TRASH TAXI

Great service

Miss when Georgia waste... just seen them drive by and leave my cans untouched... customer service says is not allows to communicate with driver so will be another week befoee trash ia taken...

Don't ever forget to get your trash out before an 8:30am pick up! Even if you put it out before they head out of your neighborhood and make it clear that you forgot by opening up your bin to show an overflow of garbage bags, they will promptly drive right by that full bin as they leave. Don't bother calling customer service to ask for help as they will tell you that they have no power to have their drivers come back to your neighborhood UNLESS you pay a fee. Then they will gladly have the truck swing back through, or as they said "call another truck" (wink, wink) to pick it up.

Good service, competitively priced.

just fine, we have had no issues

Very easy to work with. Polite office staff. Price is better than most.

Some missed pickups, overall priced too high. Average service.

They just kept charging me so I had to cancel their service.

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We are still not sure if our garbage with be picked up today or not....frustrating.  Never got a notice that the payment wasn't received.

Beyond Rude and Late pick ups.

The customer service has been beyond rude on several ocaasions. When I originally signed up for service I never got a callback to confirm and I called the office to ask about the delivery of our bin. The representative was so rude, she actually raised her voice with me and I was completely calm! I almost discontinued service right then and there. Also, I signed up for recycling on the website, it never said it was not available. After I had already paid for and committed to three months of service I got an "I'm sorry we don't have recycling in your area" email. Disappointing. The last straw was missed service this past week. I called and left a message and they called back and left a rather rude message on my phone....they sounded annoyed that I wasn't picking up the phone "we are calling YOU back". So I called and was told that our trash wasn't out and they have pictures to prove it if needed. Done. Done with a company like that. Our trash was left out from 6am to 8pm. And now we have another week of trash sitting in our garage. Thanks for nothing! Moving on to a company that will value a customer.

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