Founded 1975 • With Angi since May 2010
Awards and Badges
Angi Certified
2022 Super Service Award
Business Highlights
Emergency Services Offered
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Projects
APCO-X for Effective COVID-19 Filtration
HVAC Companies
We are proud to introduce one of the most innovative whole-home air cleaners to our product list. At Ace & A Heating and Air Conditioning, we prioritize quality. APCO-X is 33 percent more effective than previous models in laboratory tests and is extremely effective at filtering our biological contaminants such as bacteria, viruses, and allergens, and even COVID-19. It uses UV light to thoroughly scrub all elements that contribute to dirty air.
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Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Read reviews by category
HVAC Companies (81)appliance repair (4)handyman (1)
Showing 1-25 of 81 reviews
James D.
03/25/2023
Jermain diagnosed a faulty capacitor very quickly and replaced it. He also checked the pressures on both units and inspected both inside and outside units. He also provided some explanation of how the zone dampers worked and provided a recommendation on sealing up an air leak slot by one of our filters. He also offered an annual service contract if we desired. He was very courteous and answered all our questions.
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Description of Work
Air conditioning not working on one unit. And needed the charge checked on 2 units.
Category
heating & air conditioning/hvac
Cost
$258
Hire Again?
Yes
Wyndy B.
08/30/2022
Don K.
05/26/2022
The quote was clear and complete, and the communication and scheduling was prompt and efficient. The installer team showed up right on time, were courteous, organized, and professional, and accommodated some minor detail requests. I am quite satisfied with the completed work, and will continue to use Ace & A in the future.
Description of Work
Replace complete HVAC system
Category
heating & air conditioning/hvac
Cost
$11,500
Hire Again?
Yes
Michael A.
05/02/2022
I have been a customer for over 15 years. Ace & A has always had quality service and repair. I have 2 homes where I purchased a brand new HVAC system from Ace & A and have had it serviced by them ever since. I can always count on them to be there when and if I need them. Their prices are competitive and fair and their technicians are knowledgeable and courteous.
Description of Work
Yearly service agreement and Blower motor replacement
Category
appliance repair, heating & air conditioning/hvac
Cost
$200
Hire Again?
Yes
Linny K.
04/01/2022
Thomas D.
03/24/2022
VICKI M.
03/22/2022
Ace & A is great! I've been using them for 20 years and have always found them to be honest, fair in their pricing and very professional. They replaced both of my units years ago and now they perform annual maintenance twice a year. I won't use anyone else. They are also locally owned and I would much rather support a local business than a corporate giant.
Description of Work
Annual check-up
Category
heating & air conditioning/hvac
Hire Again?
Yes
Amy S.
05/26/2020
We have used Ace & A Heating and Air Conditioning for years,and Jermaine has been our technician throughout. He is knowledgeable, thorough, polite and responsive. We trust him to maintain our system, and he has done so successfully time and time again. We highly recommend Ace & A and Jermaine.
Description of Work
Lately, we have been using Ace & A for semi-annual checks on our heating and air system. In the past, they replaced our entire system.
Category
heating & air conditioning/hvac
Hire Again?
Yes
J B.
06/12/2019
They do annual maintenance checkups on both heating and A/C systems they installed several years ago. The service is competitively priced and reliable and their workers are friendly and professional. I've had a good experience with the company staff and their work. I would definitely consider them for bids on upcoming replacement systems.
Description of Work
Heating & A/C annual service, previous systems replacement.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Joyce D.
06/11/2019
Christina M.
05/21/2019
We just had a full HVAC system installed by Ace & A, and couldn't be happier. Every step of the process was excellent from the initial repair call and scheduling, working with sales on a new system consult and the system installation experience. Because we were without air conditioning, they worked hard to get us in and scheduled a Saturday. We appreciated the professionalism, courteousness and, the number of years' experience -knowledge all of the people we encountered. We highly recommend Ace & A.
Description of Work
AC repair / New System Installation
Category
heating & air conditioning/hvac
Hire Again?
Yes
Amy S.
04/03/2019
We always request Jermaine. He is very polite and professional, not to mention knowledgeable and capable. He has been working with Ace & A for years, and we trust him implicitly.
Description of Work
We have been using Ace & A for years for preventive maintenance. At one point, we also had a completely new heating & air system installed.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Michael A.
03/20/2019
Ace & A has always been fairly priced with excellent equipment and service. I maintain a yearly service agreement with them so that my Heating & Air equipment is checked out in the spring and fall to make sure everything is working properly. If there is a problem we can address it sooner than later and with a game plan so we don't have any emergencies. From purchase of replacement equipment to maintenance I have always been provided the highest customer service at reasonable prices.
Description of Work
I have owned two older homes Ace & A have replaced and/or maintained my equipment for over 10 years.
Category
heating & air conditioning/hvac
Hire Again?
Yes
J B.
04/25/2018
Their service has been competent and professional. Since installation, I've used them twice annually to do routine maintenance checkups, and they're competitive, call before they come, and arrive within the stated window. Over some 20 years, I've had a good experience with the company staff and its technicians and their work. I would consider them for bids on replacement systems as needed. Description of work: Annual maintenance service on both A/C and furnace. Previous systems replacement. Thermostat replacement.
Description of Work
Annual maintenance service on both A/C and furnace. Previous systems replacement. Thermostat replacement.
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
There is no better reward than a satisfied customer! The entire Ace & A team would like to sincerely thank you for putting your trust and confidence in Ace & A for the last 20 years. We realize there are alot of service providers to choose from; thank you for choosing us!Marti F.
03/26/2018
Berkeley B.
03/05/2018
It's always a pleasure to work with Ace & A! We've been with them for more than twenty years; their staff is consistently reliable, capable and friendly.
Description of Work
Routine service checks (contract for two systems)
Category
heating & air conditioning/hvac
Cost
$230
Hire Again?
Yes
Service Provider Response
Thanks for being a loyal customer and writing this awesome review!judith P.
02/27/2018
Ace and A service technicians are punctual and professional. We have used them for approximately 12 years and will continue to do so.
Description of Work
Seasonal preventative maintenance
Category
heating & air conditioning/hvac
Hire Again?
Yes
Service Provider Response
"You're the best, Thank you again for sharing such a positive experience. It means the world to us."J B.
04/26/2017
For both installations, the work was competent and professional service. I've since used them annually to do routine maintenance checkups, and they're price competitive, call before they come, and arrive on time. Over the years, I've had a good experience with the company office staff and its technicians and their work.
Description of Work
I've used Ace & A Decatur to replace both a heating system and a central air system at different times.
Category
heating & air conditioning/hvac
Cost
$78
Hire Again?
Yes
Jill S.
04/24/2017
Great! Technicians experienced and honest!
Description of Work
I have used this company for over 25 years for general maintenance as well as installation of new units and repairs. They always do a great job and are very knowledgeable and professional!
Category
heating & air conditioning/hvac
Cost
$100
Hire Again?
Yes
Curtis P.
02/08/2017
I think it would have been done a lot better if I would have been at the house, then they would have known actually what I wanted done. Because I wasn’t home when the service was done, my son realized a couple of small errors. Need a little bit more attention to details, that’s it. It was all done in one day. They only had to come back one time to correct their errors and they were right on top of it. They made sure the job is done right. They made sure the customer was happy.
Description of Work
I used Ace & A Heating & Air. They installed a new heating and air conditioning unit.
Category
heating & air conditioning/hvac
Cost
$5,000
Hire Again?
Yes
Anne P.
12/14/2016
Timothy S.
07/18/2016
Their receptionist or their scheduling person was a little snippy with me on the phone. They came out and didn't have the right ladder to service the office building. They were supposed to come back out. They said they were going to have the scheduling and call me. It's the end of business day on Monday and I still haven't heard anything from them. They could be more proactive in scheduling. Their customer service in the office could be a little more customer service oriented.
Description of Work
It was supposed to be an AC check-up. I have an annual agreement with them.
Category
heating & air conditioning/hvac
Joseph F.
03/24/2016
Luckily our heater waited for us to wake up on a Friday morning before conking out. I thought we might be able to make it through the weekend, but when it looked like that wasn't going to happen, they had someone out later that day for us. Fixed the heater, kept the costs down. I could only imagine al the things it _could_ have been. So impressed we signed upt for their regular maintenance plan right there.
Description of Work
Fixed our heater.
Category
heating & air conditioning/hvac
Cost
$250
Hire Again?
Yes
Kurt P.
10/26/2015
The overall job went well and was done in one day. The problem is entirely with the honesty of the sales department. I wrote an RFQ covering all required equipment and services. Included was the type of blower required and it was clearly stated as variable speed. AceandA furnished a 3-speed blower instead without stating that omission in their proposal. They only listed system numbers without showing details of the equipment they proposed. They now claim that I was verbally told of the unauthorized change. Not so. The job was performed in June 2015. Since then I have tried several times to suggest a solution by email but received only one response which was not satisfactory to me. In the last two months there has not been any contact from the contractor. The installation includes a bedroom where the noise of the abrupt starting and stopping of the blower is particularly noticeable and annoying. I am holding AceandA responsible and following this experience I would not recommend them.
Description of Work
Installed new HVAC system
Category
heating & air conditioning/hvac
Cost
$4,500
Eugenia C.
10/22/2015
I am incredibly impressed with Ace and A. Tim consulted with me about my 30 year old system and was super knowledgeable about allergy technology. I was interested in the ultraviolet light because one of my family members has asthma. The price of the tech was lower than competitors, Tim really understood how it worked, and the product they use is highly rated online. I went with these guys and couldn't be happier. The install was quick. The crew was courteous and very respectful of my home. And the follow up was a nice touch. And about the ultraviolet light. My family member went from using his emergency inhaler 3-5 times a day in the home to once every couple of weeks. It sounds space agey but the light really does remove unseen bad stuff. So totally worth the money!
Description of Work
Full hvac replacement.
Category
heating & air conditioning/hvac
Cost
$5,500
Hire Again?
Yes
Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.