Dearborn Animal Hospital

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They are good.

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We took our dog to Dearborn this afternoon to follow up on the emergency she experienced yesterday.  We did not have an appointment, but the Vet who performed the emergency services yesterday had faxed over all of her information.  After checking in and waiting over an hour without a word from anyone, we left and took our pet to another Vet who saw us within 10 minutes of our arrival. 

Earlier in the week we called about another pet who was very ill.  We described her symptoms and our concern over the phone; we were told there were no appointments, but we could walk-in the next day.  This pet ended up in the emergency room before 5 pm the same day vomiting blood. 

The Vets are professional and dedicated, the care provided is beyond reproach, but the lack of concern and responsiveness of the front office staff and those who answer the phone, as well as delays in accessing care, are unacceptable. 

They are okay. I would not use them again.

I have been going to them for 20 years. It is fairly easy to get an appointment with but they are always busy as I am not the only who knows that this place is special. The office is nicely kept and pleasant. The owner and staff are honest, caring, knowledgeable and experienced. Having volunteered with rescue groups, and having multiple animals, I therefore have much contact with veterinary hospitals. I also have parents out of state with pets and the more I have had to go to other facilities for the care of my parents pets, the more I realize what a rare find this is. I have been gouged for thousands of dollars in other places, and worse, given incorrect treatment and diagnosis. Having known this hospital, I can see the difference. I feel blessed to know the difference. More often than not when I must go elsewhere, my experience has been the padding of the bill with the layering of unnecessary diagnostics. Not to say there are no other great, credible vetinarians, but this place is a rare find. Again, I cannot emphasize enough that the more contact I have with other facilities, the more this place stands out.

They're very reasonable. Their vets are caring and very well trained. We've used them for years

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I have been a Dearborn client for many years, and I have always been pleased with everything about the staff and clinic -- especially now that they're in a fantastic new facility. All the vets are good; the owner, Dr. Ellington, is a standout. She communicates clearly, explaining every detail. Her bedside manner is wonderful. Although my pets have never delighted in going to the vet, they're always reassured by her manner. You can tell she genuinely likes the animals and takes pleasure in communicating with them, exchanging little affections, etc. She's perfectly comfortable leaning forward on her elbows on the exam table, providing a safe place for kitty to hide under the angle of her body; or sitting on the floor with a large dog's head in her lap. The clinic is usually busy, but I've never had her rush through even the most mundane of procedures.
When I brought Lucky in that Monday morning, she was so weak she could hardly lift her head. Dr. Snipes -- a kindly and likeable vet I've always enjoyed -- gave her a thorough exam, including aspirating fluids from her abdomen in two places. There was no blood in the syringe, but the results of her blood tests didn't look good, so we decided to let Lucky stay the night to get some IV fluids and B-12 in her system and reevaluate her in the morning.
Dr. Ellington stopped by the clinic that evening around 7:00 to check on the patients, and after evaluating Lucky some more, she did another abdominal aspiration. This time it was evident the dog was bleeding internally, and the symptoms had become so pronounced Dr. E. could see there was a tumor on her spleen and that it had caused a rupture. She called us right away, saying, in essence, "If you want to see her before the end, you need to come now." We floored it, and she unlocked the doors and let us in.
Lucky had been brought into an exam room, and veterinary assistant Tori (I hope I spelled that right) was with her. I sat on the floor with Lucky and my husband sat in a chair while Dr. E. explained what had happened. It was clear we needed to release Lucky from her suffering, but the vet didn't push us in any way. She just explained, in her forthright but kind manner, what the situation was, and I said I thought it was time.
Tori brought in a fluffy comforter for Lucky to lie on, and a folded towel to pillow her head. Surely Dr. Ellington was tired, and had humans and animals of her own to go home to, but you would have thought there was no other place in this world she needed or wanted to be. She explained the sorts of muscle reactions we might observe after the injection was given, and assured me that Lucky would be feeling no pain. The involuntary nervous system would simply be looking for the oxygen it was no longer getting. She then waited patiently until I gave the signal. Lucky looked up at Dr. Ellington, and I gave the nod, and within seconds my dog had simply ceased being.
We sat there as the vet listened to Lucky's pulse, and then she confirmed that it was over. I asked if anyone had a pair of scissors, and she produced one from her pocket. I clipped a lock of Lucky's fur, and Tori brought a bag to keep it secure for the trip home. 
Lucky was the second terminally ill dog Dr. Ellington has cared for and ultimately euthanized for me, and I'm deeply grateful for her skill and compassion. I recommend her services, her clinic, and her boarding facility to anyone, without reservation.

It has been my experience, on every visit, that we end up waiting close to 2 hours before being seen. I understand, as a long-time dog lover and owner, that long waits are the norm in most vets, however, 2 hours (2 hours and 15 minutes to be exact on the last visit for eye drops) is ridiculous. Moreover, when I signed in and asked if I should return at another time and date because of my previous long wait times, the front desk receptionist was very snyde in her response saying, "Well it's three o'clock now, so let's just time it and see-- maybe we can get you out before we close at six," while smirking at her co-worker. Not once, during my two hour wait did any of the staff at Dearborn come out to check on me and my dog, much less acknowledge that I was still waiting. Once back with the doctor, he asked, "Why do you use pet meds? We want your money, not them!" Too bad I was in a terrible mood and couldn't muster the fake laugh for his poorly timed joke. Once in the room, we waited 15 minutes for the doctor and saw him for 5 minutes before paying $68 for eye drops and leaving without so much as a "Thanks for your business." I would not recommend this vet to anyone and I certainly will not be returning since I had my dog's records printed on our way out the door!

WE LOVE DEARBORN ANIMAL HOSPITAL. The doctors and the staff are the absolute best. We get the best, loving, compassionate care for all of our pets at Dearborn. This year has been very difficult as many of our pets are elderly, and two went to the Rainbow Bridge this year. All the folks at Dearborn were so thoughtful and caring in helping us through these losses. We just love them!!!! Dearborn Animal Hospital gets our highest possible recommendation - ever!

We made our appointment for the visit, we seen on time. They were very gentle with our dog and addressed all our concerns.

I have been a customer of Dearborn Animal Hospital since 2004. They are a wonderful clinic that has been a part of the Decautr community for decades. They are well known in the area for being one of the most caring vets in the community. Doctor Linda Ellington is one of the best vets I have ever worked with.

I felt that the price for the last service was reasonable. The veterinarian was very personable. He explained everything really well. He took the time to meet with us and talk to us. That was probably the most impressive thing. Getting in to see the vet was simple too.

Wonderfully! They are focused on taking care of the animals first, not the profit. I am always surprised at how reasonable their fees are, even when my pets have been sick. Once when my cat started acting sick on a weekend, I called them, and they stayed open, just to treat him. Sometimes you have to wait when you get in the office, and they have limited appointment slots, but they are focused on treating your pets. It is clear that they love what they do.

They are very knowledgeable. The staff is friendly. I trust their knowledge to take care of my animals. Their price is good compared to other veterinarians.

We used to have a cat a couple of years ago that had an infection in her ear and it damaged the nerve that controls her up and down motion. I went in carrying this screaming cat and Dr. Ellington came from the back room and calmed her down and took care of the treatment. Since then we have always gone here. With her disease most cats only live about 6 months and with her help and emotional support she lived for another year and 2 months. They are very, very good and the office opened back in the 40's. They have a wonderful staff that is top notch. They really love animals and they really take things seriously and they really do their best to help people. They really, really do. They work in local shelters. We live about an hour away and we make the drive. If you have an animal this is the best place to take your pet.

They are very good! They are easy to find. They are a very down to earth place. They seem to be consumer oriented. They are friendly and love animals.

I took my two darling kitties to get an annual check-up. The prices at Dearborn are the best ITP. You won't find another quality vet with the same price. Dr. Jackson or Dr. Ciley are caring and smart vets. BUT I do have two complaints. First, the front desk personnel are the WORST in Atlanta. B/c I am a pet sitter, I have been to half a dozen vets in Atlanta in my career and those women at Dearborn are just awful. Second, even if I have an appointment I have to wait and wait and wait - one time I waited an hour and 15 mins. And no - it was not b/c of an emergency. Its b/c the people at the front desk are incompetent. Although this does not seem to happen as much now, it has happened to me personally TWICE and I waited 45 minutes the last time I used them (and I had an appointment). When I have used other vets and had an appointment, I never wait more than 5-10 minutes.

I have been going to them for 40 years and I have not had any problems at all. I have owned lots of pets and all of them have been taken care of here. I do not remember the price. I would recommend them.

The staff over at Dearborn Animal Hospital is very compassionate and reliable. They performed a very thorough dental cleaning job for my dogs. They offer flexible hours and are always available in the case of an emergency. Even thought their clinic has been for a long time they off clean and professional facilities.

They are a very small hospital which was recommended to me by my neighbor who knows the staff and really likes them. I liked them because they did a good job, they were prompt and I was pleased with them.

The prices are great at Dearborn. They are a really wonderful service and even have Saturday hours for walk ins. It is an established vet office with a caring staff. I would highly recommend them to anyone.

Dearborn Animal Hospital is the best veterinary clinic in this area. I've tried different ones, but this one is the real deal. Other clinics I've used have pushed for having unnecessary things done. This one uses the most effective, but simple way of treating your pet.