fastened the awning up. I called the company a few days later to ask some questions about how to maintain my awning and they were very responsive and helpful.
SUSANNE P.
Apr 2005
Awning Service
THE BACK AWNING WAS NOT MEASURED CORRECTLY, AND HE REFUSED TO CORRECT HIS ERROR. HE REFUSED TO LEAVE THE HOUSE WITHOUT FULL PAYMENT, REFUSED TO TAKE DOWN THE WRONG-SIZED AWNING AND HAS REFUSED TO CORRECT HIS MISTAKE. DID NOT RESPOND TO WRITTEN COMPLAINT OF PROBLEM UNTIL I STOPPED PAYMENT ON THE CHECK, AND HIS ONLY RESPONSE THEN WAS TO THREATEN TO SUE. AVOID AT ALL COSTS. THIS IS A ONE-PERSON SHOP, HE APPEARS TO BE OPERATING ON A SHOESTRING AND DOES NOT STAND BEHIND HIS WORK, CORRECT HIS MISTAKES, OR SEEM TO BE BURDENED AT ALL WITH ANY SENSE OF PROFESSIONALISM OR ETHICS.
Response from ATLANTA CUSTOM CANVAS
"ATLANTA CUSTOM CANVAS MET WITH THIS WOMAN AND MADE TWO AWNINGS BASED ON WHAT SHE SAID SHE WANTED. THE SALES PERSON PUT THERE FINGER WHERE THE AWNING WAS GOING TO GO AND SUBMITTED A WRITTEN PROPOSAL WITH DRAWINGS AND MEASUREMENTS ON IT. THE CUSTOMER PLACED THE ORDER. TWO WEEKS LATER SHE CALLED ON A SATURDAY (OUTSIDE OF BUSINESS HOURS) TO CANCEL ONE AWNING. THE AWNING WAS ALREADY MADE SO ACC INFORMED HER THAT IT COULD ONLY WAIVE THE INSTALLATION. ACC SHOWED UP ON DEC. 14 AND INSTALLED ONE AWNING WHICH INITIALLY THE CUSTOMER WAS EXTREMELY HAPPY WITH. ACC''S CREW THEN HELD UP THE AWNING THAT SHE CANCELLED SO SHE COULD SEE HOW IT LOOKED. THE CUSTOMER DECIDED SHE WANTED THE SECOND AWNING. ACC INSTALLED THE AWNING. THE CUSTOMER THEN DECIDED SHE DID NOT WANT THE AWNING. ACC TOOK DOWN THE AWNING, CAULKED AND PAINTED THE FASCIA BOARDS WHERE THE AWNING MOUNTED. THE CUSTOMER ASKED ACC TO DISPOSE OF THE AWNING. I SENT THE INSTALLATION TRUCK HOME AND WENT TO COLLECT THE BALANCE AT WHICH POINT THE CUSTOMER DECIDED SHE DID NOT LIKE THE FIRST AWNING EITHER. AFTER COMPARING THE AWNING TO THE THE CONTRACT AND FINDING THEM IN COMPLETE AGREEMENT I TOLD HER WE WOULD MODIFY THE AWNING BUT IT WOULD BE AN ADDITIONAL CHARGE. THE CUSTOMER PAID FOR THE AWNING BUT THEN STOPPED PAYMENT ON THE CHECK. ACC CONDUCTED ITSELF IN A COMPLETELY PROFESSIONAL & ETHICAL MANNER."
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
ATLANTA CUSTOM CANVAS is currently rated 3.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
ATLANTA CUSTOM CANVAS accepts the following forms of payment: Check, Visa, MasterCard
Yes, ATLANTA CUSTOM CANVAS offers free project estimates.
No, ATLANTA CUSTOM CANVAS does not offer eco-friendly accreditations.
No, ATLANTA CUSTOM CANVAS does not offer a senior discount.
No, ATLANTA CUSTOM CANVAS does not offer emergency services.
No, ATLANTA CUSTOM CANVAS does not offer warranties.
ATLANTA CUSTOM CANVAS offers the following services: RESIDENTIAL AND COMMERCIAL CUSTOM AWNINGS, TENTS, TARPS, ETC.