APPLIANCE MASTER INC

My 94 year old grandmother appears quite frail but she is able to live alone and didn't want me to come over to meet the repairman.  He was nice to her and did the minor repair on her dryer for over $300 a then after putting the dryer back told her that her vent hose was full of cracks and holes and he would replace it for $28.  Of course she believed him and he replaced it and left.  We looked at the hose later and cannot find ANY holes or cracks in it.  They cheated an old woman and we are sure they over charged her a great deal on the minor repair.  When we called the company to let the manager know about the hose, I was told I was wrong and was told several times that I didn't "have a brain in (my) head".  Incredibly rude!

I like this company because they have free service charges and estimates with repair but if you don't have them repair it, they do have a small fee. They were respectful of my home and finished the job quickly as they had the part on the truck. I also liked that they arrived the same day I called them. They have 24 hours a day, 7 days a week service which is very convenient.