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ServiceMaster by Lovejoy

4.0(
4
)

Carpet Cleaning, Floor Cleaning and Waxing, Flooring Sales and Installation,

... +13 more

About us

All our technicians are licensed and bonded and have all had background checks. We are a 24hr emergency disaster restoration company.We have 20 employees and our franchise has been in business for 18 years. We accept all major credit cards, cash or check.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

There is not much that ServiceMaster WON'T do. Carpet cleaning, hardwood floor cleaning, any hard surface floor cleaning, house wide cleaning, dryer vents and duct cleaning, mold remediation, fire and water restoration, repairs, upholstery cleaning, commercial and high rise carpet cleaning

Services we don't offer

Carpet dye Plumbing commercial hood vents electrical

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Write a review
Showing 1-4 of 4 reviews
Megan F.
03/2020
1.0
The employees doing the work for ServiceMasters are pretty responsive and do a good job. The admin part of this company is a NIGHTMARE. They are incredibly unprofessional, uneducated, and have no idea what they are doing. Don’t walk, RUN away from this company. There are many out there- don’t put yourself through ****!
Description of Work: Water mitigation/pack in and pack out
Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$6,000
Response from ServiceMaster by Lovejoy
Here are ServiceMaster we pride ourselves in having multiple graduates from many large Georgia Universities. Education level notwithstanding, you still owe for services rendered at your home, for which you have been paid and instructed by your insurance company to forward to us for payment. I understand that it can be difficult to navigate the world of Insurance payments, which is why we have reached out multiple times to help you resolve your debts owed. We have a signed Certificate of Satisfaction for our completed projects at your home touting the excellence our crew members. It can be hard to write a check when you have unexpected money in your account, and I can fully understand how this may make a person upset. When your insurance company transferred our approved payments into your account to pay your debts to us, I'm sure it felt great! However, when entering into a contract and accepting services (which were rescheduled on multiple occasions, at least once very last minute and after hours at your behest) it is poor form to in turn blame the administrative staff for attempting to collect a debt owed. After all, how are we to continue to pay our employees if we cannot count on our customers to pay their bills? I appreciate your review, while I respectfully say that it is unfounded negativity. We look forward to receiving your payment soon and closing out your account.
Heather M.
09/2017
5.0
carpet cleaners, flooring contractor, floor cleaning
  + 1 more
It went really well. Matt and his staff kept us in the loop and worked diligently to get our facility straightened and ready for service.
Description of Work: Water damage in our church bathroom, hall, and fellowship hall. They extracted water and dried the structure and performed construction services. There was a time crunch on our side because of our homecoming service.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joshua D.
09/2017
5.0
carpet cleaners
  + -1 more
Service master by lovejoy did an outstanding job cleaning my carpet. They were punctual and extremely helpful in answering any question I had. I will definitely use service Master by Lovejoy again and I highly recommend their services.
Description of Work: I had service master come out to my house and clean the carpet in the living room, hallway, and three rooms.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Samara S.
09/2017
5.0
carpet cleaners
  + -1 more
I was very pleased with Servicemaster by Lovejoy. My carpets look and feel brand new. I will definitely be using them again.
Description of Work: I needed my carpets cleaned throughout my home. I had a lot of pet stains and high traffic areas that were pretty bad.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    700 BLACKLAWN RD SW, Conyers, GA 30012

    http://servicemasterbylovejoy.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded
    Insured
    Licensed*
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Flooring Sales and Installation,
    Oriental Rug Cleaning,
    Biohazard Remediation,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Pressure Washing,
    Air Duct Cleaning,
    Window Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning

    FAQ

    ServiceMaster by Lovejoy is currently rated 4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    ServiceMaster by Lovejoy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, ServiceMaster by Lovejoy offers free project estimates.
    Yes, ServiceMaster by Lovejoy offers eco-friendly accreditations.
    Yes, ServiceMaster by Lovejoy offers a 10% senior discount.
    Yes, ServiceMaster by Lovejoy offers emergency services.
    No, ServiceMaster by Lovejoy does not offer warranties.
    ServiceMaster by Lovejoy offers the following services: There is not much that ServiceMaster WON'T do. Carpet cleaning, hardwood floor cleaning, any hard surface floor cleaning, house wide cleaning, dryer vents and duct cleaning, mold remediation, fire and water restoration, repairs, upholstery cleaning, commercial and high rise carpet cleaning
    Carpet dye Plumbing commercial hood vents electrical

    Contact information

    700 BLACKLAWN RD SW, Conyers, GA 30012

    http://servicemasterbylovejoy.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day