Braswell Construction Group Inc

I found Braswell Construction on Angie's List read the good reviews of them.  I called and left a message after business hours one day and Chris Braswell called me back early in the business day the next day.  I told him that I had a leak and would like for someone to look at it to determine the problem and give me an estimate.  He came out the same day and looked and determined that it was flashing needing caulking and fixed it himself at that time.  He also took before, during, and after pictures and sent them to me, along with a report so that I would have documentation of the repair if I ever needed it.  After my experience with Braswell Construction, I can understand why they have an excellent rating on Angie's List and will definitely call them again if I have other roofing problems.

Chris is fantastic to work with.  Since he has a design background, he also gave me some good ideas and tips.  I was comfortable with each crew he sent out and they were all willing to do anything it took to make sure I was satisfied.  Work was done when they said it would be done.

During one of the big rainstorms last Spring, the ceiling in my rental house's sunroom collapsed.  Upon further inspection, we found that the entire roof was completely shot.  I called 3 contractors to come look at the house to see what needed to be done with the roof and the sunroom.  I got 1 completely ridiculous offer for $21,000 from a guy who didn't even get on the roof, was stood up by one roofer that didn't even make our appointment, and Chris Braswell was the last to come give me an estimate.

Chris came out to give me an estimate on the roof, and I knew immediately he would be the one I used.  He took the time to get onto the roof and really look at the problem, explain and educate me on what I needed, and very patiently answered all of my questions.  Once he gave me his recommendation, there was no pressure to use him and he didn't charge me any estimate fees.  

He was very frank in that he recommended that I call the insurance company to see if they would replace the roof due to hail damage, but he was sure to tell me that it was a long shot.  He was right, and the insurance company turned me down.  Throughout the whole process, he was there with me dealing with the adjuster himself, even walking around the roof with him.

After the insurance turned me down, he gave me an estimate and gave me plenty of time to think about it.  The work on the roof was completed 3 days after I gave him a green light.  The gutters took a little longer, but it was fine because they weren't necessarily an emergency like the rest of the roof.  Chris was always available to talk to through phone, text, or email.  He always returned my calls.

I really enjoyed meeting and working with Chris and his team.  I felt like I could trust him and that he had my best interests in mind.  I have already set up another meeting with him to give me an estimate on finishing the basement at my residence.  I haven't even asked anyone else to come because I believe he will give me a fair price and do the work well.

a

Great job.  Stands by his work.  Excellent service.

Chris and his team were very professional from day one. Keith our company liasion was very detail oriented. He sat down with us and explained what we should expect during the construction. Keith met our insurance adjuster to answer any questions they may have. After the adjuster approved the insurance payment, we sat down and discussed what the job would entail, how long it will take and what the cost would be. There were no surprises. The team of roofers worked until dark each day. They did a great job in cleaning up when they completed the job. Keith and Chris were diligent about contacting us for any changes in plan or questions that my have come up during the construction process. A great experience. I would highly recommend!she

Home experieced hail and wind damage during a recent storm. Braswell performed an inspection, provided a description of the damage and walked us through the process of submitting a damage calim through the insurance company. When the insurance adjuster arrived for the inspection, Braswell was there to help ensure that all of the damage was captured in the inspection. Upon receiving a low repair estimate from the insurance company, Braswell worked thrugh the insurance company to help  adjust the estimate to a structurally sound repair. After receiving an adjusted estimate, Braswell walked us through the options and scheduled a repair date. The work crew provided a dumpster for the old roofing material and staged the shingles. They showed up the next day and finished the work in a single day. Prior to the start of work, we worked through some peculiarities with our landscaping. Throughout the entire process management and crew were courteous and professional. Management then walked us through the process of submitting the claim for finished work to the insurance company and further check endorsement with the mortgage company. We did not experience any of the problems with Braswell that mahy of our neighbors did with their contractors. This company is very highly recommended.

We were leaving on vacation, but  knew Charis personally, when we came back, house was re-roofed, and they had already started painting. Greta job, never had any problems!.

When I'm in the market to buy a product or service I appreciate reading what other consumers have to say. So now I am more than happy to contribute by recommending Braswell Construction Group to anyone contemplating a home improvement project. Having heard many horror stories over the years and experiencing them myself with previous contractors, it's comforting to know that there's a company I can trust. The fact that this group offers a wide range of services is an extra bonus. We first met BCG when they installed the siding and roofing on our house. They completed our project quickly and exceeded our expectations. So when we needed work done to our gutters, hvac, and backdeck, we knew BCG was the company to call. Not only was the work done to my satisfaction each and every time, but it was completed within the agreed timeframe and for exactly what we were quoted. In addition, the salesmen and workers have always been very professional, courteous, and have cleaned up when finished. I guess the best recommendation I can give is that I won't hesitate to call BCG for any future project I have for my home. It is so nice to know that there are some companies out there that care about their clients and will go the extra mile to make sure they are happy.