Grassy Mountain Heating & Air

My brother had them come in and do our heating and air conditioning system and since he passed I've had them do maintenance type of stuff.? One time it stopped working and they over came in right away and got it working again and figured out what the problem was.? You know, I've seen them several times,? probably about 4 or 5 times.? They're great every time.? I never have a problem.? ?My brother also had a property management company and he used them for that and I know he was very happy for them.? ?I was very pleased.? Apparently, as part of the deal whenever my brother bought the plan, they come in and they don't charge us for the work they do.? So, they haven't charged us yet but whether its because its a regular thing they do or whether he was doing so much business with the property management that they did it for him.? I don't know, but they haven't charged us.? I've asked them a couple of times you know, "well what do we owe you?", because I don't know the deal they had with my brother.? They could of told me anything, and I would have believed them, you know. They said, "oh no." So whatever deal they whether it was related to his business giving them a lot of business.? It may be related to that or it may be because we bought a whole system from them.? I'm just not sure.? Their service in August was very prompt and polite and helped me out with something that really wasn't directly related to the air conditioner just to save me money of having to call someone in.? It was a fairly simple fix but he didn't have to help me, you know.? I can't think of anything they could improve on, they just did a fine job.? Since he didn't charge me anything, price was excellent.? They came very quickly but I had to call them a couple of times to get their attention.? They were great.? They came right over.? I absolutely would use them again.