ACCUSPECT HOME INSPECTIONS INC

"During most of the 6 hour inspection, the seller was cooking in the kitchen for a major party/event. She was using every appliance in the kitchen including removing and storing food in the refrigerator, cooking in the oven and in view of the inspector, warmed a cup of tea/coffee in the microwave. There is an 18 (eighteen) page SUMMARY of major defects related to that home that one would think warrants more than a C for quality. As always, Gary is thorough and professional. (On the day of the inspection, the buyer chose not to attend, although his father was there for about half an hour.)"

"We have never done business with [Member Name Removed], or inspected any address associated with him. We do not know why he has targeted our company as he has rebuffed all attempts to get more details as to why he rated us the way he did. Nothing about this review is accurate, date/address/fee/client. We were able to find a phone number using White Pages, Google and Linkedin but upon calling [Member Name Removed] and introducing ourselves, he hung up the phone. He has apparently also ignored all efforts from all parties for further clarification. Since we can prove we have no record of [Member Name Removed] or inspection at the property, we have to conclude the review is bogus."

"The scheduled 8.30am inspection on August 7th 2014 was started at 8.20am. It was completed at 2.40pm for a fee of $425. The 51 page Full report & 15 page Summary report took a further 5 hours to compile, and was emailed to the client at 9.18pm later the same day. Prior to this written compliant via Angie’s List, we had not previously been contacted by this buyer about this concern. There were many defects and concerns with this older home (built in1987) and per the Standards of Practice of a visual inspection, these were noted in the reports. In the 15 page summary report of defects and concerns Gary stated: Sunroom : Floor : Areas of Concern 9.3 - The floor in the sunroom is out of level. There is about a 2% slope toward the windows at the right side of house. This sunroom is an addition. There are visible cracks in the gypsum walls at the right rear corner. These cracks indicate movement. There are gaps in the grout joints at the family room side and master bedroom side of the sunroom floor. The window adjacent the master bedroom side is not plumb and has damage to the jamb. There is no indication that this movement is structurally threatening, but a second opinion from a structural engineer is recommended. We are not privy to the report from the structural engineer, assuming they hired one as recommended."

"The facts. The buyer, who was standing next to Gary when this shutter collapsed and shattered on being touched, has verified that is exactly what happened. No force was applied at any time. The seller, Whelan, told them on the day "not to worry about it as her son had climbed on them and they had already had to replace one they knew he had broken. " She later stated the same in an email. Her use of the phrase " this is not a grudge report" is interesting, as this claim was only made after they received the 10 page summary of defects and issues with the home they were selling, which cost them thousands of dollars off the sale price of the home. (The buyers still bought this home.) We have months of email correspondence with this seller, and had sent her claim through our insurance to handle as any professional company would have done. Most sellers are unhappy with our inspection as Gary is very thorough but this angry seller has chosen not to wait on the insurer's decision but to rather slander us on social media. We never allow disgruntled sellers to attempt to intimidate or affect our inspections or reports. It is obvious that a $300 claim is not the motivation for this rancor and unfair review."