Approved Pro
Absolute Pool & Spa Care Inc
Pool and Spa Servicing, Pool Sales Construction and Installation, Pavers and Hardscaping Service,
About us
Member of The Association of Pool & Spa Professionals Genesis 3 Design Group Service Certification CPO Certification (Certified Pool Operator) CMS Certified (Certified Maintenance Specialist) CST Certified (Certified Service Technician) Forsyth County Chamber of Commerce Georgia Chamber of Commerce Certified Pentair Service Center Certified Jandy/Zodiac Service Center Certified Hayward Service Center Certified Raypak Service Center Absolute Pool & Spa Care is committed to excellence in swimming pools and spas. Wwe prove this by sending each of our technicians to several training seminars throughout the year. Hours of operation are Monday-Friday, 9:00-5:00. A live person is there to answer the phone when you call. We show up at your house on the scheduled day of service. We call you when we are on the way, so you can go about your day-to-day businesses without wondering when we are coming.
Business highlights
Emergency services offered
24 years of experience
Services we offer
Pool & spa-renovation, maintenance and service. Deck pavers. Salt water pools. Pool closings & openers. Acid and chlorine washes.
Services we don't offer
Building pools, above ground pool work and painting of pools.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 9
Assorted photos uploaded by Absolute Pool & Spa Care Inc
Reviews
4.896 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 2% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 96 reviews
Janet L.
Aug 2025
Pool and Spa Servicing
Absolute installed my liner in February 2023. It has continually slipped down from the top, only to have it pulled back up again and again over the years , by another company, time after time, as I got tired of the excuses given as to why it was slipping, and why it could not be fixed. They also installed a new drain, which buckled all around the drain, shortly after it was installed. Put several calls into the owner after this installation happened for an answer, or a repair. He never returned any of my calls.
Response from Absolute Pool & Spa Care Inc
"Hey, Ms. [Member Name Removed]. Thank you for your review and we apologize that you are having issues with your liner. In regards to your post though, there are many things that are not lining up that we would like to get confirmation since these statements don't seem to be in line with what we have documented and recorded. The last time we have heard from you was in September of 2024. Luckily all of our phone conversations are recorded and we know that you only called about a filter cleaning at that time. The last time we had a conversation with you on the liner was in January 2023. As you stated, you have had another company come out to pull the liner back in it's tracks, but yet we are being blamed for it popping back out. We only came out 1 time in January 2023 to pull a very small portion in it's track. If it happened again, we would have been happy to come back out and put it back in place. We would have added an extra layer of protection to make sure it didn't happen again since it sounds like your liner track (not the liner) has become damaged, distorted, or agape which is causing the liner to pop out. In regards to the owner never calling you back, we went through all of the phone call recordings and didn't find one phone call where you asked for a specific person, including the owner, and you weren't called back. You always received a return call. We will be happy to help you out, but their are many discrepancies in this post that is quite unfair and inaccurate. We have left you a voicemail and we hope you call us back so we can do what we can to have you smiling. Thank you!"
Tom Q.
Jan 2021
Pool and Spa Servicing
I was in a jam and Cole patiently talked me through everything I needed to consider in planning a resolution to the problem. He did it all from afar on his phone on multiple calls. He genuinely cared and wanted to give me peace of mind - he improved an already great perception of Absolute Pool and Spa Care and its team members. In fact Cole was willing to leave his home and come to my aid if it was needed on a Sunday afternoon and he did it with such class and enthusiasm. I am a big fan of this company and you will be the first I call with service needs when they arise!!
Chad D.
Jan 2021
Pool and Spa Servicing, Concrete Repair
They came out the same day and did an extremely thorough job. Really loved working with these guys!
Response from Absolute Pool & Spa Care Inc
"Thankyou so much [Member Name Removed] for your kind review. We truly appreciate the opportunity to serve you and hope you choose Absolute Pool & Spa Care again."
David B.
Nov 2020
Pool and Spa Servicing, Concrete Repair
Over the past winter they were called to drain, disconnect and clean-which went well. When spring came they came out to reconnect, clean, fill and treat-he is where problems started with their technician. I had to call then out three times because if many leaks where several things were never reconnected. The technician obviously didn’t know what he was doing. And then I get a call from their office to charge me for the trip charge and his time, I told them what happened so they call me again a week later to say to pay the invoice. I would never use again-certainly unqualified people to do the work.
Tim B.
Jul 2020
Pool and Spa Servicing, Concrete Repair + 1 more
Unresponsive untimely
Glenn F.
Nov 2019
Pool and Spa Servicing
Cole and Andy, the technicians that came out to do the service did excellent work. They are very customer driven. The entire team and Absolute Pool and Spa is very professional and responsive. Brittany always does a great job of customer follow up. One of the best service companies I have ever dealt with. Thanks so much. Glenn
Response from Absolute Pool & Spa Care Inc
"Thank you so much for your review. We are so happy you are please with the work from Andy and Cole. If you need anything else, please let us know."
Joel O.
Nov 2019
Pool and Spa Servicing
We have had Absolute Pool and Spa caring for our pool for over a year now. It started with work on the pump and filter equipment, and that was done by Junior. He was extremely knowledgeable and professional, and did a fantastic job in working with the Concrete crew that were repairing a sinkhole that affected our pool area. We were so pleased with his service that we hired Absolute Pool to clean and maintain our pool on a bi-weekly basis. That work is done by Maddie, and she is absolutely fantastic. She always calls prior to coming onsite (so that we can put up our dogs and they won't get out), she always checks in and explains what she has done, and the pool has NEVER looked better. And the price is quite reasonable, compared to other companies in our area. We will be using Absolute Pool and Spa for our pool maintenance and repairs from now on!
Gale S.
Oct 2019
Pool and Spa Servicing
No one ever called us
Doug K.
Jun 2019
Pool and Spa Servicing
Sean Campbell from Absolute does my weekly service and he has done an amazing job! He is always easy to talk to, answers all my questions and is very thorough! My pool always looks perfect because of Sean and Absolute!
Cheryl A.
Jun 2019
Pool and Spa Servicing
Sean came out to do the cleaning. He's punctual, efficient, courteous and made sure all my questions were answered. When I called him back because I remembered a question he was already down the road and turned around to look at a something I was concerned with. He went the extra mile and I really appreciate it. Cole came out to look at the equipment. Also punctual, efficient and courteous. Spent a lot of time going over and explaining function of equipment. I called to ask him specific questions about the heater. He took my call immediately and was very thorough in his explanations. May be a bit pricey, but we've used others in the past and you get what you pay for! We're very happy with them!
Alan B.
Jun 2019
Pool and Spa Servicing
Guys take good care of us and we would recommend them.
Kellee L.
Jun 2019
Pool and Spa Servicing
Sean does a fantastic job. My pool looks amazing. He spends as long as it takes to make it look perfect. He even came back the next day to check on it (at no charge). Sean is polite and very professional. Also very responsive on text. Always responds within minutes. We are new with this company and I have been nothing but extremely satisfied, thanks to Sean and the ladies who answer the phone!
Sharon K.
Jun 2019
Pool and Spa Servicing
This company is too far from my location. They will not come to Neeton County.
Response from Absolute Pool & Spa Care Inc
"Im sorry that we dont service that far south. With us not servicing your pool, is there a reason you gave us a "D"? We take great pride in our ratings and our duties to get good ratings so a poor score looks negative on us so we are curious why we received a poor service rating when no service was provided."
Dandelion D.
Jun 2019
Pool and Spa Servicing
Sean was excellent and does a fantastic job! He is extremely knowledgeable, polite, professional and the pool looks awesome! Thank you so much!
Glenn F.
Dec 2018
Pool and Spa Servicing
Excellent work by the technician (one of the best in any industry I have ever worked with), Mr. Junior Richardson. Very knowledgeable and thorough. And he would personally answer emails. Great service. And Britanny on the phones provided great customer call handling. A very customer driven organization. And have been using them now for 4 years. Thanks so much.
Response from Absolute Pool & Spa Care Inc
"Thank you so much for the review [Member Name Removed]! We are so glad you continue to use us and we truly appreciate your business. We will make sure to pass this review to Junior and Brittany to let them know of the good work they are doing. If you need anything, please let us know."
Patryce H.
Aug 2018
Pool and Spa Servicing
Excellent work. I highly recommend this company for pool repairs.
Robin F.
Aug 2018
Pool and Spa Servicing
he fixed it, but main circuit boards are expensive.
Dandelion D.
Jul 2018
Pool and Spa Servicing
Amazing! The workwanship and detail provided was beyond expectations. A great company! Look no further! You will be very happy with the money spent for what you get! And the customer service is outstanding!
Response from Absolute Pool & Spa Care Inc
"Thank you so much for your review! We definitely appreciate you allowing us to serve you you. If you need anything, please give us a call."
SAM B.
Jan 2018
Pool and Spa Servicing
Our pool was badly in need of replastering and replacement of the stone coping.After receiving a number of estimates I selected Absolute Pool and Spa because of their excellent reviews on Angie’s , a very reasonable estimate from Mark ( the owner ), and the quality of workmanship I observed at several of their recent renovations I visited. The entire project went smoothly from start to finish and the results far surpassed my expectations. The new stone coping matches the old stone deck perfectly . The pebble-tec finish is beautiful and resulted in exactly the water color I wanted. I was particularly pleased with the company personnel I dealt with from Sandie in the office to the crew which worked on my project ( Josh Fisher, Josh Tatum and Andy Pickle ).Everyone was very professional and extremely pleasant to work with. This is an outstanding company and I would not hesitate to use them again or recommend them to friends.
Joe W.
Dec 2017
Pool and Spa Servicing
Fast, efficient, knowledgeable, friendly, fairly priced.
Bill T.
Nov 2017
Pool and Spa Servicing
Great as always.
Kirk O.
Nov 2017
Pool and Spa Servicing
Technician came out initially, as promised, and we went over everything needed. He called me a week later, saying he was still working on my quote, but I never received anything after that. I followed-up in email and with a phone call in late August, stating my disappointment. I got one more call days later saying they were still trying to "source the parts." Then never heard back. That was 3 months ago. They dropped the ball, did not proactively communicated with me, and I still have a hot-tub that doesn't work properly and needs parts. I also never received 10% off my initial service call, as promised, being an Angie's List member. Very disappointed.
Isabelle L.
Oct 2017
Pool and Spa Servicing
Josh arrived on time and spend more than an hour to take us through the maintenance of the pool of our new home. He was patient and answered all our questions.
Deana S.
Sep 2017
Pool and Spa Servicing
The very pleasant lady Sandy in the office is a gem to work with. She is always kind and helpful. Junior was the tech that came out. He is always professional and great to work with. It is so nice to deal with a company that has caring employees. Thanks for always helping us out!
Charles M.
Sep 2017
Pool and Spa Servicing
They were fantastic
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Absolute Pool & Spa Care Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Absolute Pool & Spa Care Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Absolute Pool & Spa Care Inc does not offer free project estimates.
Yes, Absolute Pool & Spa Care Inc offers eco-friendly accreditations.
No, Absolute Pool & Spa Care Inc does not offer a senior discount.
Yes, Absolute Pool & Spa Care Inc offers emergency services.
Yes, Absolute Pool & Spa Care Inc offers warranties.
Absolute Pool & Spa Care Inc offers the following services: Pool & spa-renovation, maintenance and service. Deck pavers. Salt water pools. Pool closings & openers. Acid and chlorine washes.
Building pools, above ground pool work and painting of pools.