BILTMORE ROOFING

This company is into quantity of sales not quality.  Initial quoting was ok, but these are the reasons for the low score:  1) Biltmore had to go back to insurance company twice to claim $ for additional roofing material. Why wasn't this addressed initially? 2) Kept asking to sign a contract without item 1 being fully resolved.  3) Very short notice on roofing material delivery and start date. Item 1 or  2 were not resolved, when they started work.  3) After work was completed, owner started demanding payment, even though this was an insurance reimbursement. Charged $150+ for credit card payment, since insurance company had not completed reimbursement. 4) Noticed several issues with roof work completed including decking that was not fastened in several areas.  5)Gutters not cleaned as per contract.  6)Tiling around vents was poorly done. Appeared that the insurance company was charged but old vents left in place and tiling put around it.  7) Trimming in certain areas of edges done poorly.  Have pictures of all items to prove statements above, which were also sent onto Biltmore to review. After several calls, given up trying to get them to fix issues. Sales guy ignored calls and passed on info to Production guy who called once and never called again. If you want to sail on the Titanic, this is the company to replace your roof.