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Pro Masters Plumbing
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
We are a local family owned and operated plumbing company specializing in Residential service and repair with over 20 years experience in the Plumbing Industry, an A+ Rating with the Better Business Bureau and thousands of satisfied customers. We pride ourselves on having a quick response, providing the best products for your money, and most importantly satisfied customers!
Business highlights
16 years of experience
Services we offer
Gas and Tankless), Main water line replacement and repair, Water Heaters (Electric, etc., faucets and fixtures, frozen pipe repair, polybutylene pipe replacement, remodeling, sump pump installations and repairs, toilet repair and replacement, whole house re-pipes
Accepted Payment Methods
- CreditCard
Reviews
4.826 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-25 of 26 reviews
Carl J.
Feb 2020
It went great, they were prompt and everything is done/
Linda B.
Aug 2019
Awesome! Listen to my concerns, gave me options to resolve the issues. Kept me informed on status (parts had to be ordered). Called me the day before work could be completed to confirm the time, called when on the way to my home for repairs.. Chris and his wife were very pleasant and professional. Call them if you want an outstanding job with reasonable price along with excellent customer service by a HOMETOWN company. They will definitely be called again for any other plumbing issues I may have .
Ralph H.
Dec 2017
they did more damage to toilet than fix,they stopped bottom leak but caused insides to run on and broke the water shut off valve then they conned me into buying a pressure reducing valve nthat I didn't need since my water line aleady had a valve installed and obscured behind washing machine so now I have two on one line they lie and cheat to make more mony to get you to buy things you don't need,i had to hire another plumber to fix what they tore up so also they asked for my credit card so they could refund me 100usd,found out they withdrew 100usd from my account with out permission so I'm having the bank investigate,may be charges looming,so USE CAUTION DEALING WITH THEM
Response from Pro Masters Plumbing
"Mr. [Member Name Removed], we were upfront with all the procedure and prices before doing the work that you authorized. We tested your pressure and it was at 110lbs of pressure and showed it to you. If there was a regulator, the pressure would not have been that high.We even gave you the opportunity to decline having the pressure regulator installed. You said “ no go ahead”. Once we had left (with your signature on the invoice) you decided to call and complain about the price but not the service..because as you stated, “I’m Happy with the service but not the price”. Because we care about our customers satisfaction we offered you a credit of $100.00 but it would waive all warranties. You agreed, in writing. When you called to say you had been debited the $100 instead of credited, we did our due diligence and contacted our bank to make it right. However they show it as a credit. We called and asked you for proof that we could take to them to correct. You have yet to provide that. You then called to say the toilet was broken. Our technicians test all their work before leaving the job site and everything was working as it should when we left your house."
Joe F.
Aug 2017
outstanding job
Tammy B.
Jun 2017
The person who answered the phone was friendly. The tech was really nice. He relit the water heater no problem. He then suggested the storm from the night before probably knocked the flame out. Rocks and debris had gathered around the base of the water heater blocking the vent . He said that he would move all of the debris and drain the tank, but if I had any problems to call. I wish I could remember names because it was great working with them. I would definitely call this company again!
John C.
Apr 2017
Friendly, prompt service. Professional. Clearly defined issue with spigot and presented options.
Barbara E.
Feb 2017
The service provided was excellent. Chris arrived on time, demonstrated expertise, and completed the work in an efficient and highly professional manner. Pricing of the service was very reasonable.
Chris L.
Feb 2017
Fast to reply back and set up a time that worked for me. And the work was just as fast. My wife was the one at home and she enjoyed the company. She said they made it feel like some friends were there helping with a house project. I will be hiring them for all future plumbing issues and improvments.
Kat H.
Feb 2017
Great as always! We have been using Pro Masters Plumbing for years and will continue to do so. We recommend them to all of our friends and family.
Cody A.
Feb 2017
it was smooth easy and very affordable seeing that i needed a brand new one and he helped us all the way through getting it and putting it in what we needed to make our hot water right in the whole house.
Deena D.
Feb 2017
I can't say enough good things about Pro Master's Plumbing ! Top Notch work !
Shera S.
Feb 2017
Great! Very professional and knowledgable!
Greg P.
Jan 2017
The work was done on time and in a professional manner. I would definitely use Pro Masters Plumbing again.
Keith W.
Jan 2017
Very positive experience from scheduling to arrival, and then to completion. If you are looking for competitive price with quality honest work, Promaster is the company to choose.
Charles S.
Jan 2017
Very smooth.
Brian S.
Jan 2017
Very well. Had to assemble the vanity, install sinks in granite top, install faucets, setc toilet...turn key job!
Brian S.
Jan 2017
Great. Kept appointment, worked fast, and completed the job. True professional
Martine S.
Jan 2017
From start to finish Chris and Jeni were responsible, thorough, friendly, quick and knowledgeable. The husband wife team were very respectful and took the time to explain exactly what needed to be done to correct our problem and get our water heater properly installed. The fact that our old water heater managed to last for 27 years is a testament to the brand, A.O. Smith, which is the brand they also installed. We couldn't be happier with their service and they are now our go-to company for all our plumbing needs. In a word, they are fabulous! They are knowledgeable, customer service oriented and a joy to work with. We highly recommend ProMasters Plumbing!!!!
Brad R.
Jan 2017
My husband and I can't say enough great things about Pro Masters Plumbing and the quality of service they have provided us over the years. We have found their rates to be competitive and their level of service to be exceptional! No job seems to be too big or too small. We refer them to all of our family and friends. It's been really wonderful to find a skilled plumbing company that we can trust.
Brad R.
Jan 2017
My husband and I can't say enough great things about Pro Masters Plumbing and the quality of service they have provided us over the years. We have found their rates to be competitive and their level of service to be exceptional! No job seems to be too big or too small. We refer them to all of our family and friends. It's been really wonderful to find a skilled plumbing company that we can trust.
Brad R.
Jan 2017
My husband and I can't say enough great things about Pro Masters Plumbing and the quality of service they have provided us over the years. We have found their rates to be competitive and their level of service to be exceptional! No job seems to be too big or too small. We refer them to all of our family and friends. It's been really wonderful to find a skilled plumbing company that we can trust.
Bill B.
Jan 2017
Toilets were cleared after heavy use during Thanksgiving. Was getting a new washing machine and the 25 years faucets were leaking when turned off. Serviceman had to remove part of wall to get to pipes and install new ones. Installation was quick and very good cleanup afterwards.
William C.
Jan 2017
Very fast and up to date tank.Nice to know we have a family owned business to turn too.
Leigh R.
Jan 2017
When I called I spoke to Jeni she was very helpful on scheduling my appointment. Chris was the technician that completed our job. He was very nice and the work done was just what we had discussed. He left the area neat and clean. I would highly recommend pro masters plumbing
Sarah H.
Jan 2017
Awesome! They were professional and punctual, I would most definitely hire ProMasters back for all future plumbing needs!
Licensing
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FAQ
Pro Masters Plumbing is currently rated 4.8 overall out of 5.
Pro Masters Plumbing accepts the following forms of payment: CreditCard
No, Pro Masters Plumbing does not offer free project estimates.
No, Pro Masters Plumbing does not offer eco-friendly accreditations.
No, Pro Masters Plumbing does not offer a senior discount.
No, Pro Masters Plumbing does not offer emergency services.
No, Pro Masters Plumbing does not offer warranties.