Wolf Auto Works

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I was told they couldn't move the exhaust and they blamed it on a poor GM design.  I later learned this was not accurate.  I was told that they could run two new metal brake lines on the rear axle that would route the rubber lines away from the exhaust.   I delivered the vehicle early (8:30) as requested so they could get it back to me that day.  I told the owner that I had a small leak where it appeared I had not fully tightened the new rubber brake line that had just been installed due to the damage from the hot exhaust.  He said they'd take care of it.   I received no estimate.  When I had heard nothing at 2:30 pm I called and asked if my vehicle was ready, and was told no.  I asked if it was going to be finished and I was asked to give THEM a courtesy call around 4:00.  I called at 4:15 and was told there was no way they could get it done.  Later learned that this should have been a 1 to 2 hour job.  I was very frustrated and told them as much.  I was stranded and had a 5:30 appointment 30 miles away.  I finally found someone to come get me and eventually received a call from someone at Wolf trying to offer regrets.  The next day I got a call saying the cost would be $200.  The total for parts was $15.  This was the first price ever mentioned to me.  I was told they could fix it or put it back together broken.  I grudgingly told them to fix it.   When the vehicle was almost finished I received a call asking if I knew I had a leak.  I said yes, I told the owner and he said it would be taken care of.  The worker said he would fix it.  Ten minutes later he called me back saying he could fix it but it would cost me more money.  All it needed was a slight tightening.  I told him to forget it and I would be there to pay and get may vehicle.  I picked the vehicle up, paid my bill, and left.   Approx. 1 mile from the shop my brake light came on again.  When I checked the brake fluid it was very low, and had obviously not be topped of after bleeding the system.  I tightened the rubber line  and it is fine now.  I will never use Wolf for anything.

They were quick and did a very good job.  I liked their services and will use the same in future.