akrc

"failed to do an extra 400 dollars in extras for a 100 bucks our bad sorry!!"

"Customer was not ready to schedule when she first purchased the coupon and stated so in the message center. I reached out to her to schedule her project a couple times and she stated every time that she was not ready. She called to get her project done, I got her right on the schedule. I called the day before her appointment to confirm and she needed to reschedule because she did not have the paint purchased. The workers used drop cloths and BLUE tape to ensure no accidents would happen. Typically things are taped off and not removed. Upon completion the homeowner walked the loft area and the small bathroom in her warehouse style apartment that was painted and went over it with a fine tooth comb. She was very pleased with the work. There was no granite in her home and the workers did everything possible to avoid any smudges/splashed/drips of any sort. If homeowner would like to provide pictures of the said troubled areas to AKRC, we would be happy to take a look at them and assess what action needs to be taken. AKRC Team"

"The incompleted work the homeowner is referring to was a 4x4 that we installed that was unable to be stained at the time of installation. You cannot stain fresh pressure treated wood. It needs to dry out completely for a couple weeks to be stained or painted. AKRC offered to come back and stain it, in return the homeowner asked if we could fix the hardwoods in her home instead that another contractor had not installed properly. AKRC would have been willing to fix the hardwoods, but at an additional cost, not a trade out for the staining of a 4x4. The non staining of a 4x4 is not justifiable in a $400+ refund that the homeowner is addressing. There was additional work done above the coupon she paid for. Sorry she is unhappy and not willing to see the unfairness in her asking us to fix hardwoods v. staining a 4x4 post. We are still available to stain the 4x4 post to make the job complete that she contracted us for."

"Glad we could fix the unstable railing for you to your satisfaction!!"

"Happy to get your fence repaired and gates swinging properly!!"

"I personally talked to the homeowner and she stated if we can come out to finish the job that she would not leave said review on AL. Her job was completed on May 22. In the beginning there were 3 jobs that we were contracted for. The thermostat had deeper issues and we advised her that she needed to hire someone that specializes in that area to fix that problem. The other 2 jobs involved the replacement of faucets in 2 bathrooms of a 1970's home that had outdated fixtures she wanted to upgrade. Our team went in behind another contractor that was unable to fix/finish the job for some reason so she hired us to remedy that situation. It wasn't just simple faucet swap out...things went downhill fast. The plumbing was outdated and needed replaced and we believe that is where the first contractor got in over his head. We fixed that problem as well as the rotted wood substructure behind the shower. We advised the homeowner this was extra time and labor, causing multiple visits to her home. In the second bathroom the tile/grout was so outdated and old that it just crumbled at the touch. We advised her that you cannot tile/grout in the same day and this would also be additional time/labor. The homeowner was unreasonable with the price of this job and wasn't willing to pay more than her $320 in the end. AKRC paid $550+ out of pocket for labor for the unforeseen problems that caused the multiple trips to her home. AKRC cleaned up the job and neatly laid the unused materials on the counter for her to return or use in the future if needed. AKRC left when the job was done without notifying the homeowner due to her not wanting to pay additional time/labor and AKRC was simply trying to avoid a verbal altercation. For her to ask for $50 is absolutely unjustified in the fact we are already of $550+ for labor paid out of our pocket including the time lost. She said if we came and finished she wouldn't leave this review, in good faith we finished without being paid. AKRC Team"

"Thank you for the business!"

"Thank you for the business and the purchase of multiple coupons from us. Glad you are satisfied with the work completed. Please don't hesitate to call us in the future!! AKRC Team"

"Thank you for the repeated business and the review!! Don't heitate to call us with other projects you may have in the future!! AKRC Team"

"Thank you for the review, it was a pleasure doing business with you! If you have any projects in the future, give us a call!! AKRC Team"