
Forsyth Exterminating
About us
Thank you visiting the website of your local termite, animal, and pest control company. We have been dedicated to providing REAL SOLUTIONS to homes, business, and communities since 1980. Offering competitive pricing, rapid response, professional staff, licenses required by state and local authorities, insurances, and registered and certified by numerous 3rd parties. Forsyth Exterminating can provide you with all the necessary information for protecting your home, business, and health from pest and pest-related threats. Our team has all the tools, training, experience, and patience to deal with any pest or animal problem. Our friendly staff is always available to answer any questions or concerns you may have.
Business highlights
Services we offer
Animal removal, bedbugs, etc...), mosquito control & exterminating for all pests (i.e. ants, pest control, roaches, scorpions, spiders, termite control
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
11% | ||
7% | ||
9% | ||
0% |
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"Thank you so very much for posting a review! We are so thrilled each and every time a customer lets us know that we were able to deliver the high level of service that we aim to deliver to each one of our clients! Thank you for your business!"
"We thank you very much for taking the time to let others know about your experience with us! We are pleased that you received the high level of service that you deserve and that we aim to give all our customers. Please let us know if we can better serve you in any way!"
"Thanks so much for taking the time to rate our company! We appreciate your business very much!"
"Thank so very much for your review of our services! We truly strive as a team to provide outstanding service to our customers, and we are so happy to hear that we accomplished that with your service. We appreciate your business very much and your willingness to share your experience with others, as that is how we grow our business! Thank you!"
Fast forward three months, and with no call or scheduling whatsoever, a guy from Forsyth exterminating showed up at my house two days ago claiming to he here to do the quarterly treatment! When questioned he asked if I had signed up for it, to which I replied absolutely not! He said "oh well, I was in the area so I thought I'd do it". So had I not been in, I guess he would have sprayed my house whether I wanted it or not. He sat in my driveway for 10 more minutes, prompting me to actually call my husband because it was creeping me out, showing up unannounced, and staying put for so long! Later in the day I received a call from their office asking if I didn't want treatments, as I had signed a contract. I told her I had not signed a contract, unless I had been deliberately misled. I don't appreciate pushy, underhanded methods of securing some kind of contract for future work, and I certainly don't appreciate, as a stay at home mom with a 3yr old daughter, a man showing up at my home unannounced and then sitting on my driveway for 10 minutes doing whatever it was he was doing.
"Good afternoon. I attempted to email you but I'm afraid you didn't receive it. I was very disheartened to hear that you did not receive outstanding service from our company, which is what we always continually strive for. I would also like to figure out where we went wrong so that I can provide appropriate coaching to my employees. I looked at your file, and you were set up on quarterly service due to the signed agreement (I emailed it to you for your convenience) Did you find the agreement misleading? I truly care about our customers and would never want to mislead someone, so if you could offer me some feedback on that I would greatly appreciate it. My parents founded the company over 35 years ago, and we have all worked very hard to build a great reputation based on outstanding and honest service. We background check and drug-screen all of our employees, and the gentleman that was sent to your home by mistake in September was Leroy, a good Christian man with three children and who has worked with us for nearly 8 years. I have two little ones myself, and I know what you mean about being cautious about who comes in/around your home. :) That is good feedback about not sitting in someone's driveway if they don't want the service, and I will certainly coach our team so that we don't make anyone else in the future feel uncomfortable. I really do appreciate you taking the time to share your thoughts with me, even though it's not under positive circumstances. I always try to take constructive feedback and use it to help our team provide better services to our clients. Thanks again, and I appreciate your time very much."
"I am very sorry that you are seeing problems with pests. We understand that can be very frustrating. Due to heavy amounts of recent rainfall, it is likely that the product we put down two months ago has broken down. The wonderful news is that we do offer free re-treatments with our quarterly program. Could you please call our office to schedule your free re-treatment so that we can take care of the problem for you? We can send someone at your earliest convenience. Thank you very much for your business and feedback! You are a valued customer and we are here to serve you."
"Wow, we really appreciate the outstanding review! And we also appreciate your business very much!"
"Thank you for posting your review! We appreciate your time and your business!"
"We really appreciate you letting others know that you are satisfied with our services! Thank you!"
"We really appreciate that you took time to post a review on our services. Thank you very much for your business and please let us know if you need anything else!"
"We appreciate you taking the time to rate and review our services! Thank you so much for your business!"
"Thank you very much for your review and your business! I am so happy to see we were able to deliver outstanding service for you!"
"Thank you very much for your review and your business!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.