At Posideon Pools, we are extremely passionate about the work that we do. You can depend on us to provide a high-quality service at a fair and honest price. We understand that the future of our business depends upon our reputation, and that is why customer service is by far our highest priority.
This was one of the worst decisions I have ever taken. Said he works on one pool at a time, that was a lie. Said he could have our pool done in 6 weeks, lied, it was scheduled to start in may and end in June, it is now December, and the pool still leaks. He ordered the wrong liner, then, put a hole in it and had to hire another company to patch our new liner. Tried to add charges without us agreeing. When we looked at the contract, it stated that any additional charges will be agreed to in writing. Overcharged us for a $500 Polaris cleaner, stating it was worth $1350. Had to repair the pool frame because the side collapsed, not once, but twice. Put the skimmer near the most heavily trafficked area, did not order permits, and tried to have us pull permits (do not do this. It will be your responsibility if anything goes wrong). After the second payment, he basically stopped working our pool and we would have to text him every day asking what was going on. He was going to use the wrong wire that would have burned out because it was not the proper size. Placed the pool light switch as far away from the house as possible. Poured the step higher than the foundation and now we have water pooling when it rains. This was by far, the most inexperienced contractor I have ever had. He has no business owning a pool company. Avoid at all costs, no matter the savings you think you will get. Run away!
Rating Category
Rating out of 5
quality
2.5
value
0.5
responsiveness
0.5
$30,000
Joe H.
03/2020
5.0
A great company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kendra N.
10/2019
5.0
He was prompt and helpful - never gave up on the leak - and was able to help me get the issue resolved quickly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rick G.
09/2019
5.0
Sean did a great job! He answered the phone every time I called and he got the job done well, quickly and at a reasonable price
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Scott H.
08/2019
5.0
Shawn is awesome and knows his stuff! Our pool has never been cleaner! I would highly recommend him to anyone!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Tony C.
07/2019
5.0
He was great!! Very nice and knowledgeable when it comes to pools!! Would def recommend d him to everyone I know with pools!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nick E.
06/2019
5.0
Everything great. Good communication - showed up on time and did great work for a reasonable price. Would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca H.
06/2019
5.0
I was really struggling with my pool having multiple issues and the water never looking clear. Shawn was able to diagnose and repair all the issues at a very reasonable price, and the pool has never looked better! I shopped around before settling on Poseidon Pools, and I couldnâ t be happier that I did. I would highly recommend them for anyone with swimming pool needs!