In October 2017, 360 Painting of North Georgia painted the exterior of our house, and at first, it looked good. However, after less than three years, the paint failed on the trim below the roof line in several areas. I called the company to see what could be done, and on October 6, 2020, the owner, Rich Groark, and Drew, an employee, came out for an inspection. Rich took pictures of the affected areas and recorded details from the leftover paint containers. He said he'd consult with his Sherwin Williams representative and get back to me in a day or two. After eight days with no response, I called the company and left a message for Rich. No response. I called again on October 16 and was given Drew's cell phone number. My call wasn't returned. I called again on October 19, was given Rich's cell phone number, called and left a message, but again, no response. In summary, I paid this company over $4,900 for an exterior paint job that lasted less than three years, and gave them a chance to fix the problem, and they were unresponsive. I think that tells you all you need to know about 360 Painting of North Georgia. Update: After I sent this review to the Better Business Bureau on 10/21/20, they forwarded it to 360 Painting, and Drew called me immediately, asking what he could do to make it right. I said no thanks, based on my initial experience with their company, I would hire another company to fix the problem. And that's what I did.