Braswell Construction Group Inc

It was fine.  The workers were good and the roof held up.  There was no additional and I did not pay anything more than the Big Deal offer.  I would consider them in the future.

my first contact was with jody he was the best explained the prosess and walk me through start to finish the roofers arived on time and did a very good job by the time i got home from work the job was done and they left no mess it was the best expreance i have ever had with a constrction company

Russell stood by me through a couple of visits from my insurance adjusters who were assessing storm damage to the roof of my house. His estimate for the needed repairs was timely and clearly the low bid. Installation hit a rain delay the first scheduled day but the crew came early the next day and had the job done by 6 pm. Installation and cleanup was highly professional. Russell's followup inspection was very helpful as he explained how the chimney flashing was replaced and sealed in place.  He also explained how valleys were sealed against leakage, another concern I had.

I was not pleased with my overall experience with the salesperson I dealt with. The job was done quickly, but not as asked. Friendly conversations with sales only lead to lack of follow through over and over again. Weeks of finishing billing processing delay. Some ethical practices were very questionable. End of job clean up/detail reconciliation never done. A mess was left for me to take care of with the expectation that I hire someone they recommend to do it. Inexcusable.
I spoke with the owner long after the job was finished and he did offer to send someone out to finish up and take care of issues. He seemed very reasonable and kind, as the salesperson I dealt with seemed at first. At least he did offer, I did not accept. I prefer taking care of it myself at this point due to lack of trust. Hopefully my experience with Braswell Construction Group is a fluke and the majority of their dealings are as stellar as other reviews that I have read.

They were done in a day.  They brought the dumptster the day before and put on the side of the house.  When I left that day, they had started at 7 am and when I came home that evening; they were finishing up. They cleaned up after themselves. The roof looks remarkable.

Jody was great!
We were able to fit upgraded shingles in our budget, and he worked directly with the insurance adjuster on our claim. Originally, the insurance company stated that the fence only needed to be repaired, but Jody assisted us in getting part of the fence completely replaced! We even got a great deal on them replacing the rest of the fence!
All three jobs were completed fast, and look wonderful!
It was so nice to have a one-stop shop for all of my needs. I did not want to juggle roofers, painters, and a fence person.
 
I already have some more projects in mind for them to take on!
Thanks Chris and Jody!
-- Adrian Barkman

It turned out well. I would say that it was done within the day. They are very professional.

Roof was the first task. We made the contract on a Thursday and the crew was there at 7 am on the following Monday. Work was completed in one day and the cleanup was immaculate. I found only one nail on the ground afterwards. The quality of the work left nothing to be desired. This was NOT due to an insurance claim but only because the roof needed to be replaced due to age.
The gutter/leaf guard task was next. Also went without a hitch. These people took care of fascia and soffit repairs as well. I found a couple of additional areas later that needed to be repaired and those were done as requested.
Our front porch railing had a few spindles that were rotting as well as the bottom of one of the posts so I asked for the whole railing to be replaced and the post to be fixed. The railing was replaced and the one post was not only repaired but the other two posts were fixed to imitate the the looks of the post that really needed the repairs. A nice touch.
I had contacted the company via Angie's List e-mail on a Sunday afternoon and already the same evening Russell called me back. He came by on Tuesday to take a look at what we wanted to have done and on Thursday we decided to go with Braswell Construction for this project. Russell was well-prepared when he came by and the quote was in the expected range. Work was done very professionally and on schedule.

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Contractor arrived. Inspection ok. However, since the replacement, the shingle seems to be loose and needs repairing again.

The owner was very helpful and seemed knowledgable. He offered information about the roof which was appreciated.

Crew arrived on date/time scheduled and worked harder than most workers I have seen. They completed the job in one day. Very respectful to both me and my wife, have already planned an additional project, without hesitation!

It went great! We were very impressed with the quality and craftsmanship. The job took a little longer than what was told at beginning but it was raining a lot when trying to get this all done. The crew was very professional and easy to work with so we could get everything just the way we wanted it! We can't wait till we are ready to do some work on the inside of the house. Going to be calling the guys at Braswell to make sure we get the best work for a great price!

The cottage looks far better then it did prior to the water damage and they work was done very professionally.

Update: Braswell construction has contacted me and they want the opportunity to make this situation right.  I am willing to let them do that.  They have taken appropriate action in this situation.  They will be returning to my house soon to redo our estimate and prove they care about their reputation.  I will update again soon.  

The person that did the estimate would not ever contact me when I called or texted.  Talked with the owner several months later.  He said he would have the person call me and that he thought the person was a good employee.  The employee never called me, only texted me.  I told the employee I thought he should call me but I never heard from him.  They lost my business.

It was late and the evening when my washer overflowed - they were very quick to arrive at my home and took care of every detail to help me put my house back together. They were extra careful with my belongings and everything was put back together just like they found it.... given the issue we had with water in our home Braswell made this as pain free as possible and worked directly with my insurance adjuster - I would highly recommend them to any of my friends or family!

Very professional and provided as promised when promised.

They came within a few weeks after I purchased the "Big Deal" and the service was okay. They guy that came out he was super nice and did a good job. He then give me a follow-up and it took him four days or more for him to get back to me.

Jody and Braswell Construction setup a time to come back to take care of the problem . They made sure we would not have any problem with musty odors, made the claims process easy. Thanks to Braswell Construction Group what could have been a very stressful situation they turned it into a stress free situation

It went pretty smooth. He did exactly what he said he would do.He replaced the microwave. Switched the cabinet doors. Had the wlls repainted. Plus a few more items that needed to be fixed.

Chris was professional and knowledgeable.  I received a thorough report of what Chris found after inspecting our roof.  He secured a few loose shingles and did some resealing.  I appreciated that Chris did not give us the hard sell in regard to purchasing additional services from him.  The only minor disappointment was that he didn't sweep the pine straw off our roof; however, he did remove some small, dead branches that were on the roof.

Jody Gentle from Braswell Construction is one of the nicest people, I just wanted to kiss him on the cheek. He came and checked out every detail of my roof. When I called the insurance company to set up an appointment, Jody was right here when the insurance adjuster came to check the roof. The dumpster was here on Thursday morning and the shingles that afternoon. Before day on Friday I could here the guys coming to replace my roof. They did a fantastic job, and they also cleaned up everything so well. I am very pleased with the finished product. Jody was even here Friday morning checking things out and making sure everything went well, I really appreciate that. I just could not believe all this was done in a week. Thank you!!! I am already telling my friends and family about Braswell Construction and the great work you do. My neighbor talked very highly of Braswell Construction also, that's what convinced me to go with this company. Thanks again, Vernice Stewart

Replacing several thousand feet of cedar roof is a challenge, since it's not easy finding companies with plenty of practice in this difficult material.
After making my short list of roofers who showed cedar work on their Web site who were Angie A's, Kudzu 5 stars, and BBB A+, I let the job to Braswell Construction. Their presentation was topnotch, and they were highly competitive on price.
Owner Chris Braswell spent plenty of time at the house to make sure he understood exactly the look and feel we wanted to achieve. He spent hours at the house the first day to make sure his cedar team knew exactly how the finished mansard roof was to look, and came by twice more to work with his crew on the treatment of the tricky areas like the pocket windows.
His cedar team were true craftsman. When a passerby on the street points up the driveway at the new roof and shouts "Awesome!" at me, you feel like you made the right choice.
I see below that he's posted some pictures of the job on my Dunwoody house.

They were very good. We didn't pay any additional costs other than the big deal amount. They guy who came out was really helpful, he was a creative problem-solver and he did a great job.

My initial contact was with Mr. Jodie Gentile of Braswell Construction Group. Mr Gentile was very thorough in his explanation of what I should expect. Mr. Gentile worked closely with me to insure that I was getting the best deal within the guidelines of the estimate given to me by my claims adjuster. He managed to get me the best possible roofing material and he furnished new down spouts for my gutters even though my insurance adjuster didn't.On the day of the service he had sent enough people to do the job. They not only had to put a roof on the main house they put one on my storage house in my back yard.  I was very pleased with Mr. Gemtile's professionalism and the way he handled himself. After the work was done they cleaned up the area and then they leftt the whole job was finished in about 6 hrs.

A few days later the gutters were installed and this crew was just as deligent as the roofers. With out the expert help of Mr.
Jodie Gentile I doubt if everything would have went as smooth as they did. It gives me great pleasure to say that I would
highly recommend Mr. Jodie Gentile and Braswell Construction Group to any that is looking for a honest and hard working
company.
Respectfully:
Edward A. Malcolm
(404) 669-9040
P.S. - Feel free to call me anytime, if you want a more personal recommendation.
 

Geoff inspected the roof and advised that sealing around vent should work until roof needed replacing, only a few years away.  He inspected all the other vents as well, and would not accept a fee.  Very professional.  Will definitely use Braswell for future roofing needs!