Approved ProThis pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Ace & A Heating & Air Conditioning of DeKalb
Heating and Air Conditioning Service, Appliance Repair, Handyman Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Ace & A is a family owned & operated full service heating and air conditioning company with top expertise in sales, service and installation that has been serving the greater Atlanta area since 1975. Ace & A offers "true" 24 hour emergency service where you can reach a customer service representative anytime day or night. Ace & A offers free estimates on HVAC replacement equipment and also specializes in high efficiency replacements and upgrades. Ace & A ensures that all service technicians undergo extensive factory training each year giving them the utmost qualification to properly diagnose problems, repair units, and perform new equipment installations. Due to our extensive training and satisfied customers through the years we have been able to maintain an accredited A+ rating with the Better Business Bureau (BBB). Our company strives to achieve zero complaints, but being in the service industry, we occasionally face this obstacle at some point or another. When we receive a complaint, the Ace & A team will do everything possible to make the situation right and the customer happy. Most importantly our goal is striving to provide the very best customer service in order to gain confidence and trust in Ace & A one customer at a time. Award winning. Additional contact name - Richard Coggins. Additional DBA - Ace & A Heating & Air Cond.
Business highlights
Emergency services offered
50 years of experience
Services we offer
Air conditioning & heating repair. UV lights. Thermostats. High efficiency standard filter replacements. Air cleaners & purifiers. Heat pumps. Mini-Splits.
Services we don't offer
Duct cleaning.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 7
Assorted photos uploaded by Ace & A Heating & Air Conditioning of DeKalb
- 1
APCO-X for Effective COVID-19 Filtration
Reviews
4.784 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 5% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 84 reviews
Mike K.
Apr 2025
Heating and Air Conditioning Service
Been using Ace and A Decatur for my commercial and residential HVAC needs for years . Always professional and knowledgeable. Tim always helps me with any new equipment I need and has done this for years . Highly recommend.
Jane B.
Oct 2024
Heating and Air Conditioning Service
I've used Ace & A for 20+ years for both heating and air installations and service. The staff is helpful, reliable and competent. I always have annual service check-ups, and they're good about keeping older equipment running smoothly. When the time comes to replace my systems, I'd definitely consider using Ace & A.
David K.
Aug 2024
Heating and Air Conditioning Service
Great experience. The tech they sent out, Fred, was very knowledgeable and friendly. Definitely glad I chose to do business with Ace & A
Jill S.
May 2024
Heating and Air Conditioning Service
We have used Ace & A heating and air-conditioning for over 20 years. They are always friendly and courteous and give excellent service. Their technicians are very knowledgeable and are able to diagnose and fix any issues that we may have with our systems. I highly recommend them!
Jane B.
Dec 2023
Heating and Air Conditioning Service
I've used Ace & A for over 20 years and have them do annual service maintenance on both heating and A/C. The technicians always do a thorough, professional job and are good about communicating any known or potential problems. The office staff is friendly and good about letting you know about arrivals or delays. The system is aging and I will definitely consider them when I get quotes on a replacement.
Wendall L.
Oct 2023
Heating and Air Conditioning Service
I've used Ace and A for my service needs over the past several years. They are very good, prompt and efficient.
James D.
Mar 2023
Heating and Air Conditioning Service
Jermain diagnosed a faulty capacitor very quickly and replaced it. He also checked the pressures on both units and inspected both inside and outside units. He also provided some explanation of how the zone dampers worked and provided a recommendation on sealing up an air leak slot by one of our filters. He also offered an annual service contract if we desired. He was very courteous and answered all our questions.
Wyndy B.
Aug 2022
Heating and Air Conditioning Service
The technician was scheduled same day arrived on time. He was friendly and knowledgeable. He gave great advice and recommendations.
Don K.
May 2022
Heating and Air Conditioning Service
The quote was clear and complete, and the communication and scheduling was prompt and efficient. The installer team showed up right on time, were courteous, organized, and professional, and accommodated some minor detail requests. I am quite satisfied with the completed work, and will continue to use Ace & A in the future.
Michael A.
May 2022
Heating and Air Conditioning Service, Appliance Repair
I have been a customer for over 15 years. Ace & A has always had quality service and repair. I have 2 homes where I purchased a brand new HVAC system from Ace & A and have had it serviced by them ever since. I can always count on them to be there when and if I need them. Their prices are competitive and fair and their technicians are knowledgeable and courteous.
Linny K.
Apr 2022
Heating and Air Conditioning Service, Appliance Repair
Went well. They are keeping our very old unit running.
Thomas D.
Mar 2022
Heating and Air Conditioning Service
It went great. We have used Ace for several years and will continue to use them for our heating an air conditioning needs. Would rate as excellent.
VICKI M.
Mar 2022
Heating and Air Conditioning Service
Ace & A is great! I've been using them for 20 years and have always found them to be honest, fair in their pricing and very professional. They replaced both of my units years ago and now they perform annual maintenance twice a year. I won't use anyone else. They are also locally owned and I would much rather support a local business than a corporate giant.
Amy S.
May 2020
Heating and Air Conditioning Service
We have used Ace & A Heating and Air Conditioning for years,and Jermaine has been our technician throughout. He is knowledgeable, thorough, polite and responsive. We trust him to maintain our system, and he has done so successfully time and time again. We highly recommend Ace & A and Jermaine.
J B.
Jun 2019
Heating and Air Conditioning Service
They do annual maintenance checkups on both heating and A/C systems they installed several years ago. The service is competitively priced and reliable and their workers are friendly and professional. I've had a good experience with the company staff and their work. I would definitely consider them for bids on upcoming replacement systems.
Joyce D.
Jun 2019
Heating and Air Conditioning Service
It needed a coil, I believe, and perhaps some freon. They were awesome showing up on Memorial day. Honest and reasonably priced.
Christina M.
May 2019
Heating and Air Conditioning Service
We just had a full HVAC system installed by Ace & A, and couldn't be happier. Every step of the process was excellent from the initial repair call and scheduling, working with sales on a new system consult and the system installation experience. Because we were without air conditioning, they worked hard to get us in and scheduled a Saturday. We appreciated the professionalism, courteousness and, the number of years' experience -knowledge all of the people we encountered. We highly recommend Ace & A.
Amy S.
Apr 2019
Heating and Air Conditioning Service
We always request Jermaine. He is very polite and professional, not to mention knowledgeable and capable. He has been working with Ace & A for years, and we trust him implicitly.
Michael A.
Mar 2019
Heating and Air Conditioning Service
Ace & A has always been fairly priced with excellent equipment and service. I maintain a yearly service agreement with them so that my Heating & Air equipment is checked out in the spring and fall to make sure everything is working properly. If there is a problem we can address it sooner than later and with a game plan so we don't have any emergencies. From purchase of replacement equipment to maintenance I have always been provided the highest customer service at reasonable prices.
J B.
Apr 2018
Heating and Air Conditioning Service
Their service has been competent and professional. Since installation, I've used them twice annually to do routine maintenance checkups, and they're competitive, call before they come, and arrive within the stated window. Over some 20 years, I've had a good experience with the company staff and its technicians and their work. I would consider them for bids on replacement systems as needed. Description of work: Annual maintenance service on both A/C and furnace. Previous systems replacement. Thermostat replacement.
Response from Ace & A Heating & Air Conditioning of DeKalb
"There is no better reward than a satisfied customer! The entire Ace & A team would like to sincerely thank you for putting your trust and confidence in Ace & A for the last 20 years. We realize there are alot of service providers to choose from; thank you for choosing us!"
Marti F.
Mar 2018
Heating and Air Conditioning Service
Very nice technician. Good work. Prompt and reasonable price.
Berkeley B.
Mar 2018
Heating and Air Conditioning Service
It's always a pleasure to work with Ace & A! We've been with them for more than twenty years; their staff is consistently reliable, capable and friendly.
Response from Ace & A Heating & Air Conditioning of DeKalb
"Thanks for being a loyal customer and writing this awesome review!"
Judith P.
Feb 2018
Heating and Air Conditioning Service
Ace and A service technicians are punctual and professional. We have used them for approximately 12 years and will continue to do so.
Response from Ace & A Heating & Air Conditioning of DeKalb
""You're the best, Thank you again for sharing such a positive experience. It means the world to us.""
Margaret W.
Oct 2017
Heating and Air Conditioning Service
They were very good.
Response from Ace & A Heating & Air Conditioning of DeKalb
"Thanks for your feedback! The entire Ace & A team would like to sincerely thank you for putting your trust and confidence in Ace & A. Again, Thanks!"
J B.
Apr 2017
Heating and Air Conditioning Service
For both installations, the work was competent and professional service. I've since used them annually to do routine maintenance checkups, and they're price competitive, call before they come, and arrive on time. Over the years, I've had a good experience with the company office staff and its technicians and their work.
Licensing
Insured
Licensed*
Trade License Number
CN003339
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Ace & A Heating & Air Conditioning of DeKalb is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 8:00 AM - 4:30 AM
Sunday: Closed
Ace & A Heating & Air Conditioning of DeKalb accepts the following forms of payment: Financing Available, Check, CreditCard
Yes, Ace & A Heating & Air Conditioning of DeKalb offers free project estimates.
Yes, Ace & A Heating & Air Conditioning of DeKalb offers eco-friendly accreditations.
No, Ace & A Heating & Air Conditioning of DeKalb does not offer a senior discount.
Yes, Ace & A Heating & Air Conditioning of DeKalb offers emergency services.
Yes, Ace & A Heating & Air Conditioning of DeKalb offers warranties.
Ace & A Heating & Air Conditioning of DeKalb offers the following services: Air conditioning & heating repair. UV lights. Thermostats. High efficiency standard filter replacements. Air cleaners & purifiers. Heat pumps. Mini-Splits.
Duct cleaning.