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We Clean Carpet

Carpet Cleaning

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

John M.
06/2018
1.0
carpet cleaners
  + -1 more
I called We Clean Carpets today after spilling a large cup of coffee down my stairs. I blotted/cleaned the areas of the spill immediately and it was only 1.5 hours since the spill happened when We Clean Carpet arrived. I asked the phone representative how much it would cost to clean the 1 story stairs and 4 x4 foot landing after explaining what I spilled (Coffee). The rep stated (a very nice person) it would be the minimum charge of $49.50 (1 room/area). I said okay and agreed to use them. The service person got to the house quick, he immediately tried to tell me the $49.50 is just for a regular cleaning. It would be a total of $88.00 to do a deep clean. I could not believe it. The phone representative knew I spilled coffee. I asked the guy to do a regular clean stating I needed it cleaned properly as represented on the phone when making the reservation. He stated he would only be there for 15 minutes. How did he know that before he begins? The service person was here less than 15 minutes and left with a huge attitude. Very disappointed Please see the picture of the landing. The steps are just as bad. Now, will We Clean Carpet send someone out to fix the problem or will I spend additional money hiring a different company to complete the job right? We Clean Carpet please respond. Disappointed in Marietta.
Description of Work: Coffee spill on stairs and 4 x 4 foot landing-

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


    Contact information

    Chamblee, GA 30341


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    We Clean Carpet is currently rated 1 overall out of 5.
    No, We Clean Carpet does not offer free project estimates.
    No, We Clean Carpet does not offer eco-friendly accreditations.
    No, We Clean Carpet does not offer a senior discount.
    No, We Clean Carpet does not offer emergency services.
    No, We Clean Carpet does not offer warranties.

    Contact information

    Chamblee, GA 30341