
Exterior Armor Construction LLC
About us
Exterior Armor Construction specializes in the repair and replacement of roofing for residential and commercial clients in Georgia. Although we specialize in roofing, we also excel at all aspects of construction and home remodeling including new windows, painting, siding, gutters, and remodeling projects for the home.
Business highlights
Services we offer
& Gutters., Painting, Remodeling - Roofing, Siding
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
6% | ||
0% | ||
1% | ||
0% |
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"Although we typically appreciate any criticism, especially when we can use a bad experience to learn and grow from as a company, there are a few claims made we must rebuttal. For the sake of our reputation, for the sake of the community, and any future customers that may make a decision based off this negative review we know to be skewed, we must express our side of the story. We spoke with this customer prior inspection to set up her roof maintenance package. We arrived early and on time. I went inside to inspect the leak as the homeowner stated, then inspected her roof. I came inside after the inspection and showed her the issues with the skylight and informed her that it typically takes us 2-3 days to get back with an estimate. She explained she had the maintenance package and while I was there, preformed this maintenance. Yes, I was only on the roof for maybe 10 minutes as this is all it took to seal all exposed nails/ loose flashing/ ect. We will not stand on a roof or pretend to bang a hammar for "x" amount of time, when we are done, we are finished. Some customers get a bigger bang for their buck and this takes an hour, some don't need the maintenance at all and we inform them of this as to save money and get a refund. You saved money by calling to refund the maintenance package that we preformed as described in the package. You also called "post" inspection ( 1 day after ) and also told me our guy never came in to show you photos. When I explained it was me that you were talking to, you then asked if I preformed the maintenance, to which I replied yes. We sent your estimate on 1-27-16 at exactly 8:42PM. We will also forward our call logs to show that we had communicated with you pre and post inspection. If by chance you missed this email or it ended up in a spam folder, I would have hoped you would have called us, ( the same way we have been communicating ), or 1 of our 4 other methods of contact to ask us about the estimate. We believe a negative review for an outstanding company with only positive feedback is a discredit to the community we are serving for anyone that is having a "real" bad experienced with a less qualified contractor. We only hope this review is reviewed by Angies list and or that the homeowner will change this once they check for their estimate and or realized we did what was paid for/ and also credited back to the homeowner. Our service, our insurance, our material, our time, was all free."
"Thank you so much for your review! We appreciate it!"
"Thank you for your review!"
"Thank you for your review! We appreciate it!"
"Thank you for your review! I would like to note that the estimate chosen did not have painting the underside included to meet your budget as requested. If you would like us to paint the underside, we would be more than glad to come out and give you a great price. Thanks"
"We appreciate your review!"
"We appreciate the review! Thanks!"
Licensing
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