Lovelace Plumbing Co

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EXCELLENT. We have only used Lovelace for all of our plumbing needs over the years. Mike and Walter are true professionals. They went above and beyond in completing this work. I would HIGHLY recommend for anyone needing plumbing work done.

Lovelace is not good for several reasons. I had a leaking faucet on my bathroom and I repaired it myself. They came and did the same thing I did but it was leaking worse after they got done with it. Instead of not charging me, they charged me anyway. They never fixed the problem.

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It has been quite awhile since the job was done, so I don't have a lot of specifics.  However, the young men who came to do the project arrived on time, were neat in appearance and very polite.  they installed the logs and instructed me in how to light the pilot, etc and cleaned up after the job was complete.  I was able to schedule the job without a long wait, and the price was reasonable.  They have also done other smaller plumbing jobs in a timely and affordable fashion. I will call them again if needed.

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Detail are above.

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It went well.  The plumber did a professional job.  The expansion tank is not yet required in Harris County, but he installed it anticipating that it soon would be required.  The plumber left the area clean.  It took 2.5 hours.  Billing was at a rate of $110 per hour.

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They were excellent. They did a lot of work and their price was very fair and competitive.

Made the appointment the same day. Scheduled between 1pm and 4 pm.....arrived at 130 pm. Prior to arrival called to make sure they had all the materials they would need. Looked over my situation and fixed it. Simple easy and clean work. Definitely will use then again in the future.

They were prompt. They however ended up charging me more because they said that they couldn't drain the water heater. I didn't know that until I was paying them. It would have been nice for them to communicate that before they started working on the heater. They gave me a warranty so I hope everything goes well. They gave me a 3 hour time frame in which they would come, so I had to wait a little bit. I might use them again in the future.

They gave me a worst case scenario price of $950, which was $300 less that what Mr Rooter quoted me. They were on time and very professional. Took about 3 hours to complete since the heater is in my crawl space and they had to do some re-routing of some pipes. Still came in $150 under the worst-case estimate and ultimately $450 less than Mr Rooter's quote. We are very pleased and will use them in the future if the need arises.

I was so happy with this company.  They were punctual and located the problem right away, other than the service fee it was 7.00
for parts.  They located and fixed the problem in 30 min.  They were so honest and efficient and am extremely happy with the service.

They came on the weekend late because it was spraying everywhere.  They were puntual and very nice. 

I have used Lovelace in the past and have always been pleased with their work.  I am in the process of renovating a house.  I had to have all fixtures in a bathroom replaced and contacted Lovelace to help me through the process.  They put me in touch with individuals to help me select appropriate size/style sink/toilet/shower fixtures for the bathroom, then picked up my purchases and scheduled the work. 
In the meantime, flooring installers found a problem with the laundry room water valves which halted their work.  I called Lovelace and they sent someone out within moments to fix the problem and allow the flooring installers to get back to work quickly. 
When they came to work on the bathroom, they had to cut a section of sheet rock (which I had been told would happen ahead of time).  They cut the wall section very carefully so that minimal time and effort will be required to replace the section later.  They also recommended someone to do this work; and I appreciate that they had told me ahead of time what this process would be, shared the options, and informed me of the most cost effective possibility.  The work was completed without difficulty, and the men who did the work were very professional and courteous. 
I had asked during the first day of the bathroom work  if a leak in the kitchen sink could be repaired and was told that new sink fixtures were needed.  This work was completed the next day as soon as the bathroom work was finished, and a leak in another bathroom was repaired as well.
After the completion of the work, later the same day, I had a refrigerator delivered, and the delivery men were unable to successfully install the icemaker.  These same individuals were supposed to hook up the washing machine in the laundry room.  I contacted Lovelace to see if they could hook up the icemaker, and they came back out within a very short time.  In the process of hooking up the icemaker, they had to go through the laundry room to access the crawl-space under the house and found that the delivery men had incorrectly hooked up the washer so that water was leaking and had puddled on the laundry room floor.  They informed me of the problem, fixed the leak and correctly installed the washer and replaced hoses. 
All of the work was completed efficiently and successfully.  I appreciate that they were able to schedule my work so quickly.  I am very pleased with the work and with the super customer service, from the receptionist who is extremely knowledgeable about what needs to be done and helped guide me through the renovation process to the men who did the actual work.  I will definitely continue to use Lovelace for any plumbing needs.  I have already recommended them to several of my friends and will continue to do so.

We had a leak from our water heater.  I called Lovelace because I had found them on Angie's List and had used them previously at my parents' home.  They were quick and reasonable and so we called them when we needed work at our house.  I got a "heads up" call to confirm the time they would be at the house.  They arrived on time, made an assessment, gave an estimate, and installed the new water heater.  They were courteous and efficient.  When the bill arrived, it was actually lower than the estimate - a very pleasant surprise! 

I called Lovelace Plumbing at 5:00 Thursday and we identified that it was not an emergency.  They called me back Friday morning and scheduled an appointment for Monday.  They called me at 10:35 and asked if they could come now.  90 minutes after that phone call, I was writing a check for the completed job.
The job involved cutting through the back of the cabinet and the drywall into the wall and replacing a segment of the 40 year old drain pipe that had obviously failed.  He also improved the overall drain plumbing under the sink.
They do not do drywall work to repair the wall afterward, but they told me that in advance and offered to refer me to a drywall guy.  They did put the back of the cabinet back in place so it looks acceptable until I get the drywall handled.
Good work, quick work, good price.

I would give them an A on service and B on pricing.

Problem started on a Saturday morning. Toughed it out through the weekend, but called Monday morning at 8:00 a.m. Receptionist was very nice and said she could have someone here between 1-4 p.m., but if they could come earlier she would call. Received a call around 10:45 a.m. asking if it was okay for them to go ahead and come, in which I replied, PLEASE. They were here by 11:00 a.m. Ran a snake through the main drain completely through to the pipes in front yards. Also checked the flow from the city's access. They tested the bathtub, toilets, washing machine, etc. The three men that performed the tasks were all very friendly and knowledgeable. They did not leave until they made sure everything was working perfectly.

The overall service was ok. Their were two gentlemen that came to my house. They were on time. They came in and asked what the problem was and I told them water was coming out from the bottom of my toilet. They searched around the house to see if I had a main drain cleanout line (which apparently I do not). The gentleman that seemed to be in charge went to the toilet and began taking it off. They brought their large snake in and began clearing the drain. The drain works now, though ever since they came out, every time we use the sink we get a nasty sewer smell out of the other drains. The plumbers did fine, but they did not wipe their feet after going through the mud in the yard, which in turn tracked dirt and debris into the house, which I had to clean. He caulked around the toilet when he put it back down, but let caulk get on the tile, which I later had to clean. When the job was done, he called the office to get the price for the work he performed. I thought it was strange that he did not give me any kind of estimate before he began working. Though the pipe was cleared, it took time out of my day to clean up after them, for which I think if I am paying $90 an hour, they should do a better job.