STONE MOUNTAIN HEATING & AIR

Gave me inaccurate info. And took my 85 dollars

responded promptly and worked me in the same day; satisfied with repair; would use this company again; purchased yearly service contract

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They were okay and were here twice. The service went well and they fixed the issue. The quality is okay so far and the responsiveness was very good.

They responded promptly to my message.  They called early as I requested.  He right out.  He was very professional and prompt.  Finished in less than an hour.  He solved the problem.

When I made my appt. we agreed on after 430pm. The gentleman was at my house by 445, fixed the issue (low freon) and was out by 5pm. What else could I ask for! Friendly, punctual service at a good rate. I also used the deal on here which really came in handy. Maybe I will consider keeping my account with Angie's!

They are good folks. It was $300 for the part and $50 for the thermostat. They live in the neighborhood. They were thorough and efficient. I didn't shop the price thoroughly but I thought it was a bit high. The quality of the work was fine but they had to come back to correct something after the first time but they did it willingly and quickly so everything was fine. I would certainly give them the opportunity to quote another job.

We had a heating unit put in by another company (not stone mountain) but that company didn't do a good job.  It wasn't to code, wasn't working, etc.  We asked  Stone Mountain Heating and Air to come out and give a diagnostic what was wrong.  They were able to fit us in the same day.  During their diagnostic test - our heating unit actually caught fire due to the other company's work.  Stone Mt. folks quickly put the fire out (and thankfully didn't let our house catch on fire) and advised what needed to be done to get it back up in service.  They not only were able to do the work the same day, they were several hundred dollars below other other estimate we had received.  They will be our first call now.

My experiences are cited above. This part is not necessary. Nothing further to add.

The service visit overall was great. I liked Stone Mountain Heating & AC  professionalism so much, I asked for a annual service contract. It's good to know that if I need help during the Winter months, as I have in the past, I'm covered.

We have a fairly complicated dual fuel heating and A/C system.  We had had intermittant furnance shut downs for a couple of weeks and had, of course, speculated endlessly as to the cause and worried about the possible cost of repairs. The problem turned out to be a damaged pressure tube.  In all our speculation we never came up with this. Tony came out and fixed our furnace in less time than it took my husband to describe the symptoms of the problem.  Excellent work. Very professional.  Very reasonable cost. Thank you Tony!

Just fine - Tony did a great job - will use them again

Okay to good.

Great experience. The personnel who put the unit in were very nice and professional. The unit was 900$ cheaper than other quotes. It's only been one day, but no problems so far. I was pleased with my experience.