LC Analytics
About us
LARGE COMPANY ANALYTICS WITHOUT THE LARGE COMPANY OVERHEAD! Looking to support small and medium businesses or entrepreneurs providing insightful data analysis on their business initiatives and business strategies. Survey creation and results analysis, defining areas that affect success and business sustainability. Identify target audience to maximize go-to-market strategies and campaign initiatives.
Business highlights
Services we offer
Analysis for; Call center activity, First Call Resolution (FCR) and Average Handle Time (AHT) analysis. Website survey creation and analysis of customer feedback and various social media outlets. Voice of Customer (VOC) and Voice of Employee (VOE). Dashboard reporting of sales results, vendor performance. KPI creation, data mining, data cleansing, database management.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Zelle
Licensing
State Contractor License Requirements
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